At a Glance
- Tasks: Coordinate maintenance schedules and communicate with residents for repairs.
- Company: Join a dynamic team focused on housing and maintenance solutions.
- Benefits: Enjoy a permanent role with a competitive salary and supportive work environment.
- Other info: Monday to Friday role based in Langley, perfect for balancing work and study.
- Why this job: Make a real impact by helping residents while developing your organisational skills.
- Qualifications: Previous experience in repairs scheduling and database management is essential.
The predicted salary is between 18000 - 26000 £ per year.
Repairs Planner/Scheduler
Based in Langley
Monday to Friday
Permanent Role
£22,000k per annum
Our client is looking for a Planner/Scheduler, previous experience within repairs/maintenance/housing would be advantageous. As a Repairs Planner/Scheduler, you are the key person communicating between the resident and maintenance worker. The role involves tasks such as;
- Providing customer service to residents and customers/tenants.
- Arranging appointments for residents/tenants regarding maintenance/repair issues within their properties.
- Scheduling appointments for maintenance work.
- Dealing with resident queries and offering general support to maintenance help desk organising appointments with trade’s people to carry out the appointments in a cost effective and organised manner.
- Dealing with queries from residents, changing appointment.
- Rescheduling appointments and scheduling prioritising emergency repair issues.
- Closing jobs ready for invoicing.
- Logging current jobs onto company database.
- Working with Supervisors and trades people to organise and schedule work.
- Updating and changing information as the job changes.
- Ordering equipment needed for the job.
- General Admin duties such as filing, scanning etc.
The applicant must have previous experience in the role and opti-time experience or similar database is essential.
Skills and experience required;
- For this role, you must have a good telephone manner, be organised, have the ability to prioritise work, and pay attention to detail.
A reference contact must be provided upon application.
#J-18808-LjbffrGas Scheduler in Langley employer: CMS - Recruitment
As a leading employer in the renewable energy sector, we offer our Project Managers in Gateshead a dynamic work environment that fosters innovation and collaboration. Our commitment to employee growth is reflected in our comprehensive training programmes and career advancement opportunities, ensuring that you can thrive both personally and professionally while contributing to sustainable projects that make a real difference.
StudySmarter Expert Advice🤫
We think this is how you could land Gas Scheduler in Langley
✨Tip Number 1
Familiarise yourself with the Opti-time database or similar scheduling software. Understanding how to navigate and utilise these tools will give you a significant advantage during the interview process.
✨Tip Number 2
Brush up on your customer service skills, as this role heavily involves communication with residents. Practising how to handle common queries and complaints can help you demonstrate your suitability for the position.
✨Tip Number 3
Prepare examples from your past experience that showcase your organisational skills and ability to prioritise tasks. Being able to discuss specific situations where you successfully managed scheduling conflicts will impress potential employers.
✨Tip Number 4
Research the company and its values before the interview. Showing that you understand their mission and how you can contribute to their goals will set you apart from other candidates.
We think you need these skills to ace Gas Scheduler in Langley
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in repairs, maintenance, or housing. Emphasise any previous roles where you acted as a liaison between customers and service providers.
Craft a Strong Cover Letter:In your cover letter, explain why you're interested in the Gas Scheduler role specifically. Mention your organisational skills and ability to prioritise tasks, as these are crucial for the position.
Showcase Relevant Skills:Highlight your customer service skills and any experience with scheduling or using databases like Opti-time. Provide examples of how you've successfully managed appointments or resolved resident queries in the past.
Proofread Your Application:Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects attention to detail, which is essential for this role.
How to prepare for a job interview at CMS - Recruitment
✨Showcase Your Communication Skills
As a Gas Scheduler, you'll be the bridge between residents and maintenance workers. Make sure to highlight your previous experiences where effective communication played a key role in resolving issues or scheduling appointments.
✨Demonstrate Organisational Abilities
This role requires excellent organisational skills. Prepare examples of how you've successfully managed multiple tasks or schedules in the past, especially in a fast-paced environment.
✨Familiarise Yourself with Relevant Software
Since experience with Opti-time or similar databases is essential, brush up on your knowledge of these systems. If you have experience with any scheduling software, be ready to discuss how you used it to improve efficiency.
✨Prepare for Customer Service Scenarios
Customer service is a big part of this role. Think of situations where you dealt with difficult customers or resolved complaints effectively. Be prepared to share these stories during your interview to demonstrate your problem-solving skills.
