At a Glance
- Tasks: Deliver exceptional customer support and manage enquiries via phone and email.
- Company: Join a growing team in Corsham with a focus on customer satisfaction.
- Benefits: Earn GBP12.73 per hour plus holiday pay, with flexible shifts.
- Other info: Dynamic role with the chance to build rapport and develop professionally.
- Why this job: Kickstart your career in customer service with immediate start opportunities.
- Qualifications: Previous customer service experience and strong communication skills required.
The predicted salary is between 12 - 12 € per hour.
Location: Corsham, England
Salary: GBP12.73 per hour + holiday pay
4-6 week Temporary Assignment | Immediate Start!
Are you an experienced customer service professional who enjoys delivering exceptional support? Are you available to start right away? If so, this could be the ideal temporary role for you!
We are working in partnership with our client to recruit a confident and proactive Customer Service Administrator to join their expanding team in Corsham. In this key position, you will act as the main point of contact for customers, ensuring they receive a friendly, efficient, and high-quality service at all times.
Key Responsibilities:- Contact customers to arrange and confirm deliveries
- Handle customer enquiries via phone and email
- Liaise with third-party logistics providers
- Schedule appointments and manage diaries
- Maintain accurate electronic records and documentation
- Communicate with external organisations as required
- Ensure all paperwork is complete and correct
- Provide general administrative support to the wider team
- Previous customer service experience is essential
- Excellent communication and organisational skills
- Professional, confident, and personable telephone manner
- Ability to build rapport quickly with customers and colleagues
- Strong working knowledge of Microsoft Office
- Able to remain calm and effective under pressure and meet tight deadlines
- Week 1: Monday–Friday, 8:00am–4:30pm
- Week 2: Monday–Friday, 10:00am–6:30pm (Shifts then alternate weekly)
This position requires an immediate start, so applicants must be available without notice. Due to the location, access to your own transport would be highly beneficial.
Customer Service Administrator in Corsham employer: CMD Recruitment Limited
Join a dynamic team in Corsham as a Customer Service Administrator, where your contributions will be valued and recognised. We offer a supportive work culture that prioritises employee growth and development, alongside competitive pay and holiday benefits. With immediate start opportunities and a focus on delivering exceptional customer service, this role is perfect for those looking to make a meaningful impact in a thriving environment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Administrator in Corsham
✨Tip Number 1
Get your game face on! When you’re applying for the Customer Service Administrator role, make sure to showcase your personality. Be confident and friendly in your interactions, whether it’s over the phone or in person. Remember, they want someone who can build rapport quickly!
✨Tip Number 2
Practice makes perfect! Before any interviews, brush up on common customer service scenarios. Think about how you’d handle tricky situations and be ready to share your experiences. This will show them you’re proactive and know your stuff!
✨Tip Number 3
Don’t forget to ask questions! When you get the chance, ask about the team dynamics or what a typical day looks like. This not only shows your interest but also helps you figure out if this is the right fit for you.
✨Tip Number 4
Apply through our website! We’ve got all the latest roles listed, and applying directly can sometimes give you an edge. Plus, it’s super easy to navigate, so why not give it a go?
We think you need these skills to ace Customer Service Administrator in Corsham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your customer service experience and skills. We want to see how you've delivered exceptional support in previous roles, so don’t hold back on those examples!
Craft a Friendly Cover Letter:Your cover letter is your chance to show off your personality! Keep it professional but friendly, and explain why you’re the perfect fit for this Customer Service Administrator role. We love seeing enthusiasm!
Showcase Your Skills:Mention your organisational skills and ability to handle pressure. We need someone who can juggle tasks and keep calm, so give us examples of how you've done this in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the quickest way for us to get your application and start the process. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at CMD Recruitment Limited
✨Know Your Customer Service Basics
Brush up on your customer service principles before the interview. Be ready to discuss how you've handled difficult situations in the past and what strategies you use to ensure customer satisfaction.
✨Show Off Your Communication Skills
Since this role requires excellent communication, practice articulating your thoughts clearly. You might want to prepare examples of how you've effectively communicated with customers or colleagues in previous roles.
✨Demonstrate Organisational Prowess
Be prepared to talk about how you manage your time and keep track of multiple tasks. Think of specific instances where your organisational skills made a difference in your work, especially under pressure.
✨Familiarise Yourself with Microsoft Office
As the job mentions a strong working knowledge of Microsoft Office, make sure you're comfortable discussing your experience with these tools. If possible, mention any specific projects where you used them to enhance your productivity.
