At a Glance
- Tasks: Manage client accounts and provide top-notch customer service through telesales.
- Company: Leading office supplies company in Belfast with a friendly work culture.
- Benefits: Competitive salary with an OTE of £30k+, plus a supportive team environment.
- Other info: Opportunity for career growth in a vibrant office setting.
- Why this job: Join a dynamic team and grow your sales skills while making a real impact.
- Qualifications: Previous telesales experience preferred, but a great phone manner is key.
The predicted salary is between 30000 - 37500 £ per year.
B2B Internal Account Manager position with a leading Belfast office supplies company. Annual OTE £30k+.
Our client is a leading Belfast based company within the Office Supplies sector. They have a friendly and welcoming working environment and an excellent team of Internal Account Managers making them highly successful in their sector. They now wish to recruit an additional Internal Account Manager to join them on a permanent full-time basis and provide strong customer service to existing and new clients.
THE ROLE
- You will work in a small Telesales team and responsibility will be to maintain existing business from clients who ring in weekly/monthly orders.
- In addition, you will be expected to make new business calls to potential new clients to grow the client base and earnings.
- Office based sales role via telesales to companies based in Northern Ireland.
- Mixture of outbound and inbound calls (40 calls per day).
- Maintain and develop relationships with existing customers who currently place weekly/monthly orders for Office Supplies.
- Prospect for new clients.
- Answer sales enquiries from customers promptly and efficiently.
- Input customer orders received by telephone, email or online on the company’s sales order processing system.
- Keep the customer informed of when they should expect delivery and any items that are currently out of stock.
- Maintain accurate and up to date records on sales on the company’s CRM system.
- Price quotations for existing customers to place orders or to win new business.
- Responsible for organizing the necessary paperwork to collect non-required/faulty goods from customers and ensure credits are raised.
THE PERSON
- Previous experience in a telesales role is preferable if possible to enable you to hit the ground running; however, our client is open to candidates without prior sales experience but possess a pleasant telephone manner and the confidence to make outbound calls.
- Energetic and focused with a great telephone manner and communication skills.
- You must have excellent PC skills using Microsoft Excel and Office.
- You will be organised and accurate with your work.
SALARY
This role offers an excellent package with annual OTE of £30k+.
TO APPLY
For a confidential discussion on this role contact Colin from CMB or forward your CV by clicking the button below and we will contact you. CMB Recruitment Belfast is acting as a Recruitment Agency for this position on behalf of the client.
Skills: Telephone Technique, Account Management, Sales, Communication skills, TLNT1_NI
Internal Account Manager TLNT1_NI in Belfast employer: CMB Recruitment
Join a leading office supplies company in Belfast that prides itself on a friendly and welcoming work environment, where teamwork and strong customer service are at the forefront of success. With excellent growth opportunities and a supportive team of Internal Account Managers, this role offers a competitive salary package with an OTE of £30k+, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Account Manager TLNT1_NI in Belfast
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your telephone skills! Since this role involves a lot of calls, make sure you’re comfortable chatting with potential clients. Role-play with a friend or use a mirror to boost your confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to reach out directly.
We think you need these skills to ace Internal Account Manager TLNT1_NI in Belfast
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight any relevant telesales experience or customer service roles you've had, as this will show us you're a great fit for the Internal Account Manager position.
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Mention why you want to work with us and how your skills can contribute to our friendly team.
Show Off Your Communication Skills:Since this role involves a lot of phone work, make sure your written application showcases your communication skills. Keep your language clear and concise, and don’t forget to maintain a friendly tone – we love that!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive!
How to prepare for a job interview at CMB Recruitment
✨Know Your Product
Before the interview, make sure you understand the office supplies industry and the products your potential employer offers. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Practice Your Pitch
Since this is a telesales position, practice your telephone manner and how you would approach both inbound and outbound calls. Role-play with a friend or family member to get comfortable with making sales pitches and handling objections.
✨Showcase Your Organisation Skills
Be prepared to discuss how you manage your time and keep track of customer orders. Mention any tools or methods you use to stay organised, as this is crucial for maintaining accurate records and ensuring customer satisfaction.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions about the team dynamics and company culture. This shows that you’re not just interested in the job, but also in how you can fit into their friendly and welcoming environment.
