At a Glance
- Tasks: Manage overdue accounts and negotiate repayment plans with customers.
- Company: A growing financial services business with a focus on customer success.
- Benefits: Competitive salary, bonus scheme, and opportunities for professional growth.
- Other info: Fast-paced environment with a focus on achieving targets and customer satisfaction.
- Why this job: Join a dynamic team and make a real difference in helping customers manage their finances.
- Qualifications: Experience in collections or credit control and strong negotiation skills.
The predicted salary is between 30000 - 40000 £ per year.
An exciting opportunity has arisen for a Collections Executive to join a growing financial services business.
This role is ideal for someone with experience in collections, recoveries or credit control who is confident handling more complex arrears cases and negotiating positive outcomes with customers.
The Role * Manage a portfolio of overdue customer accounts and work to recover outstanding balances. * Contact customers by phone and email to negotiate repayment arrangements. * Investigate customer circumstances using tools such as Companies House and other online resources. * Review customer financial information and recommend appropriate repayment solutions. * Maintain accurate records and update CRM systems with all account activity. * Escalate cases to legal recovery where appropriate after all recovery options have been explored. * Work towards weekly collections and recovery targets while ensuring a professional and compliant approach.
What We re Looking For * Previous experience in Collections, Recoveries, Credit Control or Debt Management. * Confident handling difficult conversations and negotiating payment arrangements. * Strong investigative and problem-solving skills. * Excellent attention to detail and organisational skills. * Comfortable using CRM systems and Microsoft Office. * A proactive, resilient and customer-focused approach.
Benefits * Bonus schem...
Collections Exec employer: CMR Jobs Limited
Join a well-established and growing accountancy practice that values ambition and leadership. As a Client Director, you will thrive in a supportive and collaborative culture, where strong progression and long-term career opportunities await you. With a competitive salary, performance-related bonuses, and the chance to lead a dedicated team while building lasting client relationships, this role offers a meaningful and rewarding career path in a fast-paced environment.
