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- Tasks: Schedule and manage maintenance work while providing top-notch customer service.
- Company: Join a leading social housing provider making a difference in the community.
- Benefits: Competitive hourly rate, ongoing contract, and a supportive team environment.
- Why this job: Be the vital link between residents and tradespeople, ensuring smooth operations.
- Qualifications: Experience in repairs/maintenance and strong organisational skills are a plus.
- Other info: Dynamic role with opportunities for growth and development.
The predicted salary is between 11 - 17 £ per hour.
Location: Dagenham
Ongoing Contract
Hourly rate: £14.29 per hour
Our client is looking for a Planner. Previous experience within repairs/maintenance/social housing would be an advantage.
Covering a large social housing contract, as a Planner, you are the key member communicating reactive and planned maintenance between the resident and trade operative. The role involves tasks such as:
- Providing excellent customer service to residents/tenants and trade operatives
- Scheduling appointments for maintenance work
- Closing jobs ready for invoicing
- Logging current jobs onto company database
- Working with supervisors and tradespeople to organise and schedule work
- Updating and changing information as the job changes
- Ordering equipment needed for the job
- General admin duties such as filing, scanning, etc.
Skills and experience required:
For this role, you must have a good telephone manner, be organised, have the ability to prioritise work, and pay attention to detail.
Repairs & Maintenance Planner in London employer: CMS - Recruitment
Contact Detail:
CMS - Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repairs & Maintenance Planner in London
✨Tip Number 1
Network like a pro! Reach out to people in the repairs and maintenance field, especially those who work in social housing. You never know who might have a lead on a job or can give you insider tips.
✨Tip Number 2
Practice your communication skills! Since you'll be liaising between residents and trade operatives, being clear and friendly is key. Try role-playing scenarios with friends to boost your confidence.
✨Tip Number 3
Stay organised! Use tools like calendars or apps to keep track of your job applications and follow-ups. This will help you manage your time effectively and ensure you don’t miss any opportunities.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you land that Planner role. Plus, applying directly can sometimes give you an edge over others.
We think you need these skills to ace Repairs & Maintenance Planner in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in repairs and maintenance, especially in social housing. We want to see how your skills match the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your previous experiences make you the perfect fit. We love a personal touch, so let your personality come through!
Show Off Your Organisational Skills: Since this role involves scheduling and prioritising tasks, make sure to mention any relevant experience that demonstrates your organisational prowess. We need someone who can juggle multiple tasks without breaking a sweat!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any updates. Plus, it’s super easy!
How to prepare for a job interview at CMS - Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of repairs and maintenance, especially in the context of social housing. Familiarise yourself with common issues residents face and how to address them. This will show that you understand the role and can communicate effectively with both residents and trade operatives.
✨Show Off Your Organisational Skills
Since this role requires a lot of scheduling and prioritising, be ready to discuss how you manage your time and tasks. Prepare examples from your past experiences where you successfully organised multiple jobs or appointments. This will demonstrate your ability to handle the demands of the position.
✨Customer Service is Key
As you'll be providing excellent customer service, think of specific instances where you've gone above and beyond for customers. Be prepared to share these stories during the interview to highlight your communication skills and your commitment to resident satisfaction.
✨Get Familiar with the Tools
Understand the tools and software commonly used in planning and scheduling maintenance work. If you know what database or management systems the company uses, mention your experience with similar tools. This shows you're ready to hit the ground running and can adapt quickly to their processes.
