At a Glance
- Tasks: Monitor and troubleshoot network infrastructure, ensuring top-notch service delivery.
- Company: Join a leading tech firm in Belfast with a hybrid work model.
- Benefits: Enjoy competitive pay, health perks, and flexible working arrangements.
- Other info: Great opportunity for career growth in a dynamic tech environment.
- Why this job: Be a key player in maintaining network stability and enhancing client satisfaction.
- Qualifications: Experience in NOC roles and strong knowledge of LAN/WAN technologies required.
The predicted salary is between 40000 - 50000 £ per year.
The Network Operations Engineer III will support CME’s network infrastructure through monitoring, troubleshooting and change implementation using industry standard best practices, ensuring service operates within agreed service levels and aligns with policies, processes and standards. The role is key to ensuring overall platform stability and sustained delivery to clients and internal stakeholders.
Key Responsibilities
- Acts as first responder, helping to organize and control incident response.
- Day‑to‑day monitoring and management of our platforms to ensure internal SLAs, operational KPIs and quality standards are met.
- Handles complex technical support issues.
- Supports network faults to conclusion in a multi‑vendor, multi‑appliance infrastructure.
- Works closely with other IT teams, vendors, and service providers to resolve incidents and service requests.
- Day‑to‑day technical operations activities (including, but not limited to, network and firewall troubleshooting, scripting changes, infrastructure and firmware updates).
- Maintains a positive attitude and a high level of customer service at all times.
- Contributes to the overall development of operational systems and processes.
- Maintains accurate troubleshooting records through industry‑standard ticketing systems.
- Writes technical SOPs and other documentation.
Skills & Experience
Essential:
- Extensive experience in a fast‑paced, enterprise NOC role (minimum 2nd or 3rd line experience).
- In‑depth support experience of LAN & WAN technologies: R/S: OSPF, BGP, TCP/IP, Layer 2 architectures.
- Exposure to firewalls and load balancing with understanding of security posture (firewalling, ACLs, industry best practice, Internet architectures).
- Load Balancing: F5 LB, iRules, persistence, etc.
- VPN: IPSec and SSL.
- Understanding of wireless technologies and experience with ISO and ITIL standards.
- Experience supporting or working with cloud technologies.
Desirable:
- Enterprise R&S certification (Cisco, Juniper, etc.).
- Enterprise Firewall Certification (Palo Alto, Fortinet, etc.).
- Enterprise Wireless Certification (Aruba, Meraki, etc.).
- Cloud Certification – GCP (Preferable) / AWS / Azure Certification.
- Toolset management experience (Solarwinds, or similar).
- WCA (Wireshark Certified) – or experience with hardware‑based packet capture systems.
- Multicast: PIM‑SM, MSDP, AnyCastRP.
As an equal‑opportunity employer, we consider all potential employees without regard to any protected characteristic.
Network Operations Engineer III in Belfast employer: CMETS CME Technology and Support Services Ltd.
CME is an exceptional employer, offering a dynamic work environment in Belfast that fosters collaboration and innovation. With a strong commitment to employee growth, we provide extensive training opportunities and support for professional development, ensuring our team members thrive in their careers. Our hybrid work model promotes a healthy work-life balance, while our focus on maintaining high service standards creates a rewarding atmosphere for those passionate about network operations.
Contact Details:
CMETS CME Technology and Support Services Ltd. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Network Operations Engineer III in Belfast
✨Tip Number 1
Network Operations Engineer roles are all about showcasing your technical skills. Make sure you can talk confidently about your experience with LAN & WAN technologies, firewalls, and cloud services during interviews. We want to see how you've tackled complex issues in the past!
✨Tip Number 2
Don’t underestimate the power of networking! Reach out to current or former employees on LinkedIn to get insights about the company culture and the team. We love seeing candidates who’ve done their homework and are genuinely interested in our work.
✨Tip Number 3
Prepare for scenario-based questions that test your problem-solving skills. Think about specific incidents you've managed and how you resolved them. We’re keen to hear about your thought process and how you maintain a positive attitude under pressure.
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our team. Good luck!
We think you need these skills to ace Network Operations Engineer III in Belfast
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Network Operations Engineer III role. Highlight your experience with LAN & WAN technologies, and any relevant certifications. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about network operations and how your background makes you a great fit for our team. Keep it concise but impactful – we love a good story!
Show Off Your Technical Skills:In your application, don’t forget to showcase your technical skills, especially around troubleshooting and incident response. Mention specific tools and technologies you've worked with, as this will help us see your hands-on experience.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at CMETS CME Technology and Support Services Ltd.
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of LAN & WAN technologies, especially OSPF, BGP, and TCP/IP. Be ready to discuss your hands-on experience with firewalls and load balancing, as well as any cloud technologies you've worked with. This role is all about technical expertise, so show them you know your stuff!
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've tackled complex technical support issues in the past. Think about times when you acted as a first responder or resolved network faults. Highlight your ability to work under pressure and collaborate with other teams to get the job done.
✨Demonstrate Your Customer Service Mindset
Since maintaining a positive attitude and high level of customer service is key, be ready to discuss how you've handled challenging situations with clients or stakeholders. Share stories that illustrate your commitment to service excellence and how you ensure satisfaction even during tough times.
✨Prepare for Technical Documentation Questions
Expect questions about your experience writing technical SOPs and maintaining troubleshooting records. Be prepared to explain your approach to documentation and how it contributes to operational efficiency. This shows your understanding of the importance of clear communication in a technical environment.
