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- Tasks: Provide computing support and troubleshoot issues for internal employees.
- Company: Leading derivatives marketplace in Northern Ireland with a focus on innovation.
- Benefits: Opportunity for career growth in a dynamic environment.
- Why this job: Launch your IT support career and make a real impact.
- Qualifications: Basic computer knowledge and A Levels in computing required.
- Other info: Join a supportive team and enhance your skills.
The predicted salary is between 28800 - 43200 £ per year.
A leading derivatives marketplace located in Northern Ireland is seeking a Support Specialist I. In this role, you will provide computing support to internal employees, responsible for first level problem determination and resolution. You will assist with password resets, troubleshoot hardware and software issues, and ensure customer satisfaction.
The ideal candidate will possess a basic computer knowledge and A Levels in computing. This role offers an opportunity to grow in a dynamic environment while contributing to market impacts.
Entry-Level IT Helpdesk Analyst — Launch Your Support Career in Belfast employer: CME Group
Contact Detail:
CME Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Entry-Level IT Helpdesk Analyst — Launch Your Support Career in Belfast
✨Tip Number 1
Network like a pro! Reach out to current employees in the company or industry on LinkedIn. A friendly chat can give us insights into the company culture and might even lead to a referral!
✨Tip Number 2
Prepare for the interview by practising common IT support scenarios. We can role-play with friends or use online resources to get comfortable with troubleshooting questions that might come up.
✨Tip Number 3
Show off your passion for tech! During interviews, share personal projects or experiences where you’ve solved tech problems. It’s a great way to demonstrate your skills and enthusiasm for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive tips and resources available for applicants who go through us.
We think you need these skills to ace Entry-Level IT Helpdesk Analyst — Launch Your Support Career in Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your basic computer knowledge and any relevant A Levels in computing. We want to see how your skills match the role, so don’t be shy about showcasing your tech-savvy side!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the Entry-Level IT Helpdesk Analyst position and how you can contribute to our team. Keep it friendly and professional!
Show Off Your Problem-Solving Skills: In your application, mention any experiences where you’ve successfully resolved issues or helped others with tech problems. We love candidates who can demonstrate their troubleshooting abilities!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at CME Group
✨Know Your Tech Basics
Make sure you brush up on your basic computer knowledge before the interview. Be ready to discuss common hardware and software issues, as well as how you would approach troubleshooting them. This will show that you're prepared and understand the role.
✨Practice Problem-Solving Scenarios
Think of a few scenarios where you had to resolve a tech issue, whether in school or at home. Practising how you would explain your thought process during these situations can help you articulate your problem-solving skills effectively during the interview.
✨Customer Satisfaction is Key
Since this role focuses on internal support, be prepared to talk about how you would ensure customer satisfaction. Think of examples where you went above and beyond to help someone, and be ready to share those stories to demonstrate your commitment to excellent service.
✨Show Enthusiasm for Growth
This position offers a chance to grow in a dynamic environment, so express your eagerness to learn and develop your skills. Share your career aspirations and how you see this role fitting into your long-term goals, which will show that you're serious about your future in IT.
