People Partner

Our People Partner delivers high quality, proactive people support across their designated business area as part of our People Advisory Team. This role acts as a trusted and approachable source of guidance for both managers and employees. The role provides informed, practical advice across the full employee lifecycle - including recruitment, onboarding, performance, wellbeing, development, employee relations and exit processes.

With a strong focus on policy application, employee relations and operational consistency, our People Partners ensure managers feel confident and supported in handling people matters effectively. Success in this role means creating and sustaining a positive, collaborative employee relations climate by managing casework (such as disciplinary, grievance, capability and absence) professionally, consistently and in line with legislation, policies and organisational values.

You work in partnership with managers to secure fair, well‑reasoned and business aligned outcomes, actively managing risk while ensuring employees are treated with respect and feel supported throughout. By communicating clearly, applying sound judgement and offering practical, solution focused guidance, you enhance operational effectiveness, strengthen our employee experience and contribute meaningfully to the overall success of the People function.

• Act as the primary HR contact for allocated service areas, providing day-to-day HR support across the full employee lifecycle.
• Build strong relationships with managers, acting as a trusted advisor on all people matters.
• Develop a strong understanding of the full HR landscape within the designated department, ensuring key activities such as training, KPIs and casework are effectively managed and coordinated.
• Act as the voice of the business, ensuring teams are up to date with key organisational messages, feeding insights into HR strategy and service improvement.
• Attend team meetings and remain fully integrated with operational teams.
• Promote positive culture, inclusion and employee experience initiatives.
• Act as a cultural ambassador, reinforcing organisational values.
• Use people data and insights to inform business decisions (e.g. turnover, absence, engagement trends).

• Manage a varied and complex ER caseload including disciplinary, grievance, absence and performance cases.
• Manage and lead restructures, organisational change and workforce issues.
• Provide expert advice on employment law, policy and risk, ensuring sound decision making.
• Ensure early interventions, identify and mitigate risks and preventing escalation to formal processes where possible.
• Maintain positive relationships with internal and external stakeholders.

• Oversee and manage sickness absence cases ensuring the correct procedures are followed and OH advice is sought where needed.
• Deliver the wellbeing strategy through hands on support and implementation of wellbeing interventions.
• Promote a culture of proactive health, wellbeing and engagement.

• Coach and support managers on key HR processes including performance management, absence and wellbeing, team dynamics and conflict resolution.
• Support delivery and quality of the appraisal cycle.
• Deliver training and guidance on HR policies and best practice ensuring managers are fully equipped to deal with people issues.
• Identify capability gaps and work with L&D.