CMC Markets in London is seeking an experienced End User Support professional to deliver 3rd line desktop support for our internal user base. You will triage requests received by email, chat, telephone and face-to-face, working with Modern Workplace engineers to find solutions and improvements.
You will document all steps for incident analysis, take ownership of issues and escalate when needed, and mentor junior staff.
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Senior Desktop Support Engineer - 3rd Line & Proactive IT in London employer: CMC Singapore
CMC Markets is an exceptional employer, offering a dynamic work environment in the heart of London where innovation and collaboration thrive. Employees benefit from comprehensive training and development opportunities, ensuring continuous growth in their careers while enjoying a supportive culture that values teamwork and excellence in service delivery.
