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- Tasks: Build and nurture relationships with recruitment agencies while managing accounts.
- Company: Join a leading umbrella payroll provider focused on growth and service quality.
- Benefits: Competitive salary, supportive environment, and opportunities for professional development.
- Why this job: Make a real impact by fostering agency relationships and driving business growth.
- Qualifications: Experience in B2B sales or account management with strong communication skills.
- Other info: Dynamic role with clear targets and a focus on relationship-led success.
The predicted salary is between 36000 - 60000 £ per year.
We’re working with a well-established umbrella payroll provider looking to hire an Internal Client Relationship Manager to support growth across small to mid-sized recruitment agencies. This is a telephone and email-led role, focused on building agency relationships, generating referrals, and managing accounts to a high service standard.
The role:
- Develop and grow relationships with recruitment agencies supplying temporary contractors
- Generate new business through outbound calls, emails and referrals
- Manage and grow an existing agency account base
- Handle inbound enquiries from prospective agencies
- Provide guidance to agencies on umbrella services and industry legislation
- Maintain accurate activity and pipeline data on CRM
- Occasionally attend client meetings or hospitality events
Targets & KPIs:
- Minimum 40 outbound calls per day or 2 hours talk time
- Actively manage a prospect base of c.200 agencies
- Grow accounts to 100 first paid contractors per month
- Strong focus on service quality and relationship development
What they’re looking for:
- Proven B2B sales or account management experience
- Comfortable working to call and activity KPIs
- Experience with inside sales / phone-based roles
- Confident communicator with strong relationship-building skills
- CRM experience and good organisational skills
- Self-motivated and target driven
Why apply:
- Join a recognised player in the umbrella payroll market
- Clear focus on relationship-led growth, not just quick wins
- Structured role with exposure to both new business and account management
Locations
Internal Client Relationship Manager in Altrincham, Trafford employer: CMR Jobs Limited
Contact Detail:
CMR Jobs Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Client Relationship Manager in Altrincham, Trafford
✨Tip Number 1
Get to know the company inside out! Research their values, services, and recent news. This will help you tailor your conversations and show that you're genuinely interested in building those agency relationships.
✨Tip Number 2
Practice your pitch! Since this role is all about communication, rehearse how you'll introduce yourself and explain the benefits of umbrella payroll services. Confidence is key when making those outbound calls.
✨Tip Number 3
Network like a pro! Attend industry events or webinars where recruitment agencies are present. Building connections face-to-face can give you an edge when it comes to managing accounts and generating referrals.
✨Tip Number 4
Don’t forget to follow up! After any conversation or meeting, send a quick email thanking them for their time and reiterating your interest. It shows professionalism and keeps you top of mind for future opportunities.
We think you need these skills to ace Internal Client Relationship Manager in Altrincham, Trafford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Internal Client Relationship Manager. Highlight your B2B sales experience and any previous work with recruitment agencies, as this will show us you understand the industry.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about building relationships and how you've successfully managed accounts in the past. This is your chance to showcase your personality and communication skills!
Showcase Your CRM Skills: Since managing data on a CRM is key for this role, mention any relevant experience you have with CRM systems. We want to see that you can keep track of your activities and manage your pipeline effectively.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at CMR Jobs Limited
✨Know Your Umbrella Payroll Basics
Before the interview, brush up on your knowledge of umbrella payroll services and how they work. Understanding the ins and outs of the industry will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Relationship-Building Skills
Prepare examples from your past experiences where you've successfully built and maintained relationships with clients or agencies. Be ready to discuss how you generated referrals and managed accounts, as this is key for the Internal Client Relationship Manager position.
✨Demonstrate Your Sales Acumen
Since this role involves generating new business through calls and emails, think of specific instances where you've met or exceeded sales targets. Highlight your experience with KPIs and how you’ve used CRM systems to track your progress.
✨Practice Your Communication Style
As a confident communicator, it's essential to convey your ideas clearly and effectively. Practice answering common interview questions out loud, focusing on your tone and clarity. This will help you feel more at ease during the actual interview.
