People Data Analyst in Accrington

Contract Type: 12-month FTC, full time (37.5 hours)

Team: People Team

Reports to: HR and Payroll System Implementation Lead

Location: Hybrid (candidates need to be a commutable distance to Accrington with travel to other offices when required)

The People Data Analyst will play a key role in supporting the implementation, optimisation and ongoing administration of the Group’s HR and payroll systems. This role ensures that people data is accurate, secure and structured to enable high-quality reporting and insights. The postholder will work closely with the People, IT, Payroll and operational teams to maintain data integrity and deliver meaningful management information to stakeholders across the Group and our parent company in Singapore.

Core Responsibilities:

• Support the rollout and configuration of new people systems/modules across the Group.
• Assist with system testing, troubleshooting and identifying bugs or issues.
• Support data migration activities including cleansing, mapping, reconciliation and validation.
• Maintain user access controls, permissions and role-based security.
• Create and maintain system documentation, training materials and user guides.
• Provide first-line system support to HR teams and end users, escalating where required.
• Support user experience and system adoption strategies across the Group.
• Ensure all people data is accurate, complete and compliant with data governance standards.
• Produce gender, disability and ethnicity pay gap reports across the Group.
• Regularly audit and cleanse data across HR systems to maintain integrity.
• Support GDPR compliance through responsible data handling and retention practices.
• Monitor workflows, approvals and data flows between HR, Payroll and other integrated systems.
• Produce regular dashboards and reports for senior leaders, ensuring these are in the correct format for our parent company.
• Develop automated and self-service reporting capabilities through the HR system.
• Analyse trends to support strategic decision-making across the Group.
• Respond to ad-hoc reporting requests with accuracy and confidentiality.
• Identify opportunities to improve processes, workflows and data quality.
• Contribute to the design of new system functionalities and enhancements.
• Work collaboratively with internal teams to streamline end-to-end HR data processes.
• Keep up to date with system updates, testing and best practices, supporting system upgrades when required.
• Support wider People Team projects as and when required.

The Essentials:

• Strong data skills with excellent attention to detail.
• Proficiency in Excel (VLOOKUP, PivotTables, data manipulation) is ideal.
• Experience producing reports, dashboards and MI for stakeholders.
• Understanding of GDPR and data security principles.
• Excellent problem-solving skills with a methodical approach.
• Ability to work collaboratively with non-technical users.
• Ability to use modern technology to make process improvements.
• Experience working with HRIS, payroll or other business systems.
• Experience in supporting HR system implementations or upgrades.
• Knowledge of AI and tools like Power BI, Tableau or similar reporting platforms.
• Experience working in a multi-site or Group environment.

About You:

You’ll play a key role in championing data integrity and audit excellence across the business. You’re keen to learn, highly organised and comfortable juggling multiple deadlines. With strong communication skills, you can turn complex data into clear, meaningful insights for non-technical stakeholders. You enjoy working with data, spreadsheets and reporting tools, taking pride in producing high-quality, accurate reports that support better decision making. You’ll be trained to support the international rollout of new HR technology, working closely with our Implementation Lead and parent company in Singapore. Naturally curious and tech-savvy, and you see AI and automation not just as tools, but as a key competitive advantage. You’re always looking for smarter, faster and better ways of doing things - helping us move away from manual processes and towards more agile, modern ways of working. You’re someone who bridges the gap between complex data and human understanding. Whether it’s HR or payroll reporting, you can translate technical detail into clear, actionable insight for stakeholders across the UK, Europe and Singapore. You thrive on variety and bring a creative, proactive and organised approach even when priorities shift. Accuracy is your superpower. You handle sensitive information with absolute professionalism and care, ensuring our data remains a trusted single source of truth. Whether supporting audits or system implementations, you’re the person the team relies on - the one who keeps the engine of the team running smoothly, data clean and information reliable. You bring a customer-focused mindset and a continuous improvement mentality, always spotting opportunities to enhance processes that elevate the People service. In this role, your work will directly enable reliable Group-level reporting and governance, improve the accuracy and efficiency of HR data and processes, and support real-time, evidence-based decision-making. You’ll have a direct impact in strengthening how HR systems are used across the organisation and ensure compliance. Most importantly, you’ll bring energy, curiosity and a fresh way of thinking to the People Operations Team acting as the glue that connects data, systems and people to drive improvements.

Interested in Applying? If this role sounds like the right next step for you, please send your CV and a covering letter to recruitment@cmacgroup.com by Monday 6th April 2026. Tell us what makes you stand out and the skills and experience you’d bring to the role, we’re excited to learn more about you and what you can bring to CMAC Group.

About Us: CMAC Group is a fast-growing leader in global passenger transport and accommodation solutions - trusted by airlines, rail operators, major corporations and emergency breakdown providers to keep people moving safely and seamlessly, 24/7/365. Since 2007, we’ve built a powerful technology-led aggregation platform that connects clients to a vast, reliable global supply network, enabling us to move over 5 million passengers every year across the UK, Europe and beyond. Our portfolio of specialist brands include Suntransfers.com, CoachHireComparison.co.uk, Minicabit.com and CheckedSafe, which gives us unmatched capability to coordinate transport and accommodation at scale, even in the most complex or time-critical situations. Backed by ComfortDelGro, one of the world’s leading mobility groups, CMAC continues to operate with the agility and innovation of an independent business whilst benefiting from the strength, stability and global reach of a major international parent company. At CMAC, you’ll join a team that thrives on solving real-world challenges, shaping the future of mobility and delivering exceptional service when it matters most. If you’re driven, curious and excited by meaningful impact, you’ll feel right at home here.