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- Tasks: Drive sales and provide top-notch customer service in a dynamic eCommerce environment.
- Company: Join CMO SUPERSTORES Ltd, a leading name in online building materials.
- Benefits: Earn £13.40 per hour with monthly bonuses and a supportive team culture.
- Why this job: Make a real impact by helping customers find the best building solutions.
- Qualifications: Experience in sales calls, great communication skills, and a friendly attitude.
- Other info: Flexible working hours and opportunities for personal growth in a collaborative team.
The predicted salary is between 28000 - 30000 £ per year.
Contract Type: Permanent
Location: Plymouth
Salary: £13.40 per hour
Hours: Full-time, 67.5 hours per fortnight (on an alternating pattern of 37.5 hours per week and 30 hours the next week)
Join one of the biggest and most respected national eCommerce successes in our industry. CMO SUPERSTORES Ltd is an online supplier of building materials, sold across multiple eCommerce stores. Our mission is to provide customers with top-quality products and exceptional service to meet their needs. As an innovative and customer-centric company, we are committed to delivering excellent solutions to roofing professionals, contractors, and DIY enthusiasts alike.
We are seeking five dynamic and results-driven Sales Executives to join our teams across our Drainage, Roofing, Doors, Insulation and Landscaping Superstores. The ideal candidate will play a crucial role in driving sales and providing exceptional customer service by offering expert advice on our product range.
- Build and maintain strong customer relationships, understanding their needs, and recommending suitable building solutions.
- Act as first point of contact for the Company, dealing with routine and specialist product enquiries in a pleasant and helpful manner.
- Ensure timely effective creation and follow up of sales quotations.
- Up-sell products to customers, including key products and special offers.
- Liaise with suppliers, as required, to fulfil customer orders.
- Help promote the company through a positive attitude while engaging with our customers, colleagues and suppliers.
- Escalate product or customer issues to the Team Manager or Senior Advisor.
- Be reactive and well organised with demonstrable ability to prioritise and effectively complete multiple tasks.
- Enter detailed accurate notes into a database, including dates for follow up calls.
- Develop and retain product knowledge by attending supplier training events.
- Work collaboratively by sharing ideas, knowledge and resources.
- Undertake any further relevant research, development or training as required.
- Understand, record and update reasons for customer contact.
- Support other teams with tasks that may not be directly related to your day to day responsibilities.
CMO SUPERSTORES Ltd is an equal opportunities employer. A note to all applicants – CMO SUPERSTORES Ltd is unable to offer sponsorship of any kind.
Requirements:
- Experience dealing with inbound sales calls.
- Good telephone manner.
- Friendly and tactful personality.
- Computer literate with a high standard of written and spoken English.
- Ability to absorb new information quickly.
- Ability to work to targets.
- Team player with a ‘can do’ approach.
- Communicates effectively with others.
- Trustworthy and reliable time keeper.
Monthly team bonus based on target earnings.
Sales Executive in Plymouth employer: CMOStores group
Contact Detail:
CMOStores group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Executive in Plymouth
✨Tip Number 1
Get to know the company inside out! Research CMO SUPERSTORES Ltd, their products, and their mission. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your pitch! Think about how you’d sell their products or services. Role-play with a friend or in front of the mirror to get comfortable talking about how you can drive sales and provide top-notch customer service.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It shows you’re keen and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Executive in Plymouth
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your character into your cover letter. Remember, we’re looking for friendly and tactful individuals who can connect with our customers.
Tailor Your Application: Make sure to tailor your application to the Sales Executive role. Highlight your experience with inbound sales calls and any relevant product knowledge. We love seeing how your skills align with what we do at CMO SUPERSTORES Ltd!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate well-structured applications that are easy to read, so make sure your key points stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at CMO SUPERSTORES Ltd!
How to prepare for a job interview at CMOStores group
✨Know Your Products Inside Out
Before the interview, make sure you familiarise yourself with the product range offered by CMO SUPERSTORES Ltd. Understanding the features and benefits of the building materials will help you answer questions confidently and demonstrate your expertise.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experience and how you've successfully driven sales in the past. Think of specific examples where you’ve upsold products or provided exceptional customer service, as this will highlight your suitability for the Sales Executive role.
✨Practice Your Communication Style
Since a friendly and tactful personality is key for this role, practice your telephone manner and how you engage with customers. You might even want to do a mock interview with a friend to refine your approach and ensure you come across as approachable and professional.
✨Be Ready to Discuss Teamwork
CMO SUPERSTORES Ltd values collaboration, so be prepared to share examples of how you’ve worked effectively within a team. Highlight any experiences where you’ve shared ideas or supported colleagues, as this will show that you’re a team player with a ‘can do’ attitude.