At a Glance
- Tasks: Lead outbound operations, ensuring timely dispatch and high-quality service.
- Company: Join CEVA Logistics, a top global logistics provider with a dynamic culture.
- Benefits: Enjoy competitive pay, holiday buy scheme, pension, and discounts on various brands.
- Other info: Opportunities for personal growth and career advancement in a supportive environment.
- Why this job: Be part of an exciting growth phase in ecommerce logistics and make a real impact.
- Qualifications: Experience in managing teams in fast-paced warehousing or ecommerce environments.
The predicted salary is between 30000 - 40000 € per year.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport.
CEVA Logistics has been awarded a major new contract with a high-profile client, marking an exciting phase of growth for the business expanding on our ecommerce offering. This is a new build implementation offering exciting opportunities across contract logistics. As a result, we have an exciting opportunity for Outbound Shift Managers who will take full responsibility for the execution of outbound activities across your assigned shift. You will lead a safe, efficient and high-performing outbound operation within a fast-paced ecommerce operation. This is a critical leadership role, responsible for protecting customer service, network flow and dispatch performance through strong operational control, visible leadership and right-first-time execution.
Fixed AM and PM shifts available: Sunday to Thursday, 6am to 2pm and 2pm to 10pm; Tuesday to Saturday, 6am to 2pm and 2pm to 10pm.
WHAT ARE YOU GOING TO DO?
- Reporting into Outbound Operations Manager, you will have full accountability for outbound execution on your assigned shift, leading teams to deliver picking, sorting, loading and dispatch activities in line with the operational plan, service cut-off times and quality standards.
- Lead all outbound activity during the shift, from pick to load and dispatch.
- Ensuring volumes are processed and dispatched on time to service commitments.
- Act as the first point of escalation for shift-level service, safety or quality issues.
- Champion a strong safety-first culture and ensuring compliance with H&S, SSOW and client standards.
- Lead, coach and engage Team Leaders and outbound associates.
- Manage labour deployment and agency usage within agreed plans.
- Monitor real-time performance and dynamically redeploy resources to protect service.
- Lead effective shift handovers, reporting risks, priorities and backlogs clearly.
- Drive productivity, throughput and continuous improvement initiatives.
- Support the Outbound Operations Manager with any additional tasks as and when required.
WHAT ARE WE LOOKING FOR?
To be successful in your application you will have proven experience of managing or supervising a team, ideally within a fast-paced, shift-based warehousing or ecommerce environment. You will have a strong understanding of outbound, dispatch, picking and sortation operations with a proven track record of delivering against safety, quality and productivity targets, and knowledgeable in delivering improvements, with an understanding of LEAN and continuous improvement methods utilised in an operational setting. You will be a confident and visible leader with excellent communication skills, able to remain calm and decisive under pressurised, high volume, and time critical situations. It would be desirable, however not essential if you have proven site start-up, peak or ramp-up operational experience.
WHAT DO WE HAVE TO OFFER?
With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement with a fantastic holiday buy scheme, pension and life assurance along with access to an employee benefits platform that offers discounts on gym memberships and money off vouchers for a diverse range of retail, travel and hospitality brands. There's no doubt that you will be compensated for your hard work and commitment.
ABOUT TOMORROW
We value your professional and personal growth. That's why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career. CEVA Logistics UK&I is committed to attracting, acquiring and retaining the best possible candidates in an equal and inclusive way that is consistent with employment legislation and best practice.
Outbound Shift Manager employer: CMA CGM
CEVA Logistics is an exceptional employer that prioritises employee growth and development within a dynamic and inclusive work environment. With a strong focus on safety, innovation, and continuous improvement, employees are empowered to take on leadership roles and contribute to the success of a top global logistics provider. The company offers competitive benefits, including generous annual leave, a holiday buy scheme, and access to discounts across various sectors, making it an attractive place for those seeking meaningful and rewarding careers in logistics.
StudySmarter Expert Advice🤫
We think this is how you could land Outbound Shift Manager
✨Tip Number 1
Network like a pro! Reach out to people in the logistics industry, especially those at CEVA. A friendly chat can open doors and give you insider info about the company culture and what they really value in candidates.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research CEVA Logistics, their values, and recent projects. This shows you're genuinely interested and ready to contribute to their mission of shaping the future of global logistics.
✨Tip Number 3
Show off your leadership skills during the interview. Share specific examples of how you've led teams in fast-paced environments, tackled challenges, and driven improvements. They want to see that you can lead with confidence and clarity!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Outbound Shift Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Outbound Shift Manager role. Highlight your experience in managing teams and any specific achievements in fast-paced environments. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about logistics and how you can contribute to our team. Be sure to mention your leadership style and any relevant operational improvements you've implemented.
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use metrics where possible to demonstrate how you’ve improved safety, quality, or productivity in previous roles. We love numbers that tell a story!
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s straightforward and ensures your application goes directly to us. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at CMA CGM
✨Know Your Operations
Familiarise yourself with the outbound processes, including picking, sorting, loading, and dispatch. Understanding these operations will help you demonstrate your expertise and show that you're ready to lead a high-performing team.
✨Showcase Leadership Skills
Prepare examples of how you've successfully managed teams in fast-paced environments. Highlight your ability to remain calm under pressure and how you've driven productivity and safety in previous roles.
✨Emphasise Continuous Improvement
Be ready to discuss your experience with LEAN methodologies and any initiatives you've implemented to improve efficiency. This shows that you’re not just about maintaining standards but also about pushing for better results.
✨Ask Insightful Questions
Prepare thoughtful questions about CEVA's culture, growth opportunities, and their approach to safety and quality. This demonstrates your genuine interest in the company and helps you assess if it's the right fit for you.