At a Glance
- Tasks: Plan and schedule engineers for domestic boiler repairs and maintenance.
- Company: Join a leading maintenance specialist with a friendly team culture.
- Benefits: Competitive salary, overtime options, 23 days holiday, and continuous training.
- Other info: Dynamic office environment with dedicated training tailored to your career goals.
- Why this job: Kickstart your career with hands-on experience and growth opportunities.
- Qualifications: Basic Microsoft skills and previous admin/scheduling experience preferred.
The predicted salary is between 21000 - 24000 £ per year.
Planning / Scheduling Administrator
Mon-Fri 8.00am - 5.00pm · Based: GL2 · Permanent position. Immediate start required · £22,000 - £24,000 + Permanent benefits
Experienced maintenance planner/scheduler required for a large maintenance specialist with housing contracts in Gloucestershire and Wiltshire. Working alongside an experienced contracts manager and friendly field-based installation engineers, you will plan and coordinate engineers for domestic boiler repairs, servicing, and preventive maintenance for our clients in Gloucestershire and Wiltshire. All operations are based out of our central office.
Responsibilities:
- Dealing with field-based engineers both face to face and via phone and email communications.
- Arranging service and repair appointments direct with customers and client representatives whilst scheduling these appointments with the appropriate engineer using our state of the art planning software (Full training will be given).
- Reviewing completed job reports and updating electronic records.
- Reporting on contract performance KPIs to the contracts manager.
- Raising, issuing, and processing purchase orders using SAGE accounting software and monitoring spending on each job.
- Supporting the sales process including contacting customers and dealing with enquiries via telephone and email ensuring that the customer has had a positive customer journey.
- Complying with and supporting company procedures.
Requirements:
- A good understanding of basic Microsoft packages including Excel and MS Teams.
- Flexibility and adaptability to work under own initiative and in a busy office environment as a team.
- An ability to multi-task and prioritise workloads.
- An ability to confidently communicate within the rest of the team and with internal and external stakeholders.
- Successful candidates will need to demonstrate previous administration/scheduling experience.
- Previous experience within an office scheduling role would be beneficial but is not essential as a dedicated training program will be delivered; however, previous administration experience is desired.
What’s in it for you?
- Competitive Salary ranging from £21,000 - £24,000 (depending on experience & qualifications).
- Additional overtime payments where applicable if wanted.
- Opportunity to learn and develop such as junior management courses, ICT training, and much more as your career progresses.
- Continuous professional training and career development.
- Minimum of 50 dedicated training hours per year (training programs designed to individuals based on specific career aspirations).
- 23 days holiday (plus bank holidays).
- Opportunity to progress in a growing company.
Please apply online with your updated CV. For this role, you must have evidence of the right to work in the UK. CMS do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community.
Works Scheduler in Gloucester employer: CMS - Recruitment
As a leading employer in the renewable energy sector, we offer our Project Managers in Gateshead a dynamic work environment that fosters innovation and collaboration. Our commitment to employee growth is reflected in our comprehensive training programmes and career advancement opportunities, ensuring that you can thrive both personally and professionally while contributing to sustainable projects that make a real difference.
StudySmarter Expert Advice🤫
We think this is how you could land Works Scheduler in Gloucester
✨Tip Number 1
Get to know the company! Research their values, projects, and team culture. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. Since you'll be dealing with engineers and clients, being able to clearly express your thoughts and listen actively is key. Try role-playing scenarios with a friend to boost your confidence.
✨Tip Number 3
Be ready to showcase your organisational skills. Think of examples from your past experiences where you successfully managed multiple tasks or schedules. This will demonstrate your ability to handle the busy environment they'll throw at you.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen on joining the team right away.
We think you need these skills to ace Works Scheduler in Gloucester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Works Scheduler role. Highlight any relevant experience in planning or scheduling, and don’t forget to mention your familiarity with Microsoft packages like Excel. We want to see how you fit into our team!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this position. Share your enthusiasm for the role and how your skills can contribute to our success at StudySmarter.
Show Off Your Communication Skills:Since you'll be dealing with engineers and customers, it's crucial to demonstrate your communication skills. In your application, give examples of how you've effectively communicated in previous roles. We love a good communicator!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just upload your CV and cover letter!
How to prepare for a job interview at CMS - Recruitment
✨Know Your Scheduling Software
Familiarise yourself with the planning software mentioned in the job description. Even if you haven't used it before, showing that you've researched similar tools and understand their functionalities can impress your interviewers.
✨Brush Up on Communication Skills
Since you'll be dealing with engineers and customers, practice clear and confident communication. Think of examples where you've successfully managed conversations or resolved issues, as this will demonstrate your ability to handle the role's demands.
✨Demonstrate Multi-tasking Abilities
Prepare to discuss how you've effectively managed multiple tasks in previous roles. Use specific examples to illustrate your ability to prioritise workloads and adapt to changing situations, which is crucial for a Works Scheduler.
✨Show Enthusiasm for Continuous Learning
The company offers extensive training opportunities, so express your eagerness to learn and grow within the role. Mention any relevant courses or skills you're interested in developing, which shows you're committed to your professional development.
