At a Glance
- Tasks: Provide excellent customer service and assist with purchases in a vibrant retail environment.
- Company: Join a well-established independent business with over 50 years of experience.
- Benefits: Enjoy employee discounts, a company pension, and 28 days holiday per year.
- Other info: Full training provided, with opportunities for personal and professional growth.
- Why this job: Be part of a friendly team and help customers find their perfect flooring and beds.
- Qualifications: Excellent communication skills and a confident, motivated attitude are essential.
The predicted salary is between 950 - 1167 £ per month.
CMS Carpets (Winchester) Limited SO23 7SL Unit 2 Winnall Trading Estate, Winchester
Permanent 9am to 5.30pm Includes Saturday working with day off in the week.
About Us
We are an independent business established for over 50 years. At Downs Carpets & Beds, we supply a substantial range of quality carpets, flooring, and beds, to cater for any style and budget, from traditional to modern. Our large showrooms display all the top brands, and as a specialist retailer, our aim is to ensure that all our customers have the widest choice of products at the very best prices. Our reputation and success have been built on a strong commitment to customer service. We value good people, and many of our staff have been with us for many years. If you feel that you have the qualities to join our professional, friendly Sales team and offer our customers specialist advice with a personal service then we would like to hear from you. At Downs, you’re not just selling carpets and beds; you are ensuring that customers receive excellent service and expertise that is the envy of all retailers.
About You
- Excellent communication skills
- Confident and highly motivated
- An understanding of measuring, planning, costing and knowledge of flooring and bed types would be an advantage, but not essential, as full training will be given.
- Car driver essential
- Computer literate ideally Word, Excel, Microsoft 365
- First Aid trained in the workplace would be an advantage although training will be provided
Key Responsibilities:
- Share administration, housekeeping, and daily operational tasks
- Answer phones promptly and greet customers professionally
- Provide excellent customer service and assist with purchases
- Schedule estimator visits (Mon-Thurs, Sat; Newbury also Fri)
- Process deliveries, maintain records, and manage paper trail
- Contact customers regarding arrivals and coordinate fitting schedules
- Chase outstanding payments daily and process in FRS
- Complete daily GRN audit and end of day sales reports
- Maintain store cleanliness, security, and presentation standards
- Support stock management and control
- Assist team with all aspects of store operations affecting business profitability
Benefits
- Company pension
- Employee discount
- On-site parking
- 28 days holiday per annum
To apply, please click on the Apply Now button to make an application.
Retail Sales Advisor in Kings Worthy employer: CMS Carpets Limited T/A Downs Carpets & Beds
At Downs Carpets & Beds, we pride ourselves on being an independent retailer with over 50 years of experience, offering a supportive and friendly work environment in Winchester. Our commitment to exceptional customer service is matched by our dedication to employee growth, providing comprehensive training and a generous benefits package including a company pension, employee discounts, and ample holiday. Join our professional team where your contributions are valued, and you can thrive in a culture that celebrates expertise and personal service.
Contact Details:
CMS Carpets Limited T/A Downs Carpets & Beds Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Advisor in Kings Worthy
✨Tip Number 1
Get to know the company inside out! Research Downs Carpets & Beds, their products, and their customer service ethos. This way, when you walk in for an interview, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your communication skills! As a Retail Sales Advisor, you'll need to connect with customers. Role-play with a friend or family member to get comfortable with discussing products and providing excellent service.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable when you go for your interview. It shows that you take the opportunity seriously and are ready to represent the brand.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our team at Downs Carpets & Beds!
We think you need these skills to ace Retail Sales Advisor in Kings Worthy
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in showing us that you're a great fit for our team.
Tailor Your Application:Make sure to tailor your application to the Retail Sales Advisor role. Highlight any relevant experience or skills that match what we're looking for, like customer service or teamwork. This shows us you’ve done your homework!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure to proofread for any typos – we love attention to detail!
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures it gets to the right place. Plus, it shows you’re keen on joining our team at Downs Carpets & Beds!
How to prepare for a job interview at CMS Carpets Limited T/A Downs Carpets & Beds
✨Know Your Products
Before the interview, take some time to familiarise yourself with different types of carpets and beds. Understanding the products will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went the extra mile for a customer. This will demonstrate that you align with the company's commitment to customer satisfaction.
✨Practice Your Communication
Since excellent communication skills are key for this role, practice speaking clearly and confidently. You might even want to do a mock interview with a friend to get comfortable discussing your experiences and answering common interview questions.
✨Ask Thoughtful Questions
At the end of the interview, be ready to ask insightful questions about the company culture, training opportunities, or the team you'll be working with. This shows that you're genuinely interested in the position and helps you determine if it's the right fit for you.
