At a Glance
- Tasks: Drive sales and provide top-notch customer service in a dynamic eCommerce environment.
- Company: Join CMO SUPERSTORES Ltd, a leading name in online building materials.
- Benefits: Enjoy competitive pay, bonuses, extra days off, and employee discounts.
- Other info: Flexible hours, supportive culture, and opportunities for personal growth.
- Why this job: Be part of a successful team and make a real impact on customer satisfaction.
- Qualifications: Sales experience, great communication skills, and a friendly personality are essential.
Contract Type: Permanent
Location: Plymouth
Salary: £13.40 per hour
Hours: Full-time, 67.5 hours per fortnight (on an alternating pattern of 37.5 hours per week and 30 hours the next week)
Join one of the biggest and most respected national eCommerce successes in our industry. CMO SUPERSTORES Ltd is an online supplier of building materials, sold across multiple eCommerce stores. Our mission is to provide customers with top-quality products and exceptional service to meet their needs. As an innovative and customer-centric company, we are committed to delivering excellent solutions to roofing professionals, contractors, and DIY enthusiasts alike.
We are seeking a dynamic and results-driven Sales Executive to join our Roofing Superstore. The ideal candidate will play a crucial role in driving sales and providing exceptional customer service by offering expert advice on our product range. The Sales Executive will be responsible for:
- Building and maintaining strong customer relationships, understanding their needs, and recommending suitable building solutions.
- Acting as the first point of contact for the Company, dealing with routine and specialist product enquiries in a pleasant and helpful manner.
- Ensuring timely effective creation and follow up of sales quotations.
- Up-selling products to customers, including key products and special offers.
- Liaising with suppliers, as required, to fulfil customer orders.
- Helping promote the company through a positive attitude while engaging with our customers, colleagues, and suppliers.
- Escalating product or customer issues to the Team Manager or Senior Advisor.
- Being reactive and well organised with demonstrable ability to prioritise and effectively complete multiple tasks.
- Entering detailed accurate notes into a database, including dates for follow up calls.
- Developing and retaining product knowledge by attending supplier training events.
- Working collaboratively by sharing ideas, knowledge, and resources.
- Undertaking any further relevant research, development, or training as required.
- Understanding, recording, and updating reasons for customer contact.
- Supporting other teams with tasks that may not be directly related to your day-to-day responsibilities.
CMO SUPERSTORES Ltd is an equal opportunities employer. A note to all applicants – CMO SUPERSTORES Ltd is unable to offer sponsorship of any kind.
Requirements:
- Previous sales experience.
- Experience dealing with inbound sales calls.
- Good telephone manner.
- Friendly and tactful personality.
- Computer literate with a high standard of written and spoken English.
- Ability to absorb new information quickly.
- Problem-solving skills.
- Ability to work to targets.
- Team player with a ‘can do’ approach.
- Communicates effectively with others.
- Trustworthy and reliable time keeper.
Benefits:
- Monthly team bonus based on target earnings.
- Extra day off every fortnight.
- Employee Assistance Programme.
- BHN Extras (discount scheme).
- Cycle to work scheme.
- On-site parking.
- Company events.
- Competitive holiday allowance.
Sales Executive in Plymouth employer: CMO SUPERSTORES LTD
At CMO SUPERSTORES Ltd, we pride ourselves on being a leading player in the e-commerce sector, offering a dynamic work environment in Plymouth that fosters innovation and collaboration. Our commitment to employee growth is evident through ongoing training opportunities and a supportive culture that values creativity and initiative. Join us to be part of a team that not only drives success but also prioritises work-life balance and employee well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Executive in Plymouth
✨Tip Number 1
Get to know the company inside out! Research CMO SUPERSTORES Ltd, their products, and their mission. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your pitch! Think about how you’d sell their products or services. Role-play with a friend or in front of the mirror to get comfortable with your sales approach and build confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role and keeping you top of mind for the hiring team.
We think you need these skills to ace Sales Executive in Plymouth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sales Executive role. Highlight your previous sales experience and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your personality and explain why you're the perfect fit for CMO SUPERSTORES Ltd. Don’t forget to mention your passion for customer service and sales.
Showcase Your Communication Skills:Since this role involves a lot of customer interaction, make sure your written application reflects your excellent communication skills. Keep it clear, concise, and friendly – just like how we engage with our customers!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team. Let’s get started on this journey together!
How to prepare for a job interview at CMO SUPERSTORES LTD
✨Know Your Products
Before the interview, make sure you familiarise yourself with the range of building materials offered by CMO SUPERSTORES Ltd. Understanding the products will not only help you answer questions confidently but also demonstrate your genuine interest in the role.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experience and how you've successfully handled inbound sales calls. Think of specific examples where you exceeded targets or provided exceptional customer service, as this will highlight your suitability for the Sales Executive position.
✨Practice Your Communication
Since a good telephone manner is crucial for this role, practice speaking clearly and confidently. You might even want to do a mock interview with a friend to refine your responses and ensure you come across as friendly and tactful.
✨Demonstrate Team Spirit
CMO SUPERSTORES Ltd values teamwork, so be ready to share examples of how you've collaborated with others in past roles. Highlighting your ability to work well within a team will show that you're a great fit for their company culture.
