At a Glance
- Tasks: Lead and manage CMap's IT operations while ensuring top-notch security and team development.
- Company: CMap, a dynamic software company with a supportive and collaborative culture.
- Benefits: Private medical insurance, life assurance, enhanced parental leave, and team outings.
- Other info: Modern office in Manchester city centre with excellent facilities.
- Why this job: Shape the future of IT in a high-impact role with a passionate team.
- Qualifications: Experience in IT operations, ISO 27001, and strong technical skills in Microsoft 365 and Azure.
The predicted salary is between 50000 - 60000 £ per year.
Hybrid - 3 days in office of which 1 day in our Alderley Park office. CMap builds software that helps project-based businesses — consultancies, agencies, engineering firms — win, deliver and manage work profitably. Our platform is used by teams across the globe, and we're growing. We're proud of our product. But we're prouder of our culture. At CMap, everyone has a voice, ideas are genuinely heard, and the team looks out for each other. Think open offices, no politics, regular socials and a leadership team that listens. If you've worked somewhere like that before, you'll know how rare it is.
We're looking for an IT Manager to take full ownership of CMap's internal IT function. This is a hands-on, player-manager role — you'll run the day-to-day IT operation, lead our IT Analyst, and be the business owner of our ISO 27001 accreditation and Cyber Essentials Plus certification. Reporting directly to the Technology and Infrastructure Director, you'll be a key voice in technology decisions and have real scope to shape how IT runs at CMap. It's not a maintenance role — it's an ownership role.
Key Responsibilities- Running IT Day-to-Day: Leading operations across hardware, software, identity, networking and endpoints. Staying hands-on — resolving escalated incidents and keeping the business running smoothly. Administering and improving Microsoft 365, Azure Identity, Intune, Defender and Cisco Meraki.
- Owning Information Security: Acting as business owner of CMap's ISO 27001 ISMS — audits, controls, risk register, the lot. Leading the annual Cyber Essentials Plus certification and owning the BSI relationship.
- Leading the Team: Line-managing and developing our IT Analyst. Building a function that runs well whether you're in the room or not.
- Contributing to Strategy: Working with the CTO on IT roadmap and strategy. Managing vendor contracts and leading IT projects including new tooling rollouts.
- Experience leading IT operations in an enterprise software or SaaS environment.
- Real, hands-on ISO 27001 ISMS and Cyber Essentials Plus experience.
- Strong technical skills across Microsoft 365, Azure Identity, Intune, Defender and Cisco Meraki.
- A track record of managing or developing a small technical team.
- Confident communicator — comfortable with auditors, vendors and senior stakeholders.
- Calm under pressure, well-organised and able to balance the urgent with the important.
You’ll be stepping into a high impact role with the autonomy to shape how our services are delivered. You'll work with a passionate, collaborative and forward thinking team committed to creating exceptional client experiences. If you love structure, quality, problem solving and people - this is a role where you will genuinely thrive.
- Private medical & dental insurance: Supporting your health and wellbeing with access to private care.
- Life assurance: Providing extra financial security for you and your loved ones.
- Help@Hand: 24/7 support for your health and wellbeing.
- Enhanced parental leave: Offering time and support when it matters most.
- Reward Gateway: Access to discounts on a wide range of everyday purchases.
- Team outings and events: Regular chances to connect and unwind.
- Manchester city-centre office: A modern brand new space in the heart of Manchester with great facilities.
IT Manager in Manchester employer: CMap
CMap is an exceptional employer that fosters a vibrant and inclusive work culture, where every voice is valued and ideas are encouraged. As an IT Manager, you'll enjoy the autonomy to shape IT operations while being part of a passionate team dedicated to delivering outstanding client experiences. With benefits like private medical insurance, enhanced parental leave, and a modern office in Manchester city centre, CMap offers a supportive environment for personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land IT Manager in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who might have insights into CMap. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by diving deep into CMap’s culture and values. They’re all about collaboration and open communication, so think of examples from your past where you’ve thrived in similar environments.
✨Tip Number 3
Showcase your hands-on experience! When discussing your background, highlight specific instances where you’ve led IT operations or managed teams. This will resonate well with their need for a player-manager.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace IT Manager in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the IT Manager role. Highlight your experience with ISO 27001 and Cyber Essentials Plus, and don’t forget to showcase your hands-on skills with Microsoft 365 and Azure. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for IT management and how your previous experiences align with our culture at CMap. Let us know why you’re excited about the opportunity to shape our IT function.
Showcase Your Leadership Skills:Since this role involves leading a small team, make sure to highlight any past experiences where you've successfully managed or developed a team. We love seeing examples of how you’ve built strong relationships and fostered collaboration.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at CMap
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially around Microsoft 365, Azure Identity, Intune, Defender, and Cisco Meraki. Be ready to discuss how you've used these tools in past roles and how they can benefit CMap's operations.
✨Showcase Your Leadership Style
As this role involves leading a team, think about your management style and be prepared to share examples of how you've developed and supported your team in the past. Highlight any experience you have with managing IT operations and how you foster a collaborative environment.
✨Understand Information Security
Since you'll be owning the ISO 27001 ISMS and Cyber Essentials Plus certification, make sure you can speak confidently about your experience with these frameworks. Prepare to discuss how you've handled audits, risk registers, and what strategies you've implemented to ensure compliance.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities under pressure. Think of specific incidents where you resolved escalated IT issues or managed urgent projects. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
