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For Companies At a Glance
- Tasks: Lead HR operations, support employee journeys, and enhance data integrity.
- Company: Join CME Group, a diverse and inclusive workplace that values your unique skills.
- Benefits: Competitive salary, professional development, and a supportive team environment.
- Other info: Opportunity for career growth in a dynamic and collaborative setting.
- Why this job: Make a real impact on employee experiences and drive operational excellence.
- Qualifications: Experience in HR operations and strong knowledge of HRIS systems required.
The predicted salary is between 45000 - 55000 £ per year.
Responsibilities
- Drive Operational Effectiveness: Provide first tier support and serve as the primary escalation point for second tier AskHR tickets. Meet service level agreements (SLAs), and handle complex, sensitive, and confidential requests and employee inquiries.
- Support Data Integrity: Act as a key resource for Workday HCM by performing mass EIB loads, overseeing detailed data changes and organizational updates, and ensuring the accuracy of our central data repository.
- Contribute to Team Growth: Elevate the team by guiding and providing feedback to more junior team members, identifying development opportunities, and setting a positive example within a performance-oriented culture.
- Improve the Employee Journey: Support key processes throughout the employee lifecycle from onboarding to offboarding. Identify areas for improvement and implement automated solutions to enhance the employee experience.
- Ensure Compliance: Lead thorough audits and testing for Workday releases while ensuring adherence to global labour laws and managing necessary regulatory reporting.
- Provide Insightful Support: Collaborate with HR Tech to develop advanced dashboards and deliver key metrics that support leadership decision-making.
- Lifecycle & Benefits Support: Oversee specific benefits (family leave, sickness) and manage offboarding/exit processes in partnership with Employee Relations.
What You’ll Bring
- HRIS Expertise: Strong proficiency in enterprise HRIS / HCM (Workday preferred), including strong knowledge of business processes, EIBs, reporting, audits, and data maintenance processes.
- Operational Experience and Excellence: Proven ability to serve as an expert within the HR service centre, manage high-volume tickets within a ticketing system (such as JIRA), and meet global SLAs. Strong attention to detail with the ability to execute with a high level of accuracy and acumen.
- Technical Capability: Experience in data quality assurance, auditing, and comprehensive system testing. Analytical mindset with experience leveraging AI tools to drive operational efficiency.
- Project Leadership: The ability to manage confidential, high-stakes HR projects from start to finish.
- Communication & Discretion: Excellent judgment in handling sensitive Employee Relations matters and navigating UK benefits and statutory leaves.
- Development Focus: A commitment to supporting talent growth and helping build a collaborative, effective HR Operations team.
Experience, Qualifications & Skills Requirements
- Bachelor’s degree in Human Resources, Business, or a related field (or equivalent experience) is desired.
- A CIPD qualification is desired but not essential.
- Demonstrable experience in a Lead or Senior role within HR Operations, HR Shared Service function, or a similar environment.
- Demonstrated problem solving, conflict resolution, networking, continuous improvement, and technical aptitude skills are required.
- A background in financial or professional services is ideal.
- Strong knowledge of legislation & governance.
- HCM/Workday Experience is essential.
- Experience with Google Workspace, Jira or a ticketing system.
Company & EEO
At CME Group, we embrace our employees' unique experiences and skills to ensure that everyone’s perspectives are acknowledged and valued. As an equal-opportunity employer, we consider all potential employees without regard to any protected characteristic.
Important Notice
Recruitment fraud is on the rise, with scammers using misleading promises of job offers and interviews to solicit money and personal information from job seekers. CME Group adheres to established procedures designed to maintain trust, confidence and security throughout our recruitment process.
Ld HR Specialist in Belfast employer: CME Group
Contact Detail:
CME Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ld HR Specialist in Belfast
✨Tip Number 1
Network like a pro! Reach out to current employees at CME Group on LinkedIn or through mutual connections. A friendly chat can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Make sure you can articulate how your experience aligns with their mission. We want to see that you’re not just a fit for the role, but for the team too!
✨Tip Number 3
Practice makes perfect! Run through common HR interview questions with a friend or in front of a mirror. The more comfortable you are with your answers, the more confident you'll feel during the actual interview.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the position can keep you top of mind. Plus, it shows that you’re genuinely interested in joining the team!
We think you need these skills to ace Ld HR Specialist in Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Ld HR Specialist. Highlight your HRIS expertise, operational experience, and any relevant projects you've led. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about HR operations and how you can contribute to our team. Keep it concise but impactful – we love a good story!
Showcase Your Technical Skills: Since we're all about data integrity and operational excellence, make sure to highlight your experience with Workday HCM and any ticketing systems like JIRA. We want to know how you've used these tools to drive efficiency!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at CME Group
✨Know Your HRIS Inside Out
Make sure you brush up on your Workday HCM knowledge. Be ready to discuss specific functionalities, like EIB loads and data integrity processes. Showing that you can navigate the system confidently will impress the interviewers.
✨Demonstrate Operational Excellence
Prepare examples of how you've managed high-volume tickets in previous roles. Highlight your experience with ticketing systems like JIRA and how you met SLAs. This will showcase your ability to handle the operational demands of the role.
✨Showcase Your Analytical Skills
Be ready to talk about how you've used data analysis to improve HR processes. If you have experience leveraging AI tools for operational efficiency, make sure to mention it. This will demonstrate your analytical mindset and technical capability.
✨Emphasise Team Development
Discuss your approach to mentoring junior team members and fostering a collaborative environment. Share specific instances where you've identified development opportunities or set a positive example, as this aligns with the company's focus on team growth.