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- Tasks: Provide top-notch customer service and assist with flooring and bed purchases.
- Company: Join a well-established independent business with over 50 years of experience.
- Benefits: Enjoy employee discounts, a company pension, and 28 days holiday per year.
- Why this job: Be part of a friendly team that values excellent customer service and expertise.
- Qualifications: Great communication skills and a confident, motivated attitude are essential.
- Other info: Full training provided; no prior experience in flooring or beds necessary.
The predicted salary is between 18000 - 30000 £ per year.
CMS Carpets (Winchester) Limited, located at Unit 2 Winnall Trading Estate, Winchester, is an independent business established for over 50 years. At Downs Carpets & Beds, we supply a substantial range of quality carpets, flooring, and beds to cater for any style and budget, from traditional to modern. Our large showrooms display all the top brands, and as a specialist retailer, our aim is to ensure that all our customers have the widest choice of products at the very best prices.
Our reputation and success have been built on a strong commitment to customer service. We value good people, and many of our staff have been with us for many years. If you feel that you have the qualities to join our professional, friendly Sales team and offer our customers specialist advice with a personal service, then we would like to hear from you.
At Downs, you're not just selling carpets and beds; you are ensuring that customers receive excellent service and expertise that is the envy of all retailers.
About You
- Excellent communication skills, confident and highly motivated.
- An understanding of measuring, planning, costing, and knowledge of flooring and bed types would be an advantage, but not essential, as full training will be given.
- Car driver essential.
- Computer literate, ideally in Word, Excel, Microsoft 365.
- First Aid trained in the workplace would be an advantage, although training will be provided.
Key Responsibilities:
- Share administration, housekeeping, and daily operational tasks.
- Answer phones promptly and greet customers professionally.
- Provide excellent customer service and assist with purchases.
- Schedule estimator visits (Mon-Thurs, Sat; Newbury also Fri).
- Process deliveries, maintain records, and manage paper trail.
- Contact customers regarding arrivals and coordinate fitting schedules.
- Chase outstanding payments daily and process in FRS.
- Complete daily GRN audit and end of day sales reports.
- Maintain store cleanliness, security, and presentation standards.
- Support stock management and control.
- Assist team with all aspects of store operations affecting business profitability.
Benefits
- Company pension.
- Employee discount.
- On-site parking.
- 28 days holiday per annum.
To apply, please click on the Apply Now button to make an application.
Retail Sales Advisor in Winchester employer: Cms Carpets (Newbury) Limited T/A Downs Carpets & Beds
Contact Detail:
Cms Carpets (Newbury) Limited T/A Downs Carpets & Beds Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Advisor in Winchester
✨Tip Number 1
Get to know the company inside out! Research Downs Carpets & Beds, their products, and their customer service ethos. This way, when you walk in for an interview, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your communication skills! As a Retail Sales Advisor, you'll need to connect with customers. Role-play with a friend or family member to get comfortable with discussing products and providing excellent service.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart outfit can help you feel more confident when meeting the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the team at Downs Carpets & Beds.
We think you need these skills to ace Retail Sales Advisor in Winchester
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in making your application stand out.
Tailor Your Application: Make sure to tailor your application to the Retail Sales Advisor role. Highlight any relevant experience or skills that match what we're looking for, like customer service or teamwork. It shows us you’re genuinely interested!
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just click that 'Apply Now' button!
How to prepare for a job interview at Cms Carpets (Newbury) Limited T/A Downs Carpets & Beds
✨Know Your Products
Before the interview, take some time to familiarise yourself with different types of carpets and beds. Understanding the basics of flooring options and their benefits will show your enthusiasm for the role and help you connect with the company's commitment to quality.
✨Showcase Your Customer Service Skills
Since customer service is at the heart of what they do, prepare examples from your past experiences where you provided excellent service. Think about how you handled difficult situations or went the extra mile for a customer, as this will demonstrate your alignment with their values.
✨Practice Your Communication
Excellent communication skills are essential for this role. Practice speaking clearly and confidently about your experiences and why you want to work there. You might even want to rehearse common interview questions with a friend to get comfortable expressing yourself.
✨Be Ready to Discuss Teamwork
As part of a friendly sales team, being a team player is crucial. Prepare to discuss how you've collaborated with others in previous roles. Highlight any specific instances where you contributed to a team's success, as this will resonate well with their long-standing staff culture.
