At a Glance
- Tasks: Manage client accounts and provide top-notch customer service through calls.
- Company: Leading office supplies company in Belfast with a friendly vibe.
- Benefits: Competitive salary with an OTE of £30k+, plus a supportive team.
- Other info: Opportunity for career growth in a welcoming environment.
- Why this job: Join a dynamic team and grow your sales skills while making connections.
- Qualifications: Great communication skills and a positive attitude; sales experience is a plus.
The predicted salary is between 30000 - 35000 £ per year.
B2B Internal Account Manager position with a leading Belfast office supplies company. Our client is a leading Belfast-based company within the Office Supplies sector. They have a friendly and welcoming working environment and an excellent team of Internal Account Managers making them highly successful in their sector. They now wish to recruit an additional Internal Account Manager to join them on a permanent full-time basis and provide strong customer service to existing and new clients.
THE ROLE
- You will work in a small Telesales team, maintaining existing business from clients who ring in weekly/monthly orders.
- You will be expected to make new business calls to potential new clients to grow the client base and earnings.
- Office-based sales role via telesales to companies based in Northern Ireland.
- Mixture of outbound and inbound calls (40 calls per day).
- Maintain and develop relationships with existing customers who currently place weekly/monthly orders for Office Supplies.
- Prospect for new clients.
- Answer sales enquiries from customers promptly and efficiently.
- Input customer orders received by telephone, email or online on the company’s sales order processing system.
- Keep the customer informed of when they should expect delivery and any items that are currently out of stock.
- Maintain accurate and up-to-date records on sales on the company’s CRM system.
- Price quotations for existing customers to place orders or to win new business.
- Responsible for organizing the necessary paperwork to collect non-required/faulty goods from customers and ensure credits are raised.
THE PERSON
- Previous experience in a telesales role is preferable, but our client is open to candidates without prior sales experience who possess a pleasant telephone manner and the confidence to make outbound calls.
- Energetic and focused with a great telephone manner and communication skills.
- You must have excellent PC skills using Microsoft Excel and Office.
- You will be organised and accurate with your work.
SALARY
This role offers an excellent package with an annual OTE of £30k+.
TO APPLY
For a confidential discussion on this role, contact Colin from CMB or forward your CV by clicking the button below and we will contact you. CMB Recruitment Belfast is acting as a Recruitment Agency for this position on behalf of the client.
Internal Account Manager employer: CMB Recruitment
Join a leading office supplies company in Belfast that prides itself on a friendly and welcoming work environment, where teamwork and strong customer service are at the heart of its success. As an Internal Account Manager, you will benefit from a supportive culture that encourages professional growth and offers competitive earnings potential, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Account Manager
✨Tip Number 1
Get to know the company inside out! Research their products, values, and culture. This way, when you get that interview, you can show them you're not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Practice your pitch! You’ll be making loads of calls in this role, so why not rehearse how you’d introduce yourself? Keep it friendly and professional, and don’t forget to highlight your enthusiasm for helping clients.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up! After an interview or networking event, drop a quick thank-you email. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your interest in the role!
We think you need these skills to ace Internal Account Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Internal Account Manager role. Highlight any previous telesales experience or customer service roles, and don’t forget to mention your excellent communication skills!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to showcase your personality and explain why you’re the perfect fit for the team. Mention your enthusiasm for the office supplies sector and how you can contribute to their success.
Show Off Your Tech Skills:Since the role requires good PC skills, make sure to mention your proficiency in Microsoft Excel and Office. If you have experience with CRM systems, definitely include that too – it’ll show you’re ready to hit the ground running!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s quick and easy, and we’ll be able to review your application faster. Don’t miss out on this fantastic opportunity!
How to prepare for a job interview at CMB Recruitment
✨Know Your Product
Before the interview, make sure you understand the office supplies industry and the specific products the company offers. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Practice Your Pitch
Since this is a telesales position, practice your telephone manner. Role-play with a friend or family member to get comfortable making outbound calls and handling objections. This will help you sound natural and confident during the interview.
✨Showcase Your Organisation Skills
Be prepared to discuss how you manage your time and keep track of customer orders. Share examples of how you've maintained accurate records in previous roles, as this is crucial for the Internal Account Manager position.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the company and the role. Inquire about their customer relationship management strategies or how they measure success in the telesales team. This demonstrates your enthusiasm and forward-thinking attitude.
