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For Companies At a Glance
- Tasks: Support client onboarding and provide top-notch service to enhance client experience.
- Company: Join a leading financial services firm in London with a vibrant team culture.
- Benefits: Competitive salary, career growth opportunities, and a supportive work environment.
- Why this job: Kickstart your career in finance while building meaningful client relationships.
- Qualifications: Strong communication skills and a passion for client service are essential.
- Other info: Embrace a dynamic role with ongoing professional development and training.
The predicted salary is between 28800 - 48000 £ per year.
We are currently looking to hire a Sales Executive to join our team in London! This is a great opportunity for someone who is driven and motivated to build a career within Financial Services. To be successful in this role you will have strong communication skills and the ability to build a rapport with prospective clients.
ROLE AND RESPONSIBILITIES
- Provide proactive and timely support for the client on-boarding process.
- Provide excellent and high calibre client service to ensure a positive client experience.
- Take ownership for ensuring accurate client information is recorded in relevant internal systems (e.g. CRM) in a timely manner.
- Proactively identify and cross sell additional products and services to existing clients.
- Proactively identify opportunities to improve the client experience.
- Proactively respond to and manage inbound client queries professionally and efficiently.
- Effectively deal with client queries, focussing on getting it right first time.
- Escalate all client issues in a timely manner to appropriate levels to ensure a consistently high level of client service.
- Act as a brand ambassador in all client interactions.
- Commitment to understanding the customer needs and requirements.
- Maintain personal/professional development to meet the changing demands of the role, including all relevant regulatory and legislative training.
- When dealing with all customers, clients or colleagues ensure that we provide a clear, fair and consistent high quality service that presents a professional and positive image of CMC Markets.
- Take all reasonable steps to ensure appropriate confidentiality.
- Undertake such other duties, training and/or hours of work as may be reasonably required and which are consistent with the general level of responsibility of this role.
KEY SKILLS AND EXPERIENCE
Essential
- Demonstrates passion and enthusiasm for our products and services.
- Operates with integrity and a highly client centric mindset, with an ability to build and enhance strong and meaningful client relationships.
- Understanding of the requirements of regulative authorities to ensure that the department is compliant in terms of its processes and procedures.
- Knowledge of Microsoft Office Suite focusing on a good knowledge for Power Point Presentations and basic knowledge of Excel.
- Expert knowledge of platform and products.
Desirable
- Intermediate knowledge/experience of financial markets (CFDs preferable but not essential).
- Undergraduate degree in relevant discipline desirable (Business, Finance, Economics etc.).
CMC Markets is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
Sales Executive in Slough employer: CMC Markets UK Plc
Contact Detail:
CMC Markets UK Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Executive in Slough
✨Tip Number 1
Network like a pro! Get out there and connect with people in the financial services industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Practice your pitch! When you get the chance to meet potential employers or clients, make sure you can confidently talk about your skills and experiences. Tailor your pitch to highlight how you can enhance client relationships and provide top-notch service.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Mention something specific from your conversation to remind them of your fit for the Sales Executive position.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from motivated candidates. It shows initiative and gives you a better chance to stand out in the crowd. Plus, you’ll find all the latest opportunities right there!
We think you need these skills to ace Sales Executive in Slough
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for our products and services shine through in your application. We want to see that you're genuinely excited about the role and how you can contribute to our team!
Tailor Your CV: Make sure your CV highlights your strong communication skills and client-centric mindset. We love seeing examples of how you've built rapport with clients in the past, so don’t hold back!
Be Professional: Remember, you're applying to be a brand ambassador for us! Keep your language professional and ensure your application is free from typos or errors. First impressions matter!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at CMC Markets UK Plc
✨Know Your Products Inside Out
Before the interview, make sure you have a solid understanding of the products and services offered by the company. This will not only help you answer questions confidently but also show your passion and enthusiasm for what they do.
✨Practice Your Communication Skills
Since strong communication skills are essential for this role, practice articulating your thoughts clearly and concisely. Consider doing mock interviews with a friend or using online resources to refine your ability to build rapport with potential clients.
✨Showcase Your Client-Centric Mindset
Be prepared to discuss examples from your past experiences where you demonstrated a client-centric approach. Highlight how you’ve successfully managed client queries and improved their experience, as this aligns perfectly with the responsibilities of a Sales Executive.
✨Familiarise Yourself with Regulatory Requirements
Understanding the regulatory landscape is crucial in financial services. Brush up on relevant regulations and be ready to discuss how you would ensure compliance in your role. This shows that you’re not just focused on sales but also on maintaining high standards of service.
