At a Glance
- Tasks: Lead and manage non-productive functions in a dynamic technical services team.
- Company: Join a forward-thinking company focused on technical excellence and client satisfaction.
- Benefits: Competitive salary, career development opportunities, and a supportive work environment.
- Other info: Exciting opportunity for growth in a fast-paced technical environment.
- Why this job: Make a real impact by ensuring smooth operations and leading a dedicated team.
- Qualifications: Experience in management and strong organisational skills required.
The predicted salary is between 40000 - 50000 £ per year.
We are recruiting a Technical Non Production Manager to lead and manage all non productive functions within our Technical Services operation. This role plays a critical part in ensuring the smooth, compliant, and efficient running of the technical department, supporting both internal teams and client service delivery. You will take ownership of key operational support areas including parts, warranty, arrivals and de fleets, transporter diary management, stock control, reporting, and data management. Alongside this, you will lead, develop, and performance manage a dedicated non productive team, ensuring service levels, quality, and accuracy are consistently achieved.
Reporting onto the Regional General Manager for Technical Services Team, you will be responsible for:
- Lead and manage all non-productive technical functions, supporting the wider technical operation
- Ensure services are delivered in line with client contracts and service level agreements
- Manage and control work in progress (WIP) across internal teams, third-party suppliers, and off-site dealer services
- Take ownership of the parts department
Workshop Manager employer: CMA CGM
As a Workshop Manager at our company, you will be part of a dynamic and supportive work culture that prioritises employee growth and development. We offer competitive benefits, including comprehensive training programmes and opportunities for career advancement, all within a collaborative environment that values innovation and excellence in service delivery. Located in a vibrant area, our workplace fosters a sense of community and teamwork, making it an excellent choice for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Workshop Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend workshops, and join relevant groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how your experience aligns with their needs. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s time to shine.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Workshop Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Workshop Manager role. Highlight your experience in managing non-productive functions and any relevant technical services you've been involved with. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've led teams and managed operations effectively. We love a good story that showcases your skills!
Showcase Your Leadership Skills:Since this role involves leading a dedicated team, make sure to highlight your leadership experience. Talk about how you've developed and managed teams in the past, and how you ensure service levels and quality are met. We’re all about strong leaders here!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy to do!
How to prepare for a job interview at CMA CGM
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Workshop Manager. Familiarise yourself with key areas like parts management, warranty processes, and stock control. This will help you demonstrate your knowledge and show that you're ready to take ownership of these functions.
✨Showcase Your Leadership Skills
As you'll be leading a non-productive team, it's crucial to highlight your leadership experience. Prepare examples of how you've successfully managed teams in the past, focusing on how you developed team members and ensured service levels were met. This will give the interviewer confidence in your ability to lead effectively.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and decision-making abilities. Think of scenarios where you've had to manage work in progress or resolve conflicts between internal teams and third-party suppliers. Practising these responses will help you articulate your thought process clearly during the interview.
✨Demonstrate Your Data Management Skills
Since the role involves reporting and data management, be ready to discuss your experience with data analysis and reporting tools. Bring examples of how you've used data to improve operations or service delivery in previous roles. This will show that you can handle the analytical side of the job effectively.
