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- Tasks: Join our team as a Transport Support Operator, debriefing drivers and providing admin support.
- Company: Culina is a diverse logistics company committed to employee development and success.
- Benefits: Enjoy a £1,000 attendance bonus, 20 days annual leave, and discounts at over 50 retailers.
- Why this job: Be part of a thriving team culture while shaping your future in logistics.
- Qualifications: Attention to detail, good communication skills, and proficiency in MS Office are essential.
- Other info: Flexible 4 on 4 off shifts from 6pm-6am; perfect for students seeking work-life balance.
The predicted salary is between 22600 - 30900 £ per year.
Job Description
We have a great opportunity for a Transport Support Operator to join our Telford Transport team on a full time permanent basis!
This position is responsible for debriefing drivers on a daily basis alongside providing general administration support to the Transport team.
Salary: £27,618 per annum.
Working hours: 4 on 4 off, 6pm-6am.
Key Duties of a Transport Support Operator
- Correctly debriefing drivers.
- Checking all timesheets for correct completion and ensuring all PODs are returned completed correctly.
- Scanning and storing PODs using Culina’s document management system.
- Preparing drivers’ wallets and issuing delivery notes in drop sequence plus any other relevant delivery information.
- Printing all despatch notes and replenishing despatch paper as required.
- Answering the telephone and assisting with any enquiries.
- Downloading drivers’ cards / tachographs.
- Ensuring all estimated time of arrivals (ETAs) are communicated to Customer Services.
- Consistently updating all spreadsheets including, but not limited to; change-overs, run summaries and trailer check sheets.
- Departing loads using Transport Management System (TMS).
- Ensuring all uplifts are despatched in correct loads.
Qualifications
- Attention to detail / accuracy.
- Ability to work without direct supervision.
- Positive and adaptable attitude.
- Excellent communication skills in order to deliver accurate information.
- Ability to work efficiently and accurately under pressure.
- Effectively prioritise work load in order to meet set deadlines.
- Good standard of computer literacy, particularly MS Office e.g. PowerPoint, Word and Excel.
Additional Information
As part of our drive to make CML a great place to work, we are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers.
Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives.
Our people are the driving force behind our success, which is why we offer a wide range of benefits which include:
- Annual Leave – 20 days inclusive of the bank holidays.
- Pension scheme – We want colleagues to enjoy a comfortable retirement so we offer agreat contribution of 4% employee and 4% employer.
- Life Assurance – x2 your annual salary.
- Wellness – Via our Employee Assistance Programmewe offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year.
- Eye Care Vouchers – We can provide you with substantial savings with free eye tests and discounts on prescription glasses.
- Reward & Recognition – We recognise that employees have gone the extra mile via Employee of the Month and Year, special recognition and long service awards.
- Everyday discounts – Via our benefit platform you will have access to over 50 retailer discounts for everyday savings!
If you meet the requirements for the above role and are looking for your next career opportunity, please apply now and become a part of our #WinningTeam!
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Transport Support Operator employer: CML
Contact Detail:
CML Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transport Support Operator
✨Tip Number 1
Familiarise yourself with the Transport Management System (TMS) as it's a key part of the role. Understanding how to depart loads and manage logistics through TMS will give you an edge during the interview.
✨Tip Number 2
Brush up on your communication skills, especially in handling enquiries over the phone. Being able to convey information clearly and effectively is crucial for this position.
✨Tip Number 3
Showcase your attention to detail by preparing examples of how you've successfully managed tasks that require accuracy, such as checking timesheets or managing documentation.
✨Tip Number 4
Be ready to discuss how you prioritise your workload under pressure. Think of specific instances where you've had to meet tight deadlines while maintaining quality in your work.
We think you need these skills to ace Transport Support Operator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the key duties of a Transport Support Operator. Emphasise your attention to detail, communication skills, and ability to work under pressure.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the responsibilities mentioned in the job description. Explain how your previous experiences have prepared you for tasks like debriefing drivers and managing documentation.
Showcase Your Computer Skills: Since the role requires good computer literacy, particularly in MS Office, mention any relevant software experience you have. Provide examples of how you've used these tools in past roles to improve efficiency or accuracy.
Highlight Your Adaptability: The job requires a positive and adaptable attitude. Share examples from your past where you successfully adapted to changes or challenges in a work environment, demonstrating your ability to prioritise and meet deadlines.
How to prepare for a job interview at CML
✨Know the Key Responsibilities
Familiarise yourself with the key duties of a Transport Support Operator, such as debriefing drivers and managing timesheets. Being able to discuss these responsibilities in detail will show your understanding of the role.
✨Demonstrate Attention to Detail
Since accuracy is crucial in this position, prepare examples from your past experiences where your attention to detail made a difference. This could be in handling documents or ensuring compliance with procedures.
✨Showcase Your Communication Skills
Effective communication is vital for this role. Be ready to discuss how you have successfully communicated with team members or customers in previous jobs, especially in high-pressure situations.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to prioritise tasks. Think of examples where you had to manage multiple responsibilities and how you handled them efficiently.
