Retail Account Manager

Retail Account Manager

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Build strong relationships with customers and hit sales targets while promoting innovative tech solutions.
  • Company: Join a dynamic company that values diversity and fosters a collaborative environment.
  • Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
  • Why this job: Make an impact in the tech industry while developing your sales skills and career.
  • Qualifications: 5 years of experience in sales and excellent communication skills required.
  • Other info: Embrace a culture of inclusivity and continuous learning.

The predicted salary is between 36000 - 60000 £ per year.

The role would involve the responsibility of developing long term relationships with a portfolio of assigned customers and ensuring the achievement of sales targets on a daily, monthly and quarterly basis. Liaising between the assigned customer base and internal CMS support teams to ensure the timely and successful delivery of our products and solutions according to the customer needs.

We are looking for an individual with a passion for sales and technology to actively introduce and promote CMS portfolio of products to new and existing customers. You will be focused on achieving KPI’s set in line with the Company’s business strategy and be committed to continuous professional development and learn the key features of the technology that we provide to our customers.

Role Responsibilities
  • Achieve Sales targets set each month.
  • Maintain an agreed level of proactive telephone contact daily basis.
  • Pro-actively seek new business (White Space) by prospecting existing customers and new customers.
  • Meet and exceed agreed performance objectives & KPI’s.
  • Maximise sales by continually expanding opportunities with upsell & cross selling skills.
  • Ensure that CRM is up to date for all communications in relation to your account base and all business opportunities.
  • Ensure accurate and timely management of all quotations, to build a pipeline of opportunities.
  • Ensuring that all customers are provided with accurate proposals, collateral and other information as required.
  • Continually develop your product and technical knowledge to industry standard including completion of vendor accreditations.
  • Ensure you have an up to date Quarterly Sales Plan, which is clearly communicated, manageable, and measurable by company standards.
  • Communicate and articulate our value proposition and strategy to prospects and customers to differentiate CMS from its competitors.
  • Maintain high levels of customer service ensuring that CMS remains a valued and key supplier.
  • Always act as an ambassador and representative of CMS Distribution to ensure a professional image for the Company.
  • Actively contribute and act as a role model to the CMS values.
  • Develop excellent relationships with allocated customer contacts.
  • Use all CMS sales support resources and departments to maximise the customer's experience.
Additional ResponsibilitiesSkills & Personal Attributes
  • Educated to Leaving Certificate.
  • Experience in a similar role with minimum of 5 year’s experience.
  • A positive, "can do" approach.
  • Excellent communication skills - ability to communicate eloquently in both written and verbal formats, both face-to-face and remotely.
  • Excellent communication skills to build effective and successful customer relationships.
  • Commercial and business awareness with a good level of negotiation and influencing skills.
  • Ability to demonstrate their ability to go the extra mile, to exceed expectations.
  • Conscientious and committed combined with flexibility in attitude and approach.
  • Outstanding organisational skills and ability to manage own time effectively.
Key Traits

CMS believes that a diverse and inclusive workforce enriches and is integral to the success of our company. We value diverse opinions and perspectives, and therefore welcome candidates from all backgrounds including but not limited to, ethnicity, gender, age, nationality, culture, religious beliefs, sexual orientation and neuro-diversity.

Retail Account Manager employer: CMS Distribution

At CMS Distribution, we pride ourselves on being an excellent employer that fosters a dynamic and inclusive work culture. Our Retail Account Managers benefit from ongoing professional development opportunities, a supportive team environment, and the chance to work with cutting-edge technology in a thriving industry. Located in a vibrant area, we offer competitive benefits and a commitment to employee growth, making us an ideal choice for those seeking meaningful and rewarding careers.
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Contact Detail:

CMS Distribution Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Account Manager

✨Tip Number 1

Get to know the company inside out! Research CMS Distribution, their products, and their values. This way, when you chat with them, you can show off your knowledge and passion for what they do.

✨Tip Number 2

Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!

✨Tip Number 3

Prepare for the interview by practising common questions and showcasing your sales skills. Think of examples where you've exceeded targets or built strong customer relationships – this is your time to shine!

✨Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!

We think you need these skills to ace Retail Account Manager

Sales Target Achievement
Customer Relationship Management
Proactive Communication
Business Development
Upselling and Cross-Selling Skills
CRM Software Proficiency
Quotation Management
Product Knowledge
Technical Knowledge
Strategic Planning
Negotiation Skills
Organisational Skills
Time Management
Commercial Awareness
Influencing Skills

Some tips for your application 🫡

Show Your Passion for Sales and Tech: When you're writing your application, let your enthusiasm for sales and technology shine through. We want to see how you can connect with our products and how you plan to promote them to customers.

Tailor Your Application: Make sure to customise your application to reflect the specific skills and experiences that match the Retail Account Manager role. Highlight your past achievements in sales and customer relationship management to grab our attention.

Be Clear and Concise: Keep your writing straightforward and to the point. We appreciate clarity, so avoid jargon and fluff. Make it easy for us to see why you’re the right fit for the job!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!

How to prepare for a job interview at CMS Distribution

✨Know Your Products Inside Out

Before the interview, make sure you have a solid understanding of the CMS portfolio of products. Familiarise yourself with their features and benefits so you can confidently discuss how they meet customer needs. This will show your passion for sales and technology.

✨Prepare for Role-Play Scenarios

Expect to engage in role-play during the interview where you might need to demonstrate your sales techniques. Practise how you would approach a potential customer, handle objections, and close a sale. This will help you showcase your skills effectively.

✨Showcase Your Relationship-Building Skills

Be ready to share examples of how you've developed long-term relationships with customers in the past. Highlight your communication skills and how you've gone the extra mile to exceed expectations. This is crucial for a Retail Account Manager role.

✨Discuss Your KPI Achievements

Prepare to talk about specific KPIs you've met or exceeded in previous roles. Use quantifiable results to illustrate your success in achieving sales targets. This will demonstrate your commitment to performance and continuous professional development.

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