At a Glance
- Tasks: Lead and develop a dynamic Outbound Operations team in a fast-paced environment.
- Company: Join a successful and growing organisation in Chippenham, Wiltshire.
- Benefits: Enjoy a competitive salary, 25 days annual leave, and life assurance.
- Other info: Proactive role with opportunities for continuous improvement and team development.
- Why this job: Make a real impact by improving processes and driving operational performance.
- Qualifications: Experience in logistics or warehouse operations with strong leadership skills.
Up to £50,000 per annum + benefits
Chippenham, Wiltshire
Permanent
Are you an experienced Operations Manager with a strong background in fulfilment, logistics or warehouse operations? We're working with a successful and growing organisation that is looking for a results-driven Operations Manager to take responsibility for its Outbound Operations function. This is a hands-on leadership role where you'll be responsible for managing a team of around 10 permanent employees, alongside agency workers during peak periods, while driving operational efficiency, service quality and continuous improvement.
The role will include:
- Leading and developing the Outbound Operations team
- Managing an annual departmental budget of approximately £600k
- Monitoring KPIs, SLAs and operational performance
- Developing and improving SOPs covering inventory, fulfilment and quality control
- Managing stock accuracy, segregation and client ownership controls
- Supporting new client onboarding, product introductions and stock transitions
- Recruiting, coaching, mentoring and managing team members
- Ensuring compliance with health & safety, legislation and company policies
- Identifying opportunities to improve efficiency, service and operational performance
About you:
- Experience within a 3PL fulfilment, logistics or shared warehouse environment
- Strong understanding of inventory management, stock accuracy and client ownership controls
- Experience managing SLAs, KPIs and client performance reporting
- Proven project management experience, ideally within an operational or warehouse environment
- Strong planning, organisational and problem-solving skills
- Experience of continuous improvement and process optimisation
- Confident leading, coaching and developing a team
- IOSH Level 2 or equivalent qualification
- A proactive, results-driven approach with the ability to take ownership and drive operational performance
What's on offer?
- Salary up to £50,000 per annum (depending on experience)
- 25 days annual leave
- 1 day of birthday leave per annum
- Life assurance
- Free on-site parking
- Electric car charging points
This is a great opportunity for an experienced operational leader who enjoys taking ownership, improving processes and getting the best from their team. Successful candidates will be contacted within 7 working days of application. If you do not hear from us within this time, please assume that your application has been unsuccessful.
Operations Manager - Fulfilment & Warehouse in Chippenham employer: CMD Recruitment
Join a vibrant and innovative team in Devizes, where your passion for design and relationship-building will thrive. As a Key Account Manager, you'll benefit from a supportive work culture that prioritises employee growth and offers exciting opportunities to expand your professional skills. With a focus on collaboration and a commitment to driving business success, this fast-growing brand is an excellent employer for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager - Fulfilment & Warehouse in Chippenham
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like CMD Recruitment and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at CMD Recruitment!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like CMD Recruitment keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Operations Manager - Fulfilment & Warehouse in Chippenham
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to CMD Recruitment:This is your chance to really connect with the team at CMD Recruitment. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at CMD Recruitment
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with CMD Recruitment.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show CMD Recruitment that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at CMD Recruitment. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
