At a Glance
- Tasks: Support and manage network infrastructure, ensuring optimal performance and service delivery.
- Company: Join CME Group, the world's leading derivatives marketplace with a focus on innovation.
- Benefits: Enjoy a competitive salary, health benefits, and opportunities for professional growth.
- Other info: Dynamic hybrid role with a supportive team and excellent career advancement opportunities.
- Why this job: Expand your skills in network, security, and cloud technologies while making a real impact.
- Qualifications: Advanced CCNA or CCNP level experience with strong troubleshooting skills required.
The predicted salary is between 40000 - 50000 € per year.
Hybrid Role - 2 Days/week required in the office
Sunday to Thursday shift
Full-time City: Belfast
Ideal role for an advanced CCNA or a CCNP level engineer looking to expand their knowledge of network, security and cloud technologies.
The Network Operations Engineer III will be responsible for supporting CME's network infrastructure through monitoring, troubleshooting and change implementation using Industry Standard Best Practices. The Network Operations Engineer III will ensure the ongoing operation of service to end users & customers by ensuring that service is operated within agreed service levels, and in alignment to agreed policies, processes, and standards. The role will be key to ensuring the overall platform stability and its sustained delivery to clients and internal stakeholders.
Key Responsibilities:
- Acts as first responders, helping to organize and control incident response.
- Day to day monitoring and management of our platforms to ensure that internal SLAs, operational KPIs and quality standards are met.
- Handling complex technical support issues.
- Ability to support network faults, to conclusion in a multi vendor, multi-appliance infrastructure.
- Work closely with other IT teams, vendors, and service providers to resolve incidents and service requests.
- Day-to-day Technical Operations activities (including, but not limited to network and firewall troubleshooting, scripting changes, infrastructure and firmware updates).
- Maintain a positive attitude and a high level of customer service at all times.
- Contribute to the overall development of the operational systems and processes.
- Maintain accurate troubleshooting records through industry standard ticketing systems.
- Writing technical SOP's and other documentation.
Skills & Experience:
Essential:
- Extensive experience in a fast paced, enterprise NOC role (minimum 2nd or 3rd line experience).
- In-depth support experience of LAN & WAN technologies: R/S: OSPF, BGP, TCP/IP, Layer 2 architectures.
- Exposure to firewalls, and load balancing with an understanding of: Security Posture: Firewalling, ACLs, industry best practice, Internet architectures.
- Load Balancing: F5 LB, iRules, persistence, etc.
- VPN: IPSec and SSL.
- Understanding of Wireless technologies.
- Understanding/experience with ISO and ITIL standards.
- Experience Supporting or Working with Cloud Technologies.
Desirable:
- Enterprise R&S certification (Cisco, Juniper, etc.).
- Enterprise Firewall Certification (Palo Alto, Fortinet, etc.).
- Enterprise Wireless Certification (Aruba, Meraki, etc.).
- Cloud Certification - GCP (Preferable) / AWS / Azure Certification.
- Toolset Management experience (Solarwinds, or similar).
- WCA (Wireshark Certified) - or experience with hardware based packet capture systems.
- Multicast: PIM-SM, MSDP, AnyCastRP.
CME Group is the world's leading derivatives marketplace. But who we are goes deeper than that. Here, you can impact markets worldwide. Transform industries. And build a career by shaping tomorrow. We invest in your success and you own it - all while working alongside a team of leading experts who inspire you in ways big and small. Problem solvers, difference makers, trailblazers. Those are our people. And we're looking for more. At CME Group, we embrace our employees' unique experiences and skills to ensure that everyone's perspectives are acknowledged and valued. As an equal-opportunity employer, we consider all potential employees without regard to any protected characteristic.
Important Notice: Recruitment fraud is on the rise, with scammers using misleading promises of job offers and interviews to solicit money and personal information from job seekers. CME Group adheres to established procedures designed to maintain trust, confidence and security throughout our recruitment process.
To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.
Network Operations Engineer III JBLE1_NI in Belfast employer: CME Technology Support Services Ltd
CME Group is an exceptional employer, offering a dynamic work environment in Belfast that fosters professional growth and innovation. As a Network Operations Engineer III, you will be part of a collaborative team dedicated to maintaining high service standards while expanding your expertise in cutting-edge network, security, and cloud technologies. With a strong commitment to employee development and a culture that values diverse perspectives, CME Group empowers you to make a meaningful impact in the financial markets.
Contact Detail:
CME Technology Support Services Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Network Operations Engineer III JBLE1_NI in Belfast
✨Tip Number 1
Network with industry professionals! Attend meetups or online forums related to network operations. Engaging with others in the field can lead to job opportunities and insider tips.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your projects, certifications, and any relevant experience. This can really set you apart when you're chatting with potential employers.
✨Tip Number 3
Prepare for interviews by practising common technical questions and scenarios. We recommend doing mock interviews with friends or using online platforms to get comfortable with the process.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining our team at CME Group.
We think you need these skills to ace Network Operations Engineer III JBLE1_NI in Belfast
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Network Operations Engineer III role. Highlight your experience with LAN & WAN technologies, and any relevant certifications like CCNA or CCNP. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about network operations and how your background makes you a great fit for our team. Keep it concise but impactful – we love a good story!
Showcase Your Technical Skills:In your application, don’t forget to showcase your technical skills, especially in areas like troubleshooting, firewalls, and cloud technologies. We’re keen on seeing how you’ve tackled complex issues in past roles, so give us the details!
Apply Through Our Website:Remember to apply through our careers page! It’s the best way to ensure your application gets to us directly. Plus, it helps us keep everything organised. We can’t wait to see what you bring to the table!
How to prepare for a job interview at CME Technology Support Services Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of LAN & WAN technologies, especially OSPF, BGP, and TCP/IP. Be ready to discuss your hands-on experience with firewalls and load balancing, as well as any cloud technologies you've worked with. This role is all about technical expertise, so show them you’ve got it!
✨Demonstrate Problem-Solving Skills
Prepare to share specific examples of how you've tackled complex technical issues in the past. Think about times when you acted as a first responder or resolved network faults. Highlight your ability to work under pressure and collaborate with other teams to get the job done.
✨Showcase Your Customer Service Mindset
Since maintaining a high level of customer service is crucial, be ready to discuss how you handle customer interactions. Share instances where you maintained a positive attitude while troubleshooting or managing incidents, and how you ensured that service levels were met.
✨Familiarise Yourself with Industry Standards
Understanding ISO and ITIL standards can set you apart from other candidates. Be prepared to talk about how these frameworks influence your work and how you apply best practices in your daily operations. This shows that you’re not just technically savvy but also aligned with industry expectations.