We’re looking for an experienced Trading Application Support Analyst on a 12 month FTC to join our IT Production team in London. You’ll work in a truly global, follow-the-sun environment, supporting mission-critical trading applications used across web, mobile and API channels.This is a hands-on, high-impact role for someone who enjoys problem-solving, working at pace and collaborating with teams across the business.CMC Markets is a global leader in online trading, trusted by clients worldwide for our award-winning platforms, cutting-edge technology and market expertise. Behind every trade is a highly skilled technology team ensuring our platforms remain stable, performant and available around the clock.What you’ll be doingProviding 1st and 2nd line application support for CMC Markets’ trading platformsEnsuring maximum availability and performance using a follow-the-sun support modelMonitoring live systems using tools such as Nagios, Splunk, AppDynamics, Geneos and bespoke platformsResponding to alerts and incidents across production and non-production environmentsDiagnosing issues, implementing fixes where appropriate and escalating to development teams when requiredWorking closely with global teams including Development, Infrastructure, DBA, Security, Business Operations and third-party vendorsSupporting releases, deployments and change activities in line with agreed processesContributing to improvements in monitoring, automation, documentation and support processesParticipating in DR and BCP testingTaking part in a rotational shift pattern, including some weekend on-call supportEssential:A proactive, self-motivated mindset with a genuine passion for technology5+ years’ experience in an IT or application support environment2+ years’ experience working with Red Hat Linux (or other Unix variants), including scripting2+ years’ experience supporting applications such as Java, .NET, Apache or IISDesirable:Experience within the financial services or trading environmentKnowledge of Windows ServerFamiliarity with ITIL frameworksExposure to market data and the FIX protocolWhat you’ll get in returnThe opportunity to support high-volume, real-time trading systems used globallyExposure to modern monitoring and support tooling in a complex technical estateA collaborative, international team culture across London and SydneyOngoing learning, development and career progression opportunitiesA role where your work has a direct impact on platform reliability and client experienceCMC Markets is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. #J-18808-Ljbffr
Trading Application Support Engineer employer: CMC Singapore
CMC Markets is an exceptional employer, offering a dynamic work environment in the heart of London where innovation and collaboration thrive. Employees benefit from comprehensive training and development opportunities, ensuring continuous growth in their careers while enjoying a supportive culture that values teamwork and excellence in service delivery.
