Retail Sales Advisor in Newbury

CMS Carpets (Newbury) RG14 5PF and (Winchester) Limited SO23 7SL

Hambridge Road, Newbury and Unit 2 Winnall Trading Estate, Winchester

Permanent 9am to 5.30pm Includes Saturday working with day off in the week.

About Us

We are an independent business established for over 50 years.

At Downs Carpets & Beds, we supply a substantial range of quality carpets, flooring, and beds, to cater for any style and budget, from traditional to modern. Our large showrooms which display all the top brands, and as a specialist retailer, Our aim is to ensure that all our customers have the widest choice of products at the very best prices.

Our reputation and success has been built on a strong commitment to customer service. We value good people, and many of our staff have been with us for many years. If you feel that you have the qualities to join our professional, friendly Sales team and offer our customers specialist advice with a personal service then we would like to hear from you.

At Downs youre not just selling carpets and beds you are ensuring that customers receive excellent service and expertise that is the envy of all retailers.

About You

• Excellent Communication skills, Confident and highly motivated
• An understanding of measuring, planning, costing and knowledge of flooring and bed types would be advantage, but not essential, as full training will be given.
• Car Driver Essential
• Computer Literate ideally Word, Excel, Microsoft 365
• First Aid Trained in the Workplace would be an advantage although training will be provided

Key Responsibilities:

• Share administration, housekeeping, and daily operational tasks
• Answer phones promptly and greet customers professionally
• Provide excellent customer service and assist with purchases
• Schedule Estimator visits (Mon-Thurs, Sat; Newbury also Fri)
• Process deliveries, maintain records, and manage paper trail
• Contact customers regarding arrivals and coordinate fitting schedules
• Chase outstanding payments daily and process in FRS
• Complete daily GRN Audit and End of Day Sales Reports
• Maintain store cleanliness, security, and presentation standards
• Support stock management and control
• Assist team with all aspects of store operations affecting business profitability

Benefits

• Company Pension
• Employee Discount
• On Site Parking
• 28 days holiday per annum

To Apply, please click on the Apply Now button to make an application.