At a Glance
- Tasks: Support the Quality Assurance team in managing customer complaints and quality initiatives.
- Company: Join CMR Surgical, a pioneering company transforming minimal access surgery.
- Benefits: Enjoy competitive salary, bonus, pension, healthcare, and enhanced parental leave.
- Other info: Hybrid working model with opportunities for travel and career growth.
- Why this job: Be part of a mission-driven team making a real difference in healthcare.
- Qualifications: Basic knowledge of Quality Management Systems and strong attention to detail.
The predicted salary is between 31500 - 38500 £ per year.
About CMR Surgical
At CMR Surgical, we're revolutionising the future of minimal access surgery with Versius, our next-generation surgical robotic system. We're growing fast, and we’re on a mission to transform how surgery is delivered globally for the benefit of patients, clinicians, and healthcare systems.
Our values - Ambitious, Humble, People-Focused, and Fair & Responsible define our approach to innovation, partnership, and growth. If you believe in making a meaningful difference in healthcare and want to be part of a purpose-driven company with bold ambitions, now is the time to join us.
CMR is an exciting and evolving company to be joining right now. Our commitment to our goal of building a world-class medical devices company is underpinned by the ground-breaking innovation of our next generation of surgical robots and a diverse team of talented and supportive individuals. We’re breaking new ground which makes working here exciting, it provides autonomy, opportunity and makes the things you do visible. Come and join us and see what you’re capable of.
About the Role
This is a key position within Quality Assurance which supports our Complaint management process. It provides administrative support to Quality Engineers and liaises with various colleagues across CMR and also 3rd parties to ensure smooth processing of Customer complaints and also support further Quality Assurance objectives. This role is a 12 month fixed term contract, offered on a hybrid basis, with a minimum of 3 days a week being based in the office. This position will require travel to our Cambridge and Ely sites.
Responsibilities
- Provide administrative support to our Complaint handling team
- Assist Quality Engineers with timely completion of investigations
- Liaise with colleagues across CMR as required to support the team’s daily work
- Provide project support on Quality Assurance initiatives
- Be willing to turn your hand to anything within the Quality Assurance remit that helps the team deliver its objectives
About you
To be successful in this role, you’ll need to have/be:
- Knowledge of basic Quality Management System processes - previous experience in Quality Assurance roles is a plus
- Good attention to detail
- Ability to demonstrate a hands-on approach and willingness to get involved with any issues as they arise
- Ability to work independently when needed, use initiative and effectively prioritise workload
- Knowledge of document management system principles
Why Join Us
We offer a competitive salary and a great benefits package including a bonus, pension, healthcare and enhanced global parental leave pay.
This role requires candidates to have eligibility to work within the UK.
Quality Associate - 12 Month Fixed Term Contract in Cambourne employer: Cmr Surgical
CMR Surgical is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of Cambridge. Employees benefit from flexible hybrid working arrangements, competitive compensation, and opportunities for professional growth within a pioneering company dedicated to advancing minimal access surgery. Join us to be part of a mission-driven team where your contributions directly impact healthcare outcomes.
