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- Tasks: Manage customer credit accounts and ensure smooth cash flow.
- Company: Reputable financial services company with a vibrant and inclusive culture.
- Benefits: Competitive pay, supportive environment, and potential for extension.
- Other info: Opportunity for professional growth in a dynamic organisation.
- Why this job: Join a forward-thinking team and make a real impact on customer relationships.
- Qualifications: Experience in credit control or customer service with strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Join a reputable financial services company based in Portsmouth, committed to delivering exceptional customer services within a vibrant, inclusive, and forward-thinking culture. As part of a growing organisation recognised for its integrity and dedication to employee development, you will play a vital role in managing customer credit accounts, ensuring smooth cash flow and fostering positive relationships. The role is initially offered for a period of 3 months with the possibility of extension.
What the Credit Control role involves:
- Ensure timely receivables and maintain healthy cash flow
- Engaging with customers through various channels to facilitate prompt payments and understanding their needs
- Collaborating with sales and finance teams to optimise collection processes and outcomes
- Supporting vulnerable customers by applying empathetic and compliant approaches
- Addressing billing disputes efficiently, aiming for fair resolutions
- Ensuring all activities align with FCA regulations, prioritising ethical and compliant credit management
Suitable Candidate for the Credit Control vacancy:
- Demonstrates excellent communication skills, with a professional approach to customer engagement
- Has experience in credit control, accounts receivable, or customer service
- Shows strong organisational skills, with meticulous attention to detail
- Possesses a proactive and results-driven attitude focused on achieving targets
Credit Control employer: Cma Recruitment
Contact Detail:
Cma Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Control
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector, especially those who might know about credit control roles. A friendly chat can lead to insider info or even a referral!
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Since this role is all about customer engagement, think of examples where you've gone above and beyond for clients. We want to see that passion shine through!
✨Tip Number 3
Practice your communication skills! Whether it’s role-playing with a friend or recording yourself, make sure you can articulate your experience in credit control clearly and confidently. Remember, it’s all about making a great impression!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Credit Control
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Credit Control role. Highlight your communication skills and any relevant experience in credit control or customer service to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our vibrant culture. Don’t forget to mention your proactive attitude and attention to detail.
Showcase Your Customer Engagement Skills: Since this role involves engaging with customers, share examples of how you've successfully managed customer relationships in the past. We love to see how you’ve handled billing disputes or supported vulnerable customers!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any updates from us!
How to prepare for a job interview at Cma Recruitment
✨Know Your Numbers
Brush up on your understanding of credit control metrics and cash flow management. Be ready to discuss how you've successfully managed receivables in the past, as this will show your potential employer that you can hit the ground running.
✨Customer Engagement is Key
Prepare examples of how you've effectively engaged with customers to facilitate prompt payments. Highlight your communication skills and any experience you have in resolving disputes, as this aligns perfectly with the role's focus on fostering positive relationships.
✨Team Player Mindset
Since collaboration with sales and finance teams is crucial, think of instances where you've worked cross-functionally. Share how you contributed to optimising collection processes, demonstrating your proactive attitude and results-driven approach.
✨Stay Compliant and Ethical
Familiarise yourself with FCA regulations and be prepared to discuss how you ensure compliance in your work. Showing that you prioritise ethical credit management will resonate well with a company that values integrity and customer care.