At a Glance
- Tasks: Manage client accounts and provide top-notch customer service through telesales.
- Company: Leading office supplies company in Belfast with a friendly work culture.
- Benefits: Competitive salary with OTE of £28-32k and supportive team environment.
- Other info: Opportunity for career growth in a vibrant office setting.
- Why this job: Join a dynamic team and grow your sales skills while making a real impact.
- Qualifications: Telesales experience preferred, but a great phone manner and confidence are key.
The predicted salary is between 28000 - 32000 £ per year.
B2B Internal Account Manager position with a leading Belfast office supplies company. Our client is a leading Belfast based company within the Office Supplies sector. They have a friendly and welcoming working environment and an excellent team of Internal Account Managers making them highly successful in their sector. They now wish to recruit an additional Internal Account Manager to join them on a permanent full-time basis and provide strong customer service to existing and new clients.
THE ROLE
- You will work in a small Telesales team and responsibility will be to maintain existing business from clients who ring in weekly/monthly orders.
- In addition, you will be expected to make new business calls to potential new clients to grow the client base and earnings.
- Office based sales role via telesales to companies based in Northern Ireland.
- Mixture of outbound and inbound calls (40 calls per day).
- Maintain and develop relationships with existing customers who currently place weekly/monthly orders for Office Supplies.
- Prospect for new clients.
- Answer sales enquiries from customers promptly and efficiently.
- Input customer orders received by telephone, email or online on the company’s sales order processing system.
- Keep the customer informed of when they should expect delivery and any items that are currently out of stock.
- Maintain accurate and up to date records on sales on the company’s CRM system.
- Price quotations for existing customers to place orders or to win new business.
- Responsible for organizing the necessary paperwork to collect non-required/faulty goods from customers and ensure credits are raised.
THE PERSON
- Previous experience in a telesales role is preferable, however our client is open to candidates without prior sales experience but possess a pleasant telephone manner and the confidence to make outbound calls.
- Energetic and focused with a great telephone manner and communication skills.
- You must have excellent PC skills using Microsoft Excel and Office.
- You will be organised and accurate with your work.
SALARY
This role offers an excellent package with competitive basic salary and annual OTE of £28-32k.
TO APPLY
For a confidential discussion on this role contact Colin or forward your CV by clicking the button below and we will contact you. CMB Recruitment Belfast is acting as a Recruitment Agency for this position on behalf of the client.
Skills: Account Management, Telesales, Listening Skills, Telephone Manner, Attention to detail.
Internal Account Manager in Belfast employer: CMB Recruitment
Join a leading office supplies company in Belfast that prides itself on a friendly and welcoming work environment, where teamwork and collaboration are at the heart of success. As an Internal Account Manager, you will benefit from competitive earnings, ongoing training, and opportunities for personal growth within a supportive team dedicated to delivering exceptional customer service. With a focus on employee well-being and development, this role offers a rewarding career path in a thriving sector.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Account Manager in Belfast
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This will help you tailor your conversations and show genuine interest when you chat with them.
✨Tip Number 2
Practice your phone skills! Since this role is all about making calls, grab a friend or family member and do some mock calls. Focus on your tone, clarity, and how you handle objections.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate candidates who want to grow with us.
We think you need these skills to ace Internal Account Manager in Belfast
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Internal Account Manager role. Highlight any previous telesales experience or customer service roles, and don’t forget to mention your excellent telephone manner!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Mention why you’re excited about working in the office supplies sector and how you can contribute to the team.
Show Off Your Skills:Don’t hold back on showcasing your PC skills, especially with Microsoft Excel and Office. If you have any examples of how you've used these tools effectively in past roles, be sure to include them!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get in touch with you quickly!
How to prepare for a job interview at CMB Recruitment
✨Know Your Product
Before the interview, make sure you understand the office supplies industry and the specific products your potential employer offers. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Practice Your Pitch
Since this is a telesales position, practice your telephone manner and how you would approach both inbound and outbound calls. Role-play with a friend or family member to get comfortable with making sales pitches and handling objections.
✨Showcase Your Organisation Skills
Be prepared to discuss how you manage your time and keep track of customer orders. Bring examples of how you've maintained accurate records in previous roles, as this is crucial for success in this position.
✨Ask Insightful Questions
At the end of the interview, ask questions that demonstrate your interest in the company and the role. Inquire about their customer relationship management practices or how they measure success in the Internal Account Manager position.
