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For Companies At a Glance
- Tasks: Provide excellent customer service and assist with purchases in a vibrant retail environment.
- Company: Join a well-established independent business with over 50 years of experience.
- Benefits: Enjoy employee discounts, a company pension, and 28 days holiday per year.
- Why this job: Be part of a friendly team that values customer service and expertise.
- Qualifications: Excellent communication skills and a confident, motivated attitude are essential.
- Other info: Full training provided; no prior experience in flooring or beds necessary.
The predicted salary is between 24000 - 36000 £ per year.
CMS Carpets (Newbury) RG14 5PF and (Winchester) Limited SO23 7SL Hambridge Road, Newbury and Unit 2 Winnall Trading Estate, Winchester
Permanent 9am to 5.30pm Includes Saturday working with day off in the week.
About Us
We are an independent business established for over 50 years. At Downs Carpets & Beds, we supply a substantial range of quality carpets, flooring, and beds, to cater for any style and budget, from traditional to modern. Our large showrooms display all the top brands, and as a specialist retailer, our aim is to ensure that all our customers have the widest choice of products at the very best prices. Our reputation and success have been built on a strong commitment to customer service. We value good people, and many of our staff have been with us for many years. If you feel that you have the qualities to join our professional, friendly Sales team and offer our customers specialist advice with a personal service then we would like to hear from you. At Downs, you're not just selling carpets and beds; you are ensuring that customers receive excellent service and expertise that is the envy of all retailers.
About You
- Excellent Communication skills
- Confident and highly motivated
- An understanding of measuring, planning, costing and knowledge of flooring and bed types would be an advantage, but not essential, as full training will be given.
- Car Driver Essential
- Computer Literate ideally Word, Excel, Microsoft 365
- First Aid Trained in the Workplace would be an advantage although training will be provided
Key Responsibilities:
- Share administration, housekeeping, and daily operational tasks
- Answer phones promptly and greet customers professionally
- Provide excellent customer service and assist with purchases
- Schedule Estimator visits (Mon-Thurs, Sat; Newbury also Fri)
- Process deliveries, maintain records, and manage paper trail
- Contact customers regarding arrivals and coordinate fitting schedules
- Chase outstanding payments daily and process in FRS
- Complete daily GRN Audit and End of Day Sales Reports
- Maintain store cleanliness, security, and presentation standards
- Support stock management and control
- Assist team with all aspects of store operations affecting business profitability
Benefits
- Company Pension
- Employee Discount
- On Site Parking
- 28 days holiday per annum
To Apply, please click on the Apply Now button to make an application.
Retail Sales Advisor in Newbury employer: CMS Carpets Limited T/A Downs Carpets & Beds
Contact Detail:
CMS Carpets Limited T/A Downs Carpets & Beds Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Advisor in Newbury
✨Tip Number 1
Get to know the company! Before your interview, do a bit of homework on Downs Carpets & Beds. Understand their products and values so you can show them you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Retail Sales Advisor, you'll need to connect with customers. Try role-playing with a friend or family member to get comfortable with discussing products and providing excellent service.
✨Tip Number 3
Show off your motivation! During the interview, share examples of times you've gone above and beyond for customers or worked well in a team. This will help demonstrate that you have the right attitude for the job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join the Downs Carpets & Beds family.
We think you need these skills to ace Retail Sales Advisor in Newbury
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone and a bit of enthusiasm can go a long way in making your application stand out.
Tailor Your Application: Make sure to tailor your application to the Retail Sales Advisor role. Highlight any relevant experience or skills that match what we're looking for, like customer service or communication skills. This shows us you're genuinely interested in the position!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures it gets to the right place. Plus, you’ll find all the details you need about the role there too!
How to prepare for a job interview at CMS Carpets Limited T/A Downs Carpets & Beds
✨Know Your Products
Before the interview, take some time to familiarise yourself with different types of carpets and beds. Understanding the products will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since customer service is key for this position, prepare examples from your past experiences where you provided excellent service. Think about how you handled difficult situations or went the extra mile for a customer.
✨Practice Your Communication
Excellent communication skills are essential for a Retail Sales Advisor. Practice speaking clearly and confidently about your experiences. You might even want to do a mock interview with a friend to get comfortable.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what success looks like in this role. This shows your enthusiasm and helps you determine if the company is the right fit for you.
