Call handler
Slough
Permanent
£21K - £22K a year
Our client is a social housing maintenance contractor who are looking for a Customer service Call handler to join their team.
The role of the Call handler is to provide excellent customer service to tenants.
The duties of this role are:
- Taking inbound calls from tenants
- Dealing with queries and complaints
- Liaising with the planing team
- Making sure all timescales are met
- Logging all repairs onto the database
- Closing down jobs
- Updating the database if necessary
The successful candidate must have experience within social housing and being in a call centre environment.
Please apply online with an updated CV.
A reference must be provided upon application.
Customer service call handler employer: CMS - Recruitment
As a leading manufacturer in Gateshead, we pride ourselves on fostering a supportive and dynamic work environment for our Press Machine Operators. Our commitment to employee development is evident through comprehensive training programmes and opportunities for career advancement, ensuring that every team member can thrive and grow within the company. With a focus on quality and teamwork, we offer a rewarding workplace where your contributions are valued and recognised.
