Communications Officer
Full-Time, Permanent (Benefitted)
This posting is result of an upcoming vacancy.
London, ON (including travel within the Thames Valley region)
- Application Deadline: July 1, 2026
Too many in our community are struggling with their mental health, addictions, or homelessness. At CMHA Thames Valley Addiction and Mental Health Services, we're working to ignite hope and foster change in our communities by providing a continuum of mental health and addiction supports, services, and education. As one of the largest branches in the national CMHA federation, with more than 650 employees and approximately 300 volunteers, serving communities across three counties with a total population of over 635,000, our work has a significant impact in our region.
The Communications Officer is responsible to develop and execute the organization’s strategic communications plan across multiple channels by aligning messaging, increasing brand visibility and audience engagement. As a champion of the CMHA TVAMHS brand, the incumbent drives a collaborative approach to communications planning and is instrumental in protecting the organization’s reputation through a proactive approach to media relations, issues, crisis and reputation management.
Consider revitalizing your career and making a difference in your community by joining our team!
WHAT WE'RE OFFERING:
What you'll be making - $44.68 to $45.52 per hour (Manager grid)
The above are initial rates; with grid increases as per policy
Internal staff members will be placed on the appropriate grid based on their current rate of pay, up to Level 7 of the grid
When you'll work - 70 hours over two-week period; Hours will be Monday to Friday 8:30am-4:30pm
Your pension plan – Immediate enrollment in the Healthcare of Ontario Pension Plan (HOOPP)
Your benefits will be – After a 90-day waiting period, will be enrolled in extended healthcare benefits
HOW YOU WILL BE MAKING A DIFFERENCE:
Communications:
Manage the development and execution of a communication plan that supports the CMHA TVAMHS strategy
Refine core messaging to ensure organizational consistency in all aspects of communication
Facilitate and support both proactive and reactive media requests
Act as lead media spokesperson when designated by CEO
Provide communication support to the leadership teams on a variety of business issues
Work collaboratively with the organization’s Reconciliation, Equity and Inclusion team
Lead the compilation of high-quality communication material for the CEO, Board of Directors and key stakeholders by collecting submissions from the Leadership Team and editing and designing cohesive, consistent, and professional documents that may include annual reports, key messages, media releases, and surveys for various departments
Act as the Primary liaison with Communication partners at CMHA Ontario and CMHA National
Create rich and substantive story content for the organization’s website and associated web and social media channels and update all on a regular and timely basis
Review communications-related analytics; measure and present results of all communication efforts
Lead the organization’s vision by offering information as an ad hoc member of the leadership teams
Employee Engagement:
Lead the development of the annual employee engagement survey
Review and approve internal communications to encourage employee participation and build a sense of community with CMHA TVAMHS
Manage and develop story content that celebrates the work done by CMHA TVAMHS employees
Collaborate with Managers and Directors to design and execute program communications, as needed
Develop and/or approve presentations and change management communications plans, as needed
Administrative / Other:
Oversee the print production of a variety of internal and external materials, as well as the design and content of informational brochures, letterheads (for specialized sites), banners, and fundraising materials
Ensure the consistent use of CMHA brand guidelines across the organization and with third-parties
Approve communications policies and operational procedures and guidelines as needed
Participate in an “on-call” rotation schedule for monitoring of potentially sensitive messages
Contribute to a positive team environment for all program areas
WHAT YOU'LL NEED TO APPLY:
Criminal Record Check Requirements
Successful candidates must have a Criminal Record Check (CRC) completed in the last six months. Interested applicants who reside in the City of London and are in need of a CRC are encouraged to apply for one as soon as possible as CRCs in the City of London are currently taking approximately 3 weeks to be processed and offers of employment cannot be made without receipt of a CRC.
We require the following qualifications:
University degree or post-graduate diploma in Communications and Public Relations, or undergraduate degree in English or equivalent ( primary proof of credentials will be required during the hiring process i.e. original degree/diploma or official transcript )
Minimum of three years of proven experience in the field of communications planning and professional writing; ideally having experience working with a non-for-profit or public sector focused organization
Valid Driver’s License: minimum G2 class
Access to a vehicle required for personal transportation
Current, satisfactory Criminal Record Check
We prefer the following qualifications:
Previous experience in social media and web development
Previous experience in issue and crisis management and media relations within a healthcare environment
Previous experience managing supplier relationships (ie. printers, agency or web design firms)
Experience working with the public, creating and reviewing presentations and developing key messages under tight timelines Bilingual in both official languages, preferred; Une préférence sera accordée aux personnes possédant des compétences dans les deux languages officielles du Canada
INTERNAL APPLICANTS: To be considered as an internal applicant, current staff members are reminded to apply using their @cmhatv.ca or @slwar.ca email address.
Get your application in by – July 1, 2026
We welcome and encourage applications from all members of our community including persons of any gender, gender identity, gender expression, or sexual orientation, persons with disabilities, Indigenous persons, and members of visible minorities. If you require accommodations related to a disability at any point during the recruitment process, please contact
Legal Notifications:
For legal purposes our full business name is: Canadian Mental Health Association Thames Valley Addiction and Mental Health Services
Artificial Intelligence is not currently employed in our recruitment processes
#J-18808-Ljbffr
Full-Time, Permanent (Benefitted)
This posting is result of an upcoming vacancy.
London, ON (including travel within the Thames Valley region)
- Application Deadline: July 1, 2026
Too many in our community are struggling with their mental health, addictions, or homelessness. At CMHA Thames Valley Addiction and Mental Health Services, we're working to ignite hope and foster change in our communities by providing a continuum of mental health and addiction supports, services, and education. As one of the largest branches in the national CMHA federation, with more than 650 employees and approximately 300 volunteers, serving communities across three counties with a total population of over 635,000, our work has a significant impact in our region.
The Communications Officer is responsible to develop and execute the organization’s strategic communications plan across multiple channels by aligning messaging, increasing brand visibility and audience engagement. As a champion of the CMHA TVAMHS brand, the incumbent drives a collaborative approach to communications planning and is instrumental in protecting the organization’s reputation through a proactive approach to media relations, issues, crisis and reputation management.
Consider revitalizing your career and making a difference in your community by joining our team!
WHAT WE'RE OFFERING:
What you'll be making - $44.68 to $45.52 per hour (Manager grid)
The above are initial rates; with grid increases as per policy
Internal staff members will be placed on the appropriate grid based on their current rate of pay, up to Level 7 of the grid
When you'll work - 70 hours over two-week period; Hours will be Monday to Friday 8:30am-4:30pm
Your pension plan – Immediate enrollment in the Healthcare of Ontario Pension Plan (HOOPP)
Your benefits will be – After a 90-day waiting period, will be enrolled in extended healthcare benefits
HOW YOU WILL BE MAKING A DIFFERENCE:
Communications:
Manage the development and execution of a communication plan that supports the CMHA TVAMHS strategy
Refine core messaging to ensure organizational consistency in all aspects of communication
Facilitate and support both proactive and reactive media requests
Act as lead media spokesperson when designated by CEO
Provide communication support to the leadership teams on a variety of business issues
Work collaboratively with the organization’s Reconciliation, Equity and Inclusion team
Lead the compilation of high-quality communication material for the CEO, Board of Directors and key stakeholders by collecting submissions from the Leadership Team and editing and designing cohesive, consistent, and professional documents that may include annual reports, key messages, media releases, and surveys for various departments
Act as the Primary liaison with Communication partners at CMHA Ontario and CMHA National
Create rich and substantive story content for the organization’s website and associated web and social media channels and update all on a regular and timely basis
Review communications-related analytics; measure and present results of all communication efforts
Lead the organization’s vision by offering information as an ad hoc member of the leadership teams
Employee Engagement:
Lead the development of the annual employee engagement survey
Review and approve internal communications to encourage employee participation and build a sense of community with CMHA TVAMHS
Manage and develop story content that celebrates the work done by CMHA TVAMHS employees
Collaborate with Managers and Directors to design and execute program communications, as needed
Develop and/or approve presentations and change management communications plans, as needed
Administrative / Other:
Oversee the print production of a variety of internal and external materials, as well as the design and content of informational brochures, letterheads (for specialized sites), banners, and fundraising materials
Ensure the consistent use of CMHA brand guidelines across the organization and with third-parties
Approve communications policies and operational procedures and guidelines as needed
Participate in an “on-call” rotation schedule for monitoring of potentially sensitive messages
Contribute to a positive team environment for all program areas
WHAT YOU'LL NEED TO APPLY:
Criminal Record Check Requirements
Successful candidates must have a Criminal Record Check (CRC) completed in the last six months. Interested applicants who reside in the City of London and are in need of a CRC are encouraged to apply for one as soon as possible as CRCs in the City of London are currently taking approximately 3 weeks to be processed and offers of employment cannot be made without receipt of a CRC.
We require the following qualifications:
University degree or post-graduate diploma in Communications and Public Relations, or undergraduate degree in English or equivalent ( primary proof of credentials will be required during the hiring process i.e. original degree/diploma or official transcript )
Minimum of three years of proven experience in the field of communications planning and professional writing; ideally having experience working with a non-for-profit or public sector focused organization
Valid Driver’s License: minimum G2 class
Access to a vehicle required for personal transportation
Current, satisfactory Criminal Record Check
We prefer the following qualifications:
Previous experience in social media and web development
Previous experience in issue and crisis management and media relations within a healthcare environment
Previous experience managing supplier relationships (ie. printers, agency or web design firms)
Experience working with the public, creating and reviewing presentations and developing key messages under tight timelines Bilingual in both official languages, preferred; Une préférence sera accordée aux personnes possédant des compétences dans les deux languages officielles du Canada
INTERNAL APPLICANTS: To be considered as an internal applicant, current staff members are reminded to apply using their @cmhatv.ca or @slwar.ca email address.
Get your application in by – July 1, 2026
We welcome and encourage applications from all members of our community including persons of any gender, gender identity, gender expression, or sexual orientation, persons with disabilities, Indigenous persons, and members of visible minorities. If you require accommodations related to a disability at any point during the recruitment process, please contact
Legal Notifications:
For legal purposes our full business name is: Canadian Mental Health Association Thames Valley Addiction and Mental Health Services
Artificial Intelligence is not currently employed in our recruitment processes
#J-18808-Ljbffr
Contact Details:
CMHA Thames Valley Addiction and Mental Health Services Recruitment Team
