At a Glance
- Tasks: Support sales and onboarding processes while building strong client relationships.
- Company: Fast-growing professional services business in contractor payroll and accountancy.
- Benefits: Dynamic work environment with opportunities for long-term career progression.
- Other info: Ideal for those who thrive in fast-paced settings and enjoy client interaction.
- Why this job: Join a supportive team and make a real impact on client experiences.
- Qualifications: Strong communication skills and a proactive attitude are essential.
The predicted salary is between 30000 - 40000 € per year.
Location: Potters Bar, Hertfordshire
Looking for somebody to start: ASAP
About the Role: An exciting opportunity has arisen for an organised, proactive and people-focused Onboarding & Sales Support Officer to join a fast-growing professional services business within the contractor payroll and accountancy sector. This role is ideal for someone who enjoys speaking with clients/candidates, supporting sales activity and ensuring a smooth onboarding experience from initial enquiry through to account setup. You'll play a key role in supporting both the sales and operations teams while building strong relationships with contractors, agencies and clients. The business offers a fast-paced, supportive and ambitious environment with genuine opportunities for long-term progression.
Key Responsibilities:
- Supporting the sales team with new client onboarding and administration
- Acting as a first point of contact for new contractor and client enquiries
- Guiding clients through the onboarding and registration process
- Managing documentation and ensuring compliance checks are completed accurately
- Liaising with internal departments to ensure a seamless onboarding experience
- Supporting account managers with client communication and relationship management
- Maintaining accurate CRM records and updating client information
- Assisting with sales reporting, pipeline updates and administrative support
- Building strong relationships with contractors, agencies and clients
- Following up on outstanding information and onboarding documentation
- Providing a high level of customer service across phone and email communication
What We're Looking For:
- Strong communication and interpersonal skills
- Confident speaking on the phone and dealing with clients daily
- Organised with strong attention to detail
- Comfortable working in a fast-paced environment
- Previous experience within sales support, onboarding, recruitment, payroll, accountancy or customer service is beneficial
- Proactive attitude with a willingness to learn
- Strong administrative and multitasking abilities
- Good IT skills and confidence using CRM systems and Microsoft Office
- Team player with a positive and professional approach
Onboarding and Sales Support Officer employer: CMR Jobs Limited
Join a dynamic and rapidly expanding professional services business in Potters Bar, Hertfordshire, where your role as an Onboarding & Sales Support Officer will be pivotal in shaping client relationships and ensuring a seamless onboarding experience. With a supportive work culture that prioritises employee growth and development, you'll find ample opportunities for long-term progression while working alongside a dedicated team in a fast-paced environment. Enjoy the benefits of a collaborative atmosphere that values proactive individuals eager to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Onboarding and Sales Support Officer
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to explain why you're the perfect fit for the Onboarding & Sales Support Officer role. Highlight your communication skills and experience in sales support or customer service to make a strong impression.
✨Tip Number 3
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up! After any interviews or conversations, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Onboarding and Sales Support Officer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Onboarding & Sales Support Officer role. Highlight your relevant experience in sales support, onboarding, or customer service, and don’t forget to showcase those strong communication skills we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention your proactive attitude and how you can contribute to a smooth onboarding experience for our clients.
Show Off Your Organisational Skills:In this role, being organised is key! When filling out your application, give examples of how you’ve managed multiple tasks or projects in the past. We want to see that you can handle the fast-paced environment we thrive in.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to attach all your documents in one go. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at CMR Jobs Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of the Onboarding & Sales Support Officer. Familiarise yourself with the key tasks like client onboarding, documentation management, and CRM usage. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your People Skills
Since this role involves a lot of client interaction, be prepared to showcase your strong communication and interpersonal skills. Think of examples from your past experiences where you've successfully built relationships or resolved issues with clients. This will highlight your suitability for the position.
✨Be Organised and Detail-Oriented
The job requires a high level of organisation and attention to detail. During the interview, mention specific strategies you use to stay organised, such as task lists or CRM tools. This will reassure them that you can handle the fast-paced environment and manage multiple tasks effectively.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. Inquire about the team dynamics, the onboarding process, or opportunities for progression within the company. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
