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- Tasks: Support client onboarding and provide top-notch service to enhance client experience.
- Company: Join a leading financial services firm in London with a focus on client relationships.
- Benefits: Competitive salary, professional development, and a vibrant work culture.
- Why this job: Kickstart your career in finance while making a real impact on client satisfaction.
- Qualifications: Strong communication skills and a passion for building client relationships.
- Other info: Dynamic environment with opportunities for growth and learning.
The predicted salary is between 28800 - 48000 £ per year.
We are currently looking to hire a Sales Executive to join our team in London! This is a great opportunity for someone who is driven and motivated to build a career within Financial Services. To be successful in this role you will have strong communication skills and the ability to build a rapport with prospective clients.
ROLE AND RESPONSIBILITIES
- Provide proactive and timely support for the client on-boarding process.
- Provide excellent and high calibre client service to ensure a positive client experience.
- Take ownership for ensuring accurate client information is recorded in relevant internal systems (e.g. CRM) in a timely manner.
- Proactively identify and cross sell additional products and services to existing clients.
- Proactively identify opportunities to improve the client experience.
- Proactively respond to and manage inbound client queries professionally and efficiently.
- Effectively deal with client queries, focussing on getting it right first time.
- Escalate all client issues in a timely manner to appropriate levels to ensure a consistently high level of client service.
- Act as a brand ambassador in all client interactions.
- Commitment to understanding the customer needs and requirements.
- Maintain personal/professional development to meet the changing demands of the role, including all relevant regulatory and legislative training.
- When dealing with all customers, clients or colleagues ensure that we provide a clear, fair and consistent high quality service that presents a professional and positive image of CMC Markets.
- Take all reasonable steps to ensure appropriate confidentiality.
- Undertake such other duties, training and/or hours of work as may be reasonably required and which are consistent with the general level of responsibility of this role.
KEY SKILLS AND EXPERIENCE
Essential
- Demonstrates passion and enthusiasm for our products and services.
- Operates with integrity and a highly client centric mindset, with an ability to build and enhance strong and meaningful client relationships.
- Understanding of the requirements of regulative authorities to ensure that the department is compliant in terms of its processes and procedures.
- Knowledge of Microsoft Office Suite focusing on a good knowledge for Power Point Presentations and basic knowledge of Excel.
- Expert knowledge of platform and products.
Desirable
- Intermediate knowledge/experience of financial markets (CFDs preferable but not essential).
- Undergraduate degree in relevant discipline desirable (Business, Finance, Economics etc.).
CMC Markets is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
Sales Executive in City of London employer: CMC Markets UK Plc
Contact Detail:
CMC Markets UK Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Executive in City of London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the financial services industry. Attend events, join online forums, or even reach out to current employees at CMC Markets on LinkedIn. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand what makes CMC Markets tick and be ready to discuss how you can enhance client experiences. Show us your passion for our services and how you can be a brand ambassador!
✨Tip Number 3
Practice your communication skills! Since strong communication is key for a Sales Executive, try role-playing common client scenarios with friends or family. This will help you feel more confident when it comes to building rapport with prospective clients.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. So, get your application in and show us what you've got!
We think you need these skills to ace Sales Executive in City of London
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for financial services shine through in your application. We want to see that you’re genuinely excited about the role and our products, so don’t hold back!
Tailor Your CV: Make sure your CV highlights your communication skills and client-centric mindset. We’re looking for someone who can build strong relationships, so give us examples of how you've done this in the past.
Be Professional: Remember, you’re applying for a role where client service is key. Keep your language professional and clear throughout your application, as this reflects how you’ll interact with clients.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at CMC Markets UK Plc
✨Know Your Stuff
Before the interview, make sure you understand the financial services industry and the specific products offered by the company. Brush up on your knowledge of CFDs and other relevant financial instruments. This will not only show your enthusiasm but also help you answer questions confidently.
✨Practice Your Pitch
As a Sales Executive, communication is key. Prepare a brief pitch about yourself that highlights your experience and skills relevant to the role. Practise this with a friend or in front of a mirror to ensure you come across as confident and engaging during the interview.
✨Client-Centric Mindset
Demonstrate your understanding of client needs during the interview. Think of examples from your past experiences where you successfully built rapport with clients or improved their experience. This will showcase your ability to be client-centric, which is crucial for the role.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of the interview. This could include inquiries about the company's approach to client service or how they measure success in the Sales Executive role. It shows you're genuinely interested and have done your homework!
