At a Glance
- Tasks: Manage customer calls and schedule maintenance appointments for engineers.
- Company: A rapidly growing property maintenance specialist with a supportive team.
- Benefits: Competitive salary, excellent benefits, and optional overtime.
- Other info: Great location near Redhill with easy transport links.
- Why this job: Join a dynamic team and make a difference in customer service.
- Qualifications: Experience in a similar role is a plus; full-time availability required.
The predicted salary is between 22000 - 24000 £ per year.
Call Handler / Works Scheduler required for a large property maintenance specialist looking to expand the existing team due to rapid recent growth. The role may involve occasional Saturday shifts.
Responsibilities:
- Taking inbound calls from around 60 customers per day.
- Scheduling engineers appointments to carry out repairs and maintenance in domestic properties.
- Liaising with the customers on job progress.
- Handling any complaints and escalating when required.
- Other general administration.
Requirements / Qualifications:
- Experience within a similar role is desirable.
- Ability to work full-time, Monday to Friday, with occasional Saturday shifts.
- For this role, you must have evidence of the right to work in the UK.
Location & Benefits:
The client’s office is based near Redhill, Surrey with quick access to the local train station and high street.
EEO statement: CMS do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community.
Please apply online with an updated CV.
Works Scheduler / Planner in Reigate employer: CMS - Recruitment
Join a dynamic and rapidly growing property maintenance specialist in Reigate, where you will be part of a supportive team that values your contributions. With excellent benefits, opportunities for overtime, and a commitment to employee development, this role offers a rewarding work culture that prioritises customer satisfaction and teamwork. Enjoy the convenience of a location with easy access to transport links and local amenities, making it an ideal place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Works Scheduler / Planner in Reigate
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like CMS - Recruitment and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at CMS - Recruitment!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like CMS - Recruitment keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Works Scheduler / Planner in Reigate
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to CMS - Recruitment:This is your chance to really connect with the team at CMS - Recruitment. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at CMS - Recruitment
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with CMS - Recruitment.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show CMS - Recruitment that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at CMS - Recruitment. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
