Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide real-time trading support and operational oversight in a dynamic financial environment.
- Company: Join CME Group, the world's leading derivatives marketplace with a collaborative culture.
- Benefits: Enjoy competitive salary, comprehensive benefits, and a supportive environment for career growth.
- Why this job: Make a real impact on global markets while developing your skills in a fast-paced setting.
- Qualifications: Experience in front-office support and strong analytical skills in financial markets required.
- Other info: Be part of a diverse team that values unique perspectives and fosters inclusivity.
The predicted salary is between 36000 - 60000 £ per year.
Join the Global Command Centre team at CME Group, the world's leading derivatives marketplace. As a Senior (GCC) Analyst, you are the vital front line, ensuring the seamless execution of our global trading ecosystem. You'll deliver expert, real-time trading support and operational oversight for a diverse range of products, acting as a crucial link between our clients and the complex dynamics of global financial markets. Your expertise will be key in maintaining market integrity and providing exceptional, solutions-driven customer service.
What You'll Get
- A supportive environment fostering career progression, continuous learning, and an inclusive culture.
- Broad exposure to CME's diverse products, asset classes (Futures & Options, Fixed Income, Spot FX, OTC Markets, Event Contracts), and cross-functional teams.
- A competitive salary and comprehensive benefits package.
What You'll Do
- As a Senior GCC Analyst, you are a builder of stability and an architect of solutions in a high-stakes, real-time environment. Your focus is on preempting issues and delivering definitive resolutions.
- Champion front-line trading support for global clients on market-event inquiries and product specifications for our entire asset class portfolio.
- Analyze real-time market conditions and order flow, actively seeking out and mitigating unusual or inefficient behaviour to maintain market integrity.
- Oversee critical daily settlement data, product activations, and expirations, ensuring meticulous operational control.
- Drive complex internal and external client investigations, translating intricate technical or market issues into clear, concise solutions for diverse audiences.
- Develop and execute ad-hoc data queries and sophisticated analysis, constructing data-driven solutions that directly inform and improve policies, processes, and core technologies.
- Engage directly with clients via phone and electronic channels, embodying a passion for immediate problem-solving and exceptional customer service.
- Collaborate across global teams, managing incident resolution end-to-end and proactively contributing to our knowledge base.
What You'll Bring
- We are looking for a highly analytical and communicative professional with deep experience in front-office support and financial market dynamics.
- Proven experience in a customer-facing support role within financial services, preferably in a trading or technical support function.
- Understanding of Futures and Options markets and trading concepts.
- Extensive experience utilizing leading industry charting and news platforms (e.g., Bloomberg, Refinitiv Eikon).
- Demonstrated ability to analyze statistical trends from trading activity, including price movement, volume, and volatility.
- Exceptional written and verbal communication and problem-solving skills, with a track record of effective stakeholder management.
- Experience with investigative and analytical tools is highly desirable.
- A strong foundation in technical support, data analysis, or market analysis.
- Ability to thrive both as an independent contributor and as a collaborative team member in a global operational setting.
CME Group is the world's leading derivatives marketplace. But who we are goes deeper than that. Here, you can impact markets worldwide. Transform industries. And build a career by shaping tomorrow. We invest in your success and you own it - all while working alongside a team of leading experts who inspire you in ways big and small. Problem solvers, difference makers, trailblazers. Those are our people. And we're looking for more. At CME Group, we embrace our employees' unique experiences and skills to ensure that everyone's perspectives are acknowledged and valued. As an equal-opportunity employer, we consider all potential employees without regard to any protected characteristic.
Important Notice: Recruitment fraud is on the rise, with scammers using misleading promises of job offers and interviews to solicit money and personal information from job seekers. CME Group adheres to established procedures designed to maintain trust, confidence and security throughout our recruitment process.
To be considered for this role you will be redirected to and must complete the application process on our careers page.
Sr Analyst - Trade Support in Belfast employer: CME Technology Support Services Ltd
Contact Detail:
CME Technology Support Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sr Analyst - Trade Support in Belfast
✨Tip Number 1
Network like a pro! Reach out to current or former employees at CME Group on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of Futures and Options markets. Be ready to discuss how you've tackled real-time trading issues in the past. Show us you can think on your feet!
✨Tip Number 3
Practice your problem-solving skills! Think of scenarios where you had to resolve complex issues quickly. We want to see how you handle pressure and deliver solutions under tight deadlines.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at CME Group.
We think you need these skills to ace Sr Analyst - Trade Support in Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Analyst role. Highlight your experience in front-office support and any relevant financial market knowledge. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about trading support and how your analytical skills can contribute to our team. Let’s see your personality come through!
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples where you’ve tackled complex issues or provided exceptional customer service. We love seeing how you’ve made a difference in previous roles!
Apply Through Our Website: Remember, the best way to apply is through our careers page. It’s straightforward and ensures your application gets to the right people. We can’t wait to see what you bring to the table!
How to prepare for a job interview at CME Technology Support Services Ltd
✨Know Your Markets
Make sure you brush up on your knowledge of Futures and Options markets. Familiarise yourself with current market trends, recent news, and any significant events that could impact trading. This will not only show your passion for the role but also help you engage in meaningful conversations during the interview.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific examples where you've successfully resolved complex issues in a fast-paced environment. Think about times when you had to analyse data or market conditions to provide solutions. This will demonstrate your analytical abilities and your knack for delivering exceptional customer service.
✨Communicate Clearly
Since this role involves translating intricate technical issues into clear solutions, practice articulating your thoughts concisely. You might want to do mock interviews with friends or family, focusing on how you explain complex concepts in simple terms. Strong communication skills are key!
✨Engage with the Team Spirit
CME Group values collaboration, so be ready to discuss how you've worked effectively within teams in the past. Share experiences where you contributed to group success or helped resolve conflicts. This will highlight your ability to thrive in a global operational setting and your commitment to teamwork.
