At a Glance
- Tasks: Handle calls, manage a busy switchboard, and log requests efficiently.
- Company: Join a leading facilities management company with exciting projects.
- Benefits: Earn up to £9.50 per hour with flexible shifts and career growth.
- Other info: Must be fully vaccinated and undergo security clearance.
- Why this job: Be part of a dynamic team delivering top-notch telecom services.
- Qualifications: Strong communication skills and ability to prioritise tasks.
The predicted salary is between 9.5 - 9.5 £ per hour.
Our client is a large facilities management company currently working on a high-profile contract. They are looking to appoint Telecom Service Advisors to their team, to operate and maintain a customer focused efficient, fast, and accurate telecommunications service.
Responsibilities:
- Handling inbound and outbound calls
- Managing a busy switchboard
- Logging requests
- Working towards SLAs
- Prioritizing urgent jobs
- Preparing and distributing reports
- Provide service to internal and external clients
- Logging jobs and allocating work to engineers
- Prioritising work as appropriate and efficiently
- Manage the completion process once works are carried out
- Ensure compliance and procedures are followed as directed
- Other ad hoc administrative duties as required
(Suitable candidate will be required to undergo a Low-Level Security Clearance and must be fully vaccinated, due to the working environment)
For this role, you must have evidence of the right to work in the UK. CMS do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community.
Telecom Service Advisor - Portsmouth in Birmingham employer: CMS - Recruitment
As a leading facilities management company, we pride ourselves on fostering a dynamic and inclusive work culture in Portsmouth, where our Telecom Service Advisors play a crucial role in delivering exceptional customer service. With competitive pay rates and flexible shift patterns, we offer our employees the opportunity to grow professionally while being part of a supportive team that values collaboration and innovation. Join us to be part of a high-profile contract that not only enhances your skills but also contributes to the community.
StudySmarter Expert Advice🤫
We think this is how you could land Telecom Service Advisor - Portsmouth in Birmingham
✨Get to Know Your Local Tech Scene
In the telecommunications-networking field, local tech meetups and networking events can be goldmines for finding temporary opportunities. Keep an eye out for local gatherings or meetups in your area—these are great places to mingle with professionals and hear about short-term gigs before they're even advertised.
✨Reach Out to Recruiters Specialising in Telecoms
Recruitment agencies that focus on the telecommunications sector can be super helpful, especially for temporary roles. Get in touch with them, let them know your skills, and ask if they have any upcoming projects or short-term contracts that might suit you.
✨Stay Active in Online Forums and Communities
Join online forums and communities related to telecommunications, like Reddit threads or LinkedIn groups. Engage with the discussions and share your expertise—it’s a great way to get noticed by potential employers and learn about temporary positions that you might not see elsewhere.
✨Check Out Temporary Roles with CMS - Recruitment
Don't forget to keep CMS - Recruitment in mind when searching for temporary positions. Keep checking our website for new postings, and consider applying directly to roles that fit your skills. This proactive approach can really help you land a temporary gig in telecommunications.
We think you need these skills to ace Telecom Service Advisor - Portsmouth in Birmingham
Some tips for your application 🫡
Show Off Your Technical Know-How:In the telecommunications-networking field, it’s crucial to highlight your technical skills in your CV. Make sure to include relevant certifications like CCNA or any practical experience with network design and implementation. If you've worked on projects involving setting up networks or troubleshooting, give those a shout-out!
Tailor Your CV for the Temporary Role:Since this is a temporary position, employers will want to see your ability to adapt quickly. Highlight previous short-term roles or projects that showcase your flexibility, coupled with your skills in telecommunications. It’s all about showing that you can hit the ground running!
Craft a Focused Cover Letter:Don’t just rest on your CV for the cover letter; use it as an opportunity to explain why you’re the right fit for this temporary role at CMS - Recruitment. Mention your enthusiasm for the telecom industry and how your past experiences can add value over a short period. Let them know you're keen to get stuck in!
Have Your Availability Up Front:In a temporary job, timing can be everything. Clearly state your availability in your cover letter and CV. Are you ready to start immediately, or do you have commitments? We want to make the hiring process as smooth as possible for CMS - Recruitment, so let's be transparent!
How to prepare for a job interview at CMS - Recruitment
✨Brush Up on Networking Fundamentals
Make sure you're clued up on the core principles of telecommunications and networking. Review key concepts like IP addressing, routing protocols, and network design, as these might come up in both technical questions and practical scenarios during the interview with CMS - Recruitment.
✨Showcase Relevant Projects
Since this is a temporary role, it’s vital to demonstrate how quickly you can adapt and contribute. Bring along any relevant projects or experiences, even if they were just part of your studies. A well-prepared portfolio showcasing your skills in setting up networks or problem-solving in real-time can really make you stand out.
✨Prepare for Scenario-Based Questions
Expect to face some scenario-based questions where you’ll have to troubleshoot a network issue or design a solution on the fly. Practising these kinds of questions beforehand will help us think critically and showcase our analytical skills effectively to the interviewers at CMS - Recruitment.
✨Be Ready to Discuss Team Contribution
Since this is a temporary position, emphasise your ability to work well in a team and how you can hit the ground running. Share examples of how you've collaborated in previous projects or internships, as this shows that you’re ready to contribute from day one at CMS - Recruitment.
