At a Glance
- Tasks: Provide hands-on support for mission-critical trading applications in a global environment.
- Company: Join CMC Markets, a leader in online trading with cutting-edge technology.
- Benefits: Enjoy ongoing learning, career progression, and a collaborative international team culture.
- Other info: Dynamic role with exposure to modern tools and a focus on innovation.
- Why this job: Make a real impact on platform reliability and enhance client experience.
- Qualifications: 5+ years in IT support, with experience in Linux and application support.
The predicted salary is between 40500 - 49500 £ per year.
We’re looking for an experienced Trading Application Support Analyst on a 12month FTC to join our IT Production team in London.
You’ll work in a truly global, follow‑the‑sun environment, supporting mission‑critical trading applications used across web, mobile and API channels.
This is a hands‑on, high‑impact role for someone who enjoys problem‑solving, working at pace and collaborating with teams across the business.
CMC Markets is a global leader in online trading, trusted by clients worldwide for our award‑winning platforms, cutting‑edge technology and market expertise.
Behind every trade is a highly skilled technology team ensuring our platforms remain stable, performant and available around the clock.
- What you’ll be doing
- Providing 1st and 2nd line application support for CMC Markets’ trading platforms
- Ensuring maximum availability and performance using a follow‑the‑sun support model
- Monitoring live systems using tools such as Nagios, Splunk, App Dynamics, Geneos and bespoke platforms
- Responding to alerts and incidents across production and non‑production environments
- Diagnosing issues, implementing fixes where appropriate and escalating to development teams when required
- Working closely with global teams including Development, Infrastructure, DBA, Security, Business Operations and third‑party vendors
- Supporting releases, deployments and change activities in line with agreed processes
- Contributing to improvements in monitoring, automation, documentation and support processes
- Participating in DR and BCP testing
- Taking part in a rotational shift pattern, including some weekend on‑call support
Essential
- A proactive, self‑motivated mindset with a genuine passion for technology
- 5+ years’ experience in an IT or application support environment
- 2+ years’ experience working with Red Hat Linux (or other Unix variants), including scripting
- 2+ years’ experience supporting applications such as Java, . NET, Apache or IIS
Desirable
- Experience within the financial services or trading environment
- Knowledge of Windows Server
- Familiarity with ITIL frameworks
- Exposure to market data and the FIX protocol
- What you’ll get in return
- The opportunity to support high‑volume, real‑time trading systems used globally
- Exposure to modern monitoring and support tooling in a complex technical estate
- A collaborative, international team culture across London and Sydney
- Ongoing learning, development and career progression opportunities
- A role where your work has a direct impact on platform reliability and client experience
CMC Markets is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
Founded in 1989 with a vision to make financial markets more accessible, CMC Markets has grown into a FTSE 250 global multi‑asset financial services firm, serving retail, professional and institutional clients worldwide.
As our business has evolved, so have our capabilities.
Alongside our direct‑to‑consumer offering, we provide technology and execution services to major banks and financial institutions, enabling our partners to access new markets and serve their clients through CMC's technology.
We continue to invest in the future of financial services, expanding our multi‑asset capabilities, scaling our global partnerships and developing new technologies that will shape how people access and interact with financial markets.
Our people are central to this continued growth.
As CMC enters its next phase, we're investing in the talent and ideas that will help us innovate, scale and deliver for our clients and partners.
Trading Application Support Engineer employer: CMC Markets UK Plc
As a Service Delivery Manager with us, you'll thrive in a dynamic and collaborative work culture that values innovation and insight-driven decision-making. We offer competitive benefits, including professional development opportunities to enhance your skills and advance your career, all while working in a supportive environment that encourages teamwork across various departments. Join us in shaping the future of service delivery and enjoy the unique advantage of being part of a forward-thinking organisation committed to excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Trading Application Support Engineer
✨Get Involved in Tech Meetups
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Create mini-projects or case studies that demonstrate your problem-solving skills or innovative solutions in IT. Sharing these on platforms like GitHub or personal blogs can showcase your abilities when connecting with potential employers or during interviews. Trust us, it makes a strong impression!
✨Apply Directly through Our Website
When you spot an opening at CMC Markets UK Plc that excites you, don’t miss out on applying through our website directly. You won't just stand out in a sea of applicants; you’ll show that you’re proactively interested in their work. Plus, it's always good to simplify the process as much as possible!
We think you need these skills to ace Trading Application Support Engineer
Some tips for your application 🫡
Show Off Your Tech Skills:In IT consulting, showcasing your technical skills is essential. Make sure your CV lists relevant programming languages, software tools, or methodologies you've worked with. If you've tackled specific projects or have certifications (like AWS or Cisco), bring those to the forefront. We're always keen to see how you can apply your skills to solve problems!
Tailor Your Cover Letter:For a temporary role at CMC Markets UK Plc, it's important to express your adaptability and eagerness to learn. In your cover letter, highlight how your past experiences have prepared you for quick integration into new teams and projects. A personal touch showing your excitement for the specific challenges at CMC Markets UK Plc can make all the difference!
List Relevant Projects:If you’ve worked on consulting projects or tech rollouts, don’t hesitate to mention them! Detail the challenges you faced, your contributions, and the outcomes. This practical experience showcases your ability to deliver value in a short time frame, which is key for a temporary role in IT consulting.
Keep It Concise and Impactful:Given the temporary nature of the role, our hiring team at CMC Markets UK Plc will appreciate a clear, concise application. Make your CV scannable with bullet points and emphasise your most relevant experiences. We want to see your capability at a glance, so aim for brevity without sacrificing detail!
How to prepare for a job interview at CMC Markets UK Plc
✨Showcase Your Problem-Solving Skills
In IT consulting, you’ll often face complex issues that need quick solutions. Be ready to discuss past experiences where you tackled problems head-on, ideally using specific frameworks or tools. Think about how you can highlight your analytical thinking and decision-making process during the interview.
✨Brush Up on Relevant Technologies
Make sure you’re familiar with key technologies relevant to the role at CMC Markets UK Plc. This might include project management tools, CRM software, or any specific programming languages they use. Being able to speak confidently about these can set you apart from other candidates.
✨Emphasise Your Adaptability
Being in a temporary role often means you need to hit the ground running. Prepare to showcase your ability to adapt to new environments and workflows. Maybe think of examples where you’ve quickly learned new systems or collaborated with diverse teams to achieve results in tight deadlines.
✨Pitch Your Consulting Mindset
Consulting is all about understanding client needs and delivering effective solutions. Present yourself as someone who can think strategically and provide actionable insights. Talk about how you plan to gather requirements and communicate findings to non-technical stakeholders at CMC Markets UK Plc.
