Engagement Coordinator in Telford

Company Description: CML (Part of the Culina Group) provides integrated supply chain services and expertise for food and drink products that require strict refrigerated temperatures to the discount retailers. At Culina, we have a winning culture; we believe that our culture is one of the reasons our company continues to thrive. A place where you're valued, challenged, and inspired!

We would like to present you with an opportunity for an Engagement Co-ordinator to join our friendly team in Telford on a full-time permanent basis.

Working hours: Monday-Friday, 9am-5pm.

Salary: £30,440 per annum, plus £1,000 attendance bonus.

As an Engagement Co-ordinator, you will be responsible for supporting the Senior Leadership Team regarding engagement and retention for both new and existing colleagues. You will be involved from the colleague's initial onboarding, ensuring the colleague receives an exceptional first impression and continued all-round great experience.

Key Duties of an Engagement Co-ordinator:

• Owning colleague engagement at all stages of the colleague life cycle for Warehouse, Transport, Stock and Administration, Planning, Customer/Client Support.
• Identify and suggest improvements in the all-round new starter experience utilising the data you obtain from the check-in with colleagues.
• Ensure all colleagues are trained and have access to new platforms.
• Build trusting relationships with colleagues and actively seek feedback and escalate any issues to the Senior Leadership Team.
• Develop and implement effective site-wide internal communication strategies capturing all roles and colleagues, e.g., TV Screens/Noticeboards, Newsletters, Colleague of the Month.
• Collaborate with HR and Managers to coordinate, arrange and match in-house training opportunities with appropriate colleagues, i.e., on-site training initiatives, rise programme, D&A training.
• Accountable for developing and implementing innovative engagement initiatives, celebrating all cultures initiatives and events, e.g., Colleague Charity Events, Mental Health Day.
• Organise and ensure regular structured I&C meetings with Site Leadership Team and I&C Co-ordinators are conducted and outcomes communicated.
• Conduct weekly headcount review by shift to ensure recruitment supports operational requirements and maintain equal balance across the shifts.

Qualifications:

• Demonstrable high energy and enthusiasm levels and passion for Culina Group and your site.
• Strong communication skills and confident with dealing with people at all levels.
• A good standard of computer literacy, particularly Microsoft Office Applications, i.e., Word and Excel or equivalent.
• Able to work as part of a team or individually.
• Results driven.
• Good knowledge of logistics and supply chain operations.
• The ability to fit into and work in a close team environment.
• Ability to resolve issues effectively and support the implementation of sustainable solutions.

Additional information:

As part of our drive to make CML a great place to work, we are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard-working performers. Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives. Our people are the driving force behind our success, which is why we offer a wide range of benefits which include:

• Annual Leave: 28 days inclusive of the bank holidays.
• Pension scheme: We want colleagues to enjoy a comfortable retirement, so we offer a great contribution of 4% employee and 4% employer.
• Life Assurance: x2 your annual salary.
• Wellness: Via our Employee Assistance Programme, we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a day, 365 days a year.
• Eye Care Vouchers: We can provide you with substantial savings with free eye tests and discounts on prescription glasses.
• Reward & Recognition: We recognise that employees have gone the extra mile via Employee of the Month and Year, special recognition and long service awards.
• Everyday discounts: Via our benefit platform, you will have access to over 50 retailer discounts for everyday savings!

If you meet the requirements for the above role and are looking for your next career opportunity, please apply now and become a part of our #WinningTeam!