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- Tasks: Resolve customer issues about parcel collection and delivery with a friendly approach.
- Company: Dynamic recruitment agency focused on customer satisfaction.
- Benefits: Flexible remote work, potential for permanent roles, and career growth opportunities.
- Why this job: Join a team that values your communication skills and offers real career advancement.
- Qualifications: Excellent timekeeping, communication skills, and ability to thrive under pressure.
- Other info: Minimum 4-week contract with the chance for extension.
The predicted salary is between 24000 - 36000 £ per year.
A recruitment agency is seeking Call Handlers in Stoke-On-Trent for a minimum 4-week contract with the possibility of extension. The role involves resolving customer issues regarding parcel collection and delivery.
Candidates must have excellent timekeeping, communication skills, and the ability to work in a high-pressure environment. Successful individuals may be offered permanent roles, providing an exciting opportunity for career growth.
Remote Call & Admin Specialist – Customer Champion in London employer: CMS - Recruitment
Contact Detail:
CMS - Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Call & Admin Specialist – Customer Champion in London
✨Tip Number 1
Make sure to research the company and its values before your interview. This shows that you’re genuinely interested in the role and helps us understand how you can fit into our team.
✨Tip Number 2
Practice your communication skills! Since this role is all about resolving customer issues, being clear and confident in your responses will set you apart from other candidates.
✨Tip Number 3
Prepare for high-pressure scenarios by thinking of examples from your past experiences where you successfully handled stress. We love to hear how you’ve thrived in challenging situations!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and puts you one step closer to landing that exciting opportunity with us.
We think you need these skills to ace Remote Call & Admin Specialist – Customer Champion in London
Some tips for your application 🫡
Show Off Your Communication Skills: Since the role is all about resolving customer issues, make sure your written application highlights your communication skills. Use clear and concise language to demonstrate how you can effectively convey information.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the job description. Mention specific experiences that relate to handling calls and admin tasks, so we can see how you fit into our team.
Highlight Your Timekeeping Abilities: Timekeeping is key in this role, so be sure to mention any relevant experience where you’ve successfully managed your time. Whether it’s meeting deadlines or juggling multiple tasks, let us know how you keep everything on track.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at CMS - Recruitment
✨Know Your Stuff
Before the interview, make sure you understand the role of a Call & Admin Specialist. Familiarise yourself with common customer issues related to parcel collection and delivery. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since communication is key in this role, practice articulating your thoughts clearly. You might want to do a mock interview with a friend or family member. Focus on being concise and friendly, as this will reflect how you would interact with customers.
✨Timekeeping is Everything
Demonstrate your excellent timekeeping skills by arriving early for the interview. This not only shows your punctuality but also gives you a moment to relax and gather your thoughts before the big moment.
✨Stay Cool Under Pressure
Prepare for potential high-pressure scenarios by thinking of examples from your past experiences where you've successfully handled stress. Be ready to share these stories during the interview to illustrate your ability to thrive in challenging situations.
