At a Glance
- Tasks: Support and monitor network infrastructure, ensuring top-notch service delivery.
- Company: Join CME Group, a leader in innovative technology solutions.
- Benefits: Enjoy competitive pay, flexible hybrid work, and growth opportunities.
- Other info: Dynamic team environment with a focus on collaboration and professional development.
- Why this job: Expand your skills in network, security, and cloud technologies while making an impact.
- Qualifications: Advanced CCNA or CCNP level experience required.
The predicted salary is between 40000 - 50000 £ per year.
Hybrid Role – 2 Days/week required in the office Sunday to Thursday shift Full-time City: Belfast. Ideal role for an advanced CCNA or a CCNP level engineer looking to expand their knowledge of network, security and cloud technologies.
The Network Operations Engineer III will be responsible for supporting CME’s network infrastructure through monitoring, troubleshooting and change implementation using Industry Standard Best Practices. The Network Operations Engineer III will ensure the ongoing operation of service to end users & customers by ensuring that service is operated within agreed service levels, and in alignment to agreed policies, processes, and standards. The role will be key to ensuring the overall platform stability and its sustained delivery to clients and internal stakeholders.
Key Responsibilities
- Acts as first responders, helping to organize and control incident response.
- Day to day monitoring and management of our platforms to ensure that internal SLAs, operational KPIs and quality standards are met.
- Handling complex technical support issues.
- Ability to support network faults, to conclusion in a multi vendor, multi-appliance infrastructure.
- Work closely with other IT teams, vendors, and service providers to resolve incidents and service requests.
- Day-to-day Technical Operations activities (including, but not limited to network and firewall troubleshooting, scripting changes, infrastructure and firmware updates).
- Maintain a positive attitude and a high level of customer service at all times.
- Contribute to the overall development of the operational systems and processes.
- Maintain accurate troubleshooting records through industry standard ticketing systems.
- Writing technical SOPs and other documentation.
Essential Skills & Experience
- Extensive experience in a fast paced, enterprise NOC role (minimum 2nd or 3rd line experience).
- In-depth support experience of LAN & WAN technologies: R/S: OSPF, BGP, TCP/IP, Layer 2 architectures.
- Exposure to firewalls, and load balancing with an understanding of:
- Security Posture: Firewalling, ACLs, industry best practice, Internet architectures.
- Load Balancing: F5 LB, iRules, persistence, etc.
- VPN: IPSec and SSL.
- Understanding of Wireless technologies.
- Understanding/experience with ISO and ITIL standards.
- Experience Supporting or Working with Cloud Technologies.
Desirable Skills
- Enterprise R&S certification (Cisco, Juniper, etc.).
- Enterprise Firewall Certification (Palo Alto, Fortinet, etc.).
- Enterprise Wireless Certification (Aruba, Meraki, etc.).
- Cloud Certification - GCP (Preferable) / AWS / Azure Certification.
- Toolset Management experience (Solarwinds, or similar).
- WCA (Wireshark Certified) - or experience with hardware based packet capture systems.
- Multicast: PIM-SM, MSDP, AnyCastRP.
At CME Group, we embrace our employees' unique experiences and skills to ensure that everyone’s perspectives are acknowledged and valued. As an equal‑opportunity employer, we consider all potential employees without regard to any protected characteristic.
Important Notice: Recruitment fraud is on the rise, with scammers using misleading promises of job offers and interviews to solicit money and personal information from job seekers. CME Group adheres to established procedures designed to maintain trust, confidence and security throughout our recruitment process.
Network Operations Engineer III in Belfast employer: CME Group
CME Group is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal environment for Network Operations Engineers looking to advance their careers. With a strong emphasis on employee growth, we offer extensive training opportunities in cutting-edge network, security, and cloud technologies, all while maintaining a supportive atmosphere in our Belfast office. Our commitment to diversity and inclusion ensures that every team member's unique perspective is valued, creating a dynamic workplace where you can thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Network Operations Engineer III in Belfast
✨Tip Number 1
Network with industry professionals! Attend local meetups or online webinars related to network operations. This is a great way for us to get our name out there and learn about potential job openings before they’re even advertised.
✨Tip Number 2
Don’t underestimate the power of LinkedIn! Make sure your profile is up-to-date and showcases your skills in network, security, and cloud technologies. Engage with posts from companies you’re interested in, and don’t be shy to reach out to recruiters directly.
✨Tip Number 3
Prepare for technical interviews by brushing up on your troubleshooting skills. We recommend simulating real-world scenarios that you might face as a Network Operations Engineer. Practising these will help us stand out during the interview process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at CME Group.
We think you need these skills to ace Network Operations Engineer III in Belfast
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Network Operations Engineer III role. Highlight your experience with LAN & WAN technologies, and any relevant certifications like CCNA or CCNP. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about network operations and how your background makes you a great fit for our team. Keep it concise but engaging – we love a good story!
Showcase Your Technical Skills:In your application, don’t forget to showcase your technical skills, especially in areas like firewall troubleshooting and cloud technologies. We’re keen on seeing how you’ve tackled complex issues in past roles, so give us the details!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s straightforward and ensures your application goes directly to us. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at CME Group
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of LAN & WAN technologies, especially OSPF, BGP, and TCP/IP. Be ready to discuss your hands-on experience with firewalls and load balancing, as well as any cloud technologies you've worked with. This role is all about technical expertise, so show them you’ve got it!
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've handled complex technical support issues in the past. Think about times when you acted as a first responder or resolved network faults. Highlight your ability to work under pressure and collaborate with other teams to get the job done.
✨Demonstrate Your Customer Service Mindset
Since maintaining a high level of customer service is crucial, be ready to talk about how you’ve kept clients and stakeholders informed during incidents. Share instances where you maintained a positive attitude while troubleshooting, as this will show your commitment to service excellence.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that test your knowledge of industry best practices and operational standards. Think through potential incidents you might face in this role and how you would respond. This will help you demonstrate your critical thinking and adherence to policies and processes.
