At a Glance
- Tasks: Design and maintain monitoring solutions to ensure system reliability and performance.
- Company: Join a fintech innovator transforming global capital markets with cutting-edge technology.
- Benefits: Enjoy unlimited PTO, comprehensive benefits, and a hybrid work environment.
- Other info: Be part of a diverse team that values innovation and continuous learning.
- Why this job: Make a real impact in financial systems while working with modern technologies.
- Qualifications: Experience in site reliability engineering and proficiency in cloud platforms and scripting.
Company
Capital Markets Gateway LLC (CMG) is a capital markets‑focused fintech transforming global equity capital markets (ECM) through data, technology, and connectivity. As the preferred source for ECM analytics and the first network connecting the buy‑side and sell‑side for ECM workflows, we are committed to reshaping how capital markets operate. Founded in 2017 by a team of ECM practitioners, CMG has completed three successful fundraising rounds and is backed by a group of the world’s most prestigious financial institutions. The CMG platform is currently relied upon by nearly 150 buy‑side firms representing $40 trillion in AUM and 22 global investment banks. For more information, visit www.cmgx.io.
The Role
CMG is looking for a Site Reliability Engineer (SRE) with a strong focus on monitoring, observability, and alerting to ensure the reliability, performance, and scalability of our infrastructure and applications. You will be responsible for designing, implementing, and maintaining monitoring solutions to provide visibility into system health and performance, proactively detect anomalies, and reduce incident response time.
Engineering Team
The CMG engineering team consists of domain experts who work collaboratively within a culture of cross‑domain knowledge sharing. We value engineers who are passionate about modern technologies and best practices. Our engineers are encouraged to challenge the status quo and are constantly seeking improvement and efficiency in our code‑base and platform. CMG engineers are empowered to explore solutions using bleeding‑edge technologies such as AI and bring recommendations to the table. We are in a period of making impactful engineering decisions. As part of our process, we believe in taking the time for research and prototyping - this is critical in making the right decisions. Given the experience of our team, we have naturally adopted best practices from local development, through code review and into production rollouts. Besides the standard pull requests, test automation, code coverage tracking, containerization, and one‑click deployments we are constantly reviewing these foundational components to develop new best practices.
Responsibilities
- Design, implement, and maintain monitoring and observability solutions using tools like Prometheus, Grafana Stack (Loki/Grafana/Tempo/Alert Manager), Datadog, and OpenTelemetry.
- Define and implement SLOs, SLIs, and error budgets to measure system reliability.
- Develop and optimize dashboards, alerts, and reports for system performance and business metrics.
- Design actionable alerting strategies to minimize noise and improve MTTR.
- Integrate alerting systems with Jira.
- Establish and refine runbooks for on‑call teams to handle alerts efficiently.
- Empower teams to ensure observability coverage and incident response practices.
- Analyze system performance metrics, identify bottlenecks, and implement optimizations to improve system efficiency, scalability, and cost‑effectiveness.
- Help conduct load testing and capacity planning to ensure systems can handle peak traffic loads.
- Identify opportunities for automation and develop tools to streamline operational processes, such as fail‑over, configuration management, and monitoring.
- Implement monitoring and alerting systems within automations to detect and resolve issues proactively.
- Collaborate closely with cross‑functional teams, including software engineers, operations and infrastructure teams, to understand system requirements, provide technical guidance, and drive solutions.
- Communicate effectively to stakeholders about system changes, incidents and improvements.
- Foment and spread SRE principles and practices across the company.
Qualifications
- Proven experience as a Site Reliability Engineer or similar role.
- Proficiency in logging, metrics, and tracing frameworks (DataDog, Loki, Prometheus, OpenTelemetry).
- Experience with cloud platforms (Azure preferred) and infrastructure‑as‑code tools (e.g., Terraform).
- Strong programming and scripting skills (Python, Bash).
- Proficiency in containerization technologies and orchestration tools (Docker, Kubernetes).
- Understanding of Linux‑based systems, networking and security principles related to containerized applications.
- Strong problem‑solving and troubleshooting skills, with a passion for identifying and resolving complex technical issues.
- Excellent communication and collaboration abilities.
- Ability to thrive in a fast‑paced, constantly evolving environment.
- Experience with PostgreSQL monitoring and optimisation (Optional/Nice to have).
About You
If you're passionate about building resilient financial systems, optimising observability at scale, and solving real‑world reliability challenges in capital markets, we'd love to have you on our team!
Technical Stack
- Azure as an infrastructure provider. We are reviewing secondary cloud options.
- Docker + Kubernetes for micro‑service orchestration using Istio service mesh.
- PostgreSQL for relational db, ElasticSearch for indexing, Redis for caching.
- DataDog, Grafana and OpenTelemetry for observability.
- GitHub for our version control and CI (with our own runners).
- CD: Harness and FluxCD.
- Terraform and Terragrunt as IaC.
- Python and bash for scripting infrastructure.
- React – We’re all in on React – we maintain multiple single‑page React apps.
- TypeScript – 99% of our code‑base is TypeScript.
- Latest .NET version for our backend services.
- GraphQL – Our standard for API communication is GraphQL served by our DotNet back‑end.
Company Values
- We innovate with purpose.
- We focus on outcomes vs. output.
- We believe diverse and inclusive teams fuel innovation.
- We are humble yet candid.
- We do right by the customer.
Benefits
- Equity
- Unlimited PTO (28 days including bank holidays + unlimited additional paid leave)
- Comprehensive benefits program managed by Globalisation Partners
- Premium life and income protection
- Top private medical and dental insurance
- Employee Assistance Program (EAP)
- Pension contributions
- Hybrid work environment (initially remote until office setup is complete)
- Education reimbursement
- Continuous learning opportunities
- Employee referral bonus
- Parental leave
CMG embraces our ongoing commitment to building a culture reflecting the people, perspectives and passions it represents. We will accept nothing less than equity, inclusion and belonging for all. With the only constant in life being change, we will always listen, learn and improve for the betterment of our teams, customers and communities. CMG is proud to be an Equal Opportunity Employer.
Site Reliability Engineer employer: Cmgx
Capital Markets Gateway LLC (CMG) is an exceptional employer for Site Reliability Engineers, offering a dynamic work culture that prioritises innovation and collaboration. With a commitment to employee growth through continuous learning opportunities and a comprehensive benefits package, including unlimited PTO and premium health insurance, CMG fosters an inclusive environment where diverse perspectives are valued. Located in a hybrid work setting, CMG empowers its engineers to leverage cutting-edge technologies while making impactful contributions to the future of capital markets.
StudySmarter Expert Advice🤫
We think this is how you could land Site Reliability Engineer
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Cmgx values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Cmgx might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Cmgx!
✨Direct Apply to Cmgx
Let's not forget to apply directly through the Cmgx website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Site Reliability Engineer
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Cmgx.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Cmgx. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Cmgx
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
