At a Glance
- Tasks: Deliver exceptional customer support and manage enquiries via phone and email.
- Company: Join a growing team in Corsham with a focus on customer satisfaction.
- Benefits: Earn £12.73 per hour plus holiday pay, with immediate start.
- Other info: Flexible shifts and opportunity to gain valuable experience in a supportive team.
- Why this job: Perfect for those who thrive in fast-paced environments and love helping others.
- Qualifications: Previous customer service experience and strong communication skills required.
The predicted salary is between 25000 - 25000 £ per year.
Customer Service Administrator in Corsham, Wiltshire
£12.73 per hour + holiday pay
4-6 week Temporary Assignment
Immediate Start!
Are you an experienced customer service professional who enjoys delivering exceptional support? Are you available to start right away? If so, this could be the ideal temporary role for you!
We are working in partnership with our client to recruit a confident and proactive Customer Service Administrator to join their expanding team in Corsham. In this key position, you will act as the main point of contact for customers, ensuring they receive a friendly, efficient, and high-quality service at all times.
Key Responsibilities:- Contact customers to arrange and confirm deliveries
- Handle customer enquiries via phone and email
- Liaise with third-party logistics providers
- Schedule appointments and manage diaries
- Maintain accurate electronic records and documentation
- Communicate with external organisations as required
- Ensure all paperwork is complete and correct
- Provide general administrative support to the wider team
- Previous customer service experience is essential
- Excellent communication and organisational skills
- Professional, confident, and personable telephone manner
- Ability to build rapport quickly with customers and colleagues
- Strong working knowledge of Microsoft Office
- Able to remain calm and effective under pressure and meet tight deadlines
- Week 1: Monday-Friday, 8:00am-4:30pm
- Week 2: Monday-Friday, 10:00am-6:30pm (Shifts then alternate weekly)
This position requires an immediate start, so applicants must be available without notice. Due to the location, access to your own transport would be highly beneficial.
Customer Service Administrator in Corsham employer: CMD Recruitment Ltd
Join our dynamic team in Corsham as a Customer Service Administrator, where you will thrive in a supportive and collaborative work environment. We prioritise employee growth and offer flexible working hours, ensuring a healthy work-life balance while providing competitive pay and holiday benefits. With a focus on exceptional customer service, you'll have the opportunity to make a meaningful impact and develop your skills in a thriving company.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Administrator in Corsham
✨Tip Number 1
Get your game face on! When you walk into that interview, show them your enthusiasm. Smile, make eye contact, and let your personality shine through. Remember, they want to see how you’ll fit into their team!
✨Tip Number 2
Do your homework! Research the company and its values before the interview. This way, you can tailor your answers to show how you align with their mission. Plus, it shows you’re genuinely interested in the role.
✨Tip Number 3
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your answers, the more confident you’ll feel when it’s showtime.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your interest in the role!
We think you need these skills to ace Customer Service Administrator in Corsham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your customer service experience and skills. We want to see how you've delivered exceptional support in previous roles, so don’t hold back on those examples!
Craft a Friendly Cover Letter:Your cover letter is your chance to show off your personality! Keep it professional but friendly, and explain why you’re the perfect fit for this Customer Service Administrator role. We love seeing enthusiasm!
Showcase Your Skills:Mention your organisational skills and ability to handle pressure. We need someone who can juggle tasks and keep calm, so give us examples of how you've done this before!
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and get you started on this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at CMD Recruitment Ltd
✨Know Your Customer Service Basics
Brush up on your customer service principles before the interview. Be ready to discuss your previous experiences and how you handled challenging situations. Think of specific examples that showcase your ability to remain calm under pressure and deliver exceptional support.
✨Familiarise Yourself with the Role
Read through the job description thoroughly and understand the key responsibilities. Be prepared to explain how your skills align with tasks like handling enquiries, scheduling appointments, and maintaining records. This shows you’re genuinely interested in the role and have done your homework.
✨Practice Your Communication Skills
Since this role requires excellent communication, practice articulating your thoughts clearly. You might want to do a mock interview with a friend or family member. Focus on maintaining a friendly and professional tone, as this will reflect your telephone manner during the actual interview.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, or what a typical day looks like for a Customer Service Administrator. This not only shows your interest but also helps you gauge if the role is the right fit for you.
