CMC Markets is seeking an experienced End User Support specialist to provide desktop support across our global business. You will handle requests via email, chat, telephone and face to face, ensuring high service standards and rapid resolution.
You will triage, allocate and resolve incidents, while supporting the wider IT team and mentoring junior staff. The role is a 12-month FTC and requires proactive, professional support to internal users.
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Senior End User Support Engineer - 3rd Line Desktop employer: cmcmarkets
At CMC Markets, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. As a Service Delivery Manager, you will have the unique opportunity to shape service delivery frameworks while working alongside diverse teams in a supportive environment that values professional growth and development. Our commitment to employee well-being is reflected in our inclusive policies and the chance to make a meaningful impact within the financial services sector.