At a Glance
- Tasks: Drive surgical innovation by enhancing procedure utilisation with our cutting-edge robotic system.
- Company: Join CMR Surgical, a pioneering company transforming minimal access surgery.
- Benefits: Enjoy competitive salary, bonuses, healthcare, and enhanced parental leave.
- Other info: Exciting growth opportunities in a dynamic environment focused on innovation.
- Why this job: Make a real impact in healthcare while working with a diverse and ambitious team.
- Qualifications: Strong analytical skills and experience in medtech or commercial operations preferred.
The predicted salary is between 60000 - 80000 £ per year.
At CMR Surgical, we're revolutionising the future of minimal access surgery with Versius, our next-generation surgical robotic system. We're growing fast, and we’re on a mission to transform how surgery is delivered globally for the benefit of patients, clinicians, and healthcare systems. Our values—Ambitious, Humble, People‑Focused, and Fair & Responsible define our approach to innovation, partnership, and growth. If you believe in making a meaningful difference in healthcare and want to be part of a purpose‑driven company with bold ambitions, now is the time to join us.
CMR is an exciting and evolving company to be joining right now. Our commitment to our goal of building a world‑class medical devices company is underpinned by the ground‑breaking innovation of our next generation of surgical robots and a diverse team of talented and supportive individuals. We’re breaking new ground which makes working here exciting, it provides autonomy, opportunity and makes the things you do visible. Come and join us and see what you’re capable of.
About the Role
The Procedure Enablement Manager is responsible for increasing procedure utilisation across the full lifecycle of the Versius installed base — from activation of newly sold systems, to optimisation of active accounts, through to recovery of declining or inactive systems. The role identifies and quantifies the key factors impacting procedure utilisation across direct and indirect markets by combining data analysis with structured voice‑of‑customer (VOC) and field insight, and translating these insights into clear, scalable levers that drive activation speed, sustained utilisation growth, and recovery of underperforming systems.
This role requires excellence in both analysis and action. The individual will produce data and VOC‑driven analysis to define prioritised action plans, and will also be responsible for swiftly implementing, tracking, and continuously refining those action plans through direct execution and cross‑functional leadership to deliver measurable utilisation outcomes.
Responsibilities
- Insight Generation, System Design & Capability Building
- Lead structured assessment of utilisation performance across direct and indirect markets
- Identify barriers to adoption and conditions associated with high‑performing sites
- Combine quantitative data with qualitative field insight to define true utilisation drivers
- Translate findings into scalable playbooks, SOPs, and intervention frameworks
- Field Insight & Validation
- Visit customer sites to observe Versius in live surgical workflows
- Conduct structured interviews with surgeons, theatre teams, and administrators
- Translate real‑world observations into actionable operational, clinical, and commercial improvements
- Standardisation & Framework Ownership
- Design and deploy a standardised site activation and ramp‑up SOP (install, first cases, steady state) across direct and indirect markets
- Design and roll out a standardised quarterly Service Delivery Review (SDR) framework
- Ensure insights are embedded into repeatable processes rather than one‑off interventions
- Support training and onboarding of Clinical Sales teams and channel partners
- Installed Base Lifecycle Ownership
- Own the activation journey from contract signature through installation, first case, and ramp‑up to steady‑state utilisation
- Track milestones including time to install, time to first case, early case cadence, and time to steady state
- Identify and resolve activation bottlenecks across functions
- Coordinate cross‑functional support to accelerate activation timelines
- Monitor utilisation performance using daily, weekly, and monthly reporting
- Identify underperformance and lead structured root‑cause analysis
- Define and coordinate targeted intervention plans
- Escalate persistent or systemic barriers
- Define thresholds for at‑risk and inactive accounts
- Re‑engage customers and mobilise cross‑functional focused and targeted teams to diagnose and re‑implement
- Track recovery durability and build recovery playbooks
- Execution, Governance & Performance Management
- Own prioritised portfolio of accounts requiring intervention
- Drive accountability across functions without direct authority
- Define and manage utilisation KPIs
- Translate tracking and insights into Salesforce
- Report to Commercial Operations and senior leadership
Success Measures
- 20% increase in utilisation across targeted accounts
- Reduction in time to first case and ramp‑up timelines
- Decrease in inactive or stalled systems
- Adoption of standardised growth playbooks across both direct and indirect markets
About you
To be successful in this role, you’ll need to have/be:
- Strong analytical and problem solving capability
- Data driven – uses insights to prioritise and act
- Structured thinker – able to break down complex issues quickly
- Execution focused – drives outcomes, not just analysis
- Experience in medtech implementation, commercial operations, PMO, performance management, or consulting
- Proven ability to work cross functionally and drive execution
- Strong stakeholder management/alignment across regions and functions
- Influential – able to align teams without direct authority
- Commercially aware – understands revenue drivers and leaks
- Experience in medtech, healthcare, or surgical environments (desirable)
- Understanding of clinical workflows and hospital operations (desirable)
- Experience driving adoption, utilisation, or implementation initiatives (desirable)
Why Join Us?
We offer a competitive salary and a great benefits package including a bonus, pension, healthcare and enhanced global parental leave pay.
Interested? We’d love to hear from you! This role requires candidates to have eligibility to work within the UK.
Procedure Enablement Manager - Cambridge employer: Cmr Surgical
At CMR Surgical, we pride ourselves on being an exceptional employer, fostering a dynamic and inclusive work culture that prioritises innovation and collaboration. Our commitment to employee growth is evident through comprehensive training programmes and opportunities for cross-functional leadership, all while working in the vibrant city of Cambridge, known for its rich history and thriving tech community. Join us to be part of a purpose-driven team dedicated to transforming healthcare and making a meaningful impact on patients' lives.
StudySmarter Expert Advice🤫
We think this is how you could land Procedure Enablement Manager - Cambridge
✨Tip Number 1
Get to know the company inside out! Research CMR Surgical's mission, values, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to the role. Think about how your skills align with the responsibilities of the Procedure Enablement Manager and be ready to share specific examples.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Procedure Enablement Manager - Cambridge
Some tips for your application 🫡
Show Your Passion for Healthcare:When writing your application, let your enthusiasm for transforming healthcare shine through. We want to see how your values align with ours—Ambitious, Humble, People-Focused, and Fair & Responsible. Make it personal!
Be Data-Driven:Since the role is all about utilising data to drive outcomes, highlight your analytical skills in your application. Share examples of how you've used data to solve problems or improve processes in previous roles.
Tailor Your Application:Don’t just send a generic CV and cover letter! Tailor your application to reflect the specific responsibilities and requirements of the Procedure Enablement Manager role. Show us you understand what we’re looking for.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at Cmr Surgical
✨Know Your Stuff
Before the interview, dive deep into CMR Surgical and their innovative Versius system. Understand the key features, benefits, and how it’s revolutionising minimal access surgery. This knowledge will help you connect your experience with their mission and show that you're genuinely interested.
✨Showcase Your Analytical Skills
As a Procedure Enablement Manager, you'll need strong analytical capabilities. Prepare examples from your past where you've used data to drive decisions or improve processes. Be ready to discuss how you can apply these skills to enhance procedure utilisation at CMR.
✨Demonstrate Cross-Functional Leadership
This role requires collaboration across various teams. Think of instances where you've successfully led projects or initiatives without direct authority. Highlight your ability to influence and align teams towards common goals, as this will resonate well with their values.
✨Ask Insightful Questions
Prepare thoughtful questions that reflect your understanding of the role and the company. Inquire about their current challenges in procedure utilisation or how they envision the future of surgical robotics. This shows your engagement and eagerness to contribute meaningfully.
