Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support housing management and deliver top-notch customer service to residents.
- Company: Join a friendly and dedicated housing team in Chippenham.
- Benefits: Competitive salary, excellent benefits, training opportunities, and hybrid working.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Organised, strong communicator, and comfortable with IT systems.
- Other info: Enjoy a supportive environment with opportunities for professional growth.
The predicted salary is between 32946 - 32946 £ per year.
We are currently seeking a proactive and organised Housing Administrator to join a friendly and dedicated housing team. This is a varied and rewarding role supporting the day-to-day management of housing services and delivering a high standard of customer service to residents. Working closely with senior team members, you will play a key role in supporting housing management activities across a diverse portfolio.
The Role
- Handling general tenancy enquiries and low-level complaints
- Assisting with tenancy audits, home visits, and neighbourhood inspections
- Supporting tenancy changes, mutual exchanges, and shared ownership processes
- Maintaining accurate records and updating internal systems
- Assisting with rent administration, arrears monitoring, and payment processing
- Supporting lettings processes, including advertising properties and onboarding new tenants
- Liaising with external agencies such as local authorities and the DWP
- Monitoring repairs and maintenance requests and tenant satisfaction
You will also contribute to the smooth running of the service by assisting colleagues and ensuring compliance with internal policies and procedures.
About You
- Experience within the housing sector would be desirable, but not essential for the right candidate with transferable skills.
- Highly organised with strong administrative skills
- A confident communicator with a customer-focused approach
- Able to manage a varied workload and prioritise effectively
- Comfortable using IT systems and maintaining accurate records
- Proactive, flexible, and a strong team player
What's on Offer
- A supportive and collaborative working environment
- Opportunities for training and professional development
- A varied role where you can make a real difference to people's lives
Hours of work will be Monday to Friday 37 hours per week and hybrid working is available.
Successful candidates will be contacted within 7 working days of application. If you do not hear from us within this time, please assume that your application has been unsuccessful.
Housing Administrator in Chippenham employer: CMD Recruitment
Contact Detail:
CMD Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Administrator in Chippenham
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their values. Be ready to discuss how your skills align with their needs, especially in customer service and administration. Show them you’re the perfect fit!
✨Tip Number 3
Don’t just apply and wait! Follow up on your applications after a week or so. A quick email expressing your continued interest can set you apart from other candidates and shows your enthusiasm for the role.
✨Tip Number 4
Check out our website for the latest job openings. We often post roles that might not be advertised elsewhere, so keep an eye out and apply directly through us for the best chance of landing that dream job!
We think you need these skills to ace Housing Administrator in Chippenham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the Housing Administrator role. We want to see how your background aligns with our needs, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about housing services and how you can contribute to our team. Keep it friendly and professional, just like us!
Showcase Your Organisational Skills: Since this role requires strong administrative skills, give examples of how you've successfully managed tasks in the past. We love seeing how you prioritise and handle a varied workload!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at CMD Recruitment
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Housing Administrator. Familiarise yourself with tenancy processes, customer service principles, and how to handle complaints. This will show that you're proactive and ready to hit the ground running.
✨Show Off Your Organisational Skills
Since this role requires strong administrative skills, be prepared to discuss how you manage your workload. Bring examples of how you've prioritised tasks in the past or handled multiple responsibilities at once. This will demonstrate your ability to stay organised in a busy environment.
✨Communicate Confidently
As a Housing Administrator, you'll need to communicate effectively with residents and external agencies. Practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend to refine your communication style and ensure you come across as approachable and professional.
✨Be a Team Player
Highlight your experience working in teams and how you contribute to a collaborative environment. Share specific examples of how you've supported colleagues or worked together to solve problems. This will resonate well with the hiring team, as they value a supportive and friendly atmosphere.