At a Glance
- Tasks: Provide excellent customer service and assist with purchases in a vibrant retail environment.
- Company: Join a well-established independent business with over 50 years of experience.
- Benefits: Enjoy employee discounts, a company pension, and 28 days holiday per year.
- Other info: Full training provided; no prior experience in flooring or beds necessary.
- Why this job: Be part of a friendly team that values customer satisfaction and personal service.
- Qualifications: Excellent communication skills and a confident, motivated attitude are essential.
The predicted salary is between 18900 - 23100 £ per year.
CMS Carpets (Winchester) Limited is an independent business established for over 50 years. We supply a substantial range of quality carpets, flooring, and beds, to cater for any style and budget, from traditional to modern. Our large showrooms display all the top brands, and as a specialist retailer, our aim is to ensure that all our customers have the widest choice of products at the very best prices. Our reputation and success have been built on a strong commitment to customer service. We value good people, and many of our staff have been with us for many years.
If you feel that you have the qualities to join our professional, friendly Sales team and offer our customers specialist advice with a personal service, then we would like to hear from you. At Downs, you're not just selling carpets and beds; you are ensuring that customers receive excellent service and expertise that is the envy of all retailers.
About You
- Excellent communication skills
- Confident and highly motivated
- An understanding of measuring, planning, costing, and knowledge of flooring and bed types would be an advantage, but not essential, as full training will be given
- Car driver essential
- Computer literate, ideally in Word, Excel, Microsoft 365
- First Aid trained in the workplace would be an advantage, although training will be provided
Key Responsibilities:
- Share administration, housekeeping, and daily operational tasks
- Answer phones promptly and greet customers professionally
- Provide excellent customer service and assist with purchases
- Schedule estimator visits (Mon-Thurs, Sat; Newbury also Fri)
- Process deliveries, maintain records, and manage paper trail
- Contact customers regarding arrivals and coordinate fitting schedules
- Chase outstanding payments daily and process in FRS
- Complete daily GRN audit and end of day sales reports
- Maintain store cleanliness, security, and presentation standards
- Support stock management and control
- Assist team with all aspects of store operations affecting business profitability
Benefits
- Company pension
- Employee discount
- On-site parking
- 28 days holiday per annum
To apply, please click on the Apply Now button to make an application.
Retail Sales Advisor in Hampshire employer: CMS Carpets (Winchester) Limited T/A Downs Carpets & Beds
At Downs Carpets & Beds, we pride ourselves on being an independent retailer with over 50 years of experience, offering a supportive and friendly work environment in Winchester. Our commitment to exceptional customer service is matched by our dedication to employee growth, providing comprehensive training and a generous benefits package including a company pension, employee discounts, and ample holiday time. Join our team and be part of a company where your contributions are valued and you can truly make a difference in customers' lives.
Contact Details:
CMS Carpets (Winchester) Limited T/A Downs Carpets & Beds Recruitment Team
