At a Glance
- Tasks: Support and manage network infrastructure, ensuring optimal performance and service delivery.
- Company: Join CME Group, the world's leading derivatives marketplace with a focus on innovation.
- Benefits: Enjoy a competitive salary, hybrid work model, and opportunities for professional growth.
- Other info: Be part of a diverse team that values your unique skills and perspectives.
- Why this job: Make a real impact in a dynamic environment while expanding your tech skills.
- Qualifications: CCNA or CCNP level experience with strong knowledge of network and cloud technologies.
The predicted salary is between 35000 - 45000 £ per year.
Hybrid Role - 2 Days/week required in the office
Sunday to Thursday shift
Full-time City: Belfast
Ideal role for an advanced CCNA or a CCNP level engineer looking to expand their knowledge of network, security and cloud technologies.
The Network Operations Engineer II will be responsible for supporting CME's network infrastructure through monitoring, troubleshooting and change implementation using Industry Standard Best Practices. The Network Operations Engineer II will ensure the ongoing operation of service to end users & customers by ensuring that service is operated within agreed service levels, and in alignment to agreed policies, processes, and standards. The role will be key to ensuring the overall platform stability and its sustained delivery to clients and internal stakeholders.
Key Responsibilities:
- Acts as first responders, helping to organize and control incident response.
- Day to day monitoring and management of our platforms to ensure that internal SLAs, operational KPIs and quality standards are met.
- Handling complex technical support issues.
- Ability to support network faults, to conclusion in a multi vendor, multi-appliance infrastructure.
- Work closely with other IT teams, vendors, and service providers to resolve incidents and service requests.
- Day-to-day Technical Operations activities (including, but not limited to network and firewall troubleshooting, scripting changes, infrastructure and firmware updates).
- Maintain a positive attitude and a high level of customer service at all times.
- Contribute to the overall development of the operational systems and processes.
- Maintain accurate troubleshooting records through industry standard ticketing systems.
- Writing technical SOP's and other documentation.
Skills & Experience:
Essential:
- Extensive experience in a fast paced, enterprise NOC role (minimum 2nd or 3rd line experience).
- In-depth support experience of LAN & WAN technologies: R/S: OSPF, BGP, TCP/IP, Layer 2 architectures.
- Exposure to firewalls, and load balancing with an understanding of: Security Posture: Firewalling, ACLs, industry best practice, Internet architectures.
- Load Balancing: F5 LB, iRules, persistence, etc.
- VPN: IPSec and SSL.
- Understanding of Wireless technologies.
- Understanding/experience with ISO and ITIL standards.
- Experience Supporting or Working with Cloud Technologies.
Desirable:
- Enterprise R&S certification (Cisco, Juniper, etc.).
- Enterprise Firewall Certification (Palo Alto, Fortinet, etc.).
- Enterprise Wireless Certification (Aruba, Meraki, etc.).
- Cloud Certification - GCP (Preferable) / AWS / Azure Certification.
- Toolset Management experience (Solarwinds, or similar).
- WCA (Wireshark Certified) - or experience with hardware based packet capture systems.
- Multicast: PIM-SM, MSDP, AnyCastRP.
CME Group is the world's leading derivatives marketplace. But who we are goes deeper than that. Here, you can impact markets worldwide. Transform industries. And build a career by shaping tomorrow. We invest in your success and you own it - all while working alongside a team of leading experts who inspire you in ways big and small. Problem solvers, difference makers, trailblazers. Those are our people. And we're looking for more. At CME Group, we embrace our employees' unique experiences and skills to ensure that everyone's perspectives are acknowledged and valued. As an equal-opportunity employer, we consider all potential employees without regard to any protected characteristic.
Important Notice: Recruitment fraud is on the rise, with scammers using misleading promises of job offers and interviews to solicit money and personal information from job seekers. CME Group adheres to established procedures designed to maintain trust, confidence and security throughout our recruitment process.
To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.
Network Operations Engineer II TLNT1_NI in Belfast employer: CME Technology Support Services Ltd
CME Group is an exceptional employer that fosters a dynamic and inclusive work culture, where employees are empowered to make impactful contributions in the fast-paced world of network operations. Located in Belfast, this hybrid role offers the perfect balance of collaboration and flexibility, with opportunities for professional growth through exposure to cutting-edge technologies and industry best practices. Join a team of dedicated experts who value your unique skills and perspectives, ensuring a rewarding career path in a supportive environment.
Contact Details:
CME Technology Support Services Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Network Operations Engineer II TLNT1_NI in Belfast
✨Tip Number 1
Network with industry professionals! Attend meetups, webinars, or online forums related to network operations. Engaging with others in the field can lead to valuable connections and job opportunities.
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repository showcasing your projects, scripts, or any troubleshooting scenarios you've tackled. This gives potential employers a glimpse of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by practising common technical questions and scenarios related to network operations. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team at CME Group!
We think you need these skills to ace Network Operations Engineer II TLNT1_NI in Belfast
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Network Operations Engineer II role. Highlight your experience with LAN & WAN technologies, and any relevant certifications like CCNA or CCNP. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about network operations and how your background makes you a great fit for our team. Keep it concise but impactful – we love a good story!
Showcase Your Technical Skills:In your application, don’t forget to mention your hands-on experience with firewalls, load balancing, and cloud technologies. We’re keen on seeing how you’ve tackled complex technical issues in the past, so give us the details!
Apply Through Our Website:We encourage you to apply directly through our careers page. It’s the best way to ensure your application gets into the right hands. Plus, it’s super easy – just click the 'Continue to Application' button and follow the prompts!
How to prepare for a job interview at CME Technology Support Services Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of LAN & WAN technologies, especially OSPF, BGP, and TCP/IP. Be ready to discuss your hands-on experience with firewalls and load balancing, as well as any cloud technologies you've worked with. This role is all about technical expertise, so show them you’ve got it!
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've tackled complex technical issues in the past. Think about times when you acted as a first responder or resolved network faults. Highlighting your ability to work under pressure and maintain service levels will impress the interviewers.
✨Familiarise Yourself with Their Environment
Research CME Group and their operational standards. Understanding their policies, processes, and the tools they use (like Solarwinds) will give you an edge. It shows that you're genuinely interested in the company and ready to hit the ground running.
✨Maintain a Positive Attitude
Throughout the interview, keep a positive and enthusiastic demeanour. The role requires a high level of customer service, so demonstrating your ability to stay upbeat and professional, even when discussing challenges, will resonate well with the interviewers.
